Civic Center/Opera House Operations Manager

Salary: $21.77 – $34.82 Hourly

Location : Dothan, AL

Job Type: FULL TIME

Job Number: 582-23-01

Department: PERFORMING ARTS

Opening Date: 10/16/2023

Closing Date: 10/27/2023 11:59 PM Central

Description

This position is responsible for supervising the operations and maintenance of the Civic Center and Opera House.

Major Duties

Supervises and directs the daily operations of the Civic Center and Opera House; addresses complaints and resolves problems.

Manages and directs daily maintenance and cleaning of assigned city facilities; directs staff in the performance of building custodial duties.

Coordinates with clients to develop floor plans and other plans for upcoming events; directs the setup of the arena and other spaces for events.

Trains, assigns, directs, supervises, evaluates, and disciplines personnel; ensures compliance with safety policies and procedures; reviews employee time records for accuracy and completeness.

Reviews calendar of events and prepares work schedule for full-time and temporary employees.

Manages inventory of maintenance supplies, materials, and equipment; makes purchases as needed.

Purchases food, drinks, equipment, and supplies used in concession stands and bars; sets up for events; maintains related inventory.

Programs HVAC system for the Civic Center and Opera House; manages automatic lighting systems.

Assists in the preparation of the bi-annual operating budget; makes recommendations for purchase, repairs, and improvements to facilities.

Maintains Dothan Civic Center flags.

Serves as Manager on Duty during events and programs.

Performs a variety of custodial duties as needed.

Assists in the loading and unloading of equipment, props, decorations, concessions, etc.

Monitors bus parking to ensure the safety of visitors and the public.

Performs related duties.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED BY THE POSITION

Knowledge of facility maintenance and cleaning principles and practices.

Knowledge of computers and job-related software programs.

Knowledge of inventory management principles.

Knowledge of building electronic controls systems.

Knowledge of city and department policies and procedures.

Skill in cleaning and maintenance of public buildings.

Skill in problem solving.

Skill in prioritizing and planning.

Skill in interpersonal relations.

Skill in oral and written communication.

SUPERVISORY CONTROLS

The Civic Center/Opera House Director assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the results.

GUIDELINES

Guidelines include OSHA regulations, fire codes, contract requirements, and city and department policies and procedures. These guidelines require judgment, selection, and interpretation in application.

COMPLEXITY/SCOPE OF WORK

The work consists of varied facility operations and maintenance functions. The unique nature of each event contributes to the complexity of the work.

The purpose of this position is to supervise facility operations and maintenance. Successful performance contributes to the success of events and programs.

CONTACTS

Contacts are typically with co?workers, other city personnel, elected and appointed officials, promoters, entertainers, vendors, performing arts groups, representatives from local schools, and members of the public.

Contacts are typically to exchange information, motivate persons, resolve problems, and provide services.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

The work is typically performed while intermittently sitting, standing, walking, bending, crouching, or stooping. The employee frequently lifts light and heavy objects, climbs ladders, uses tools or equipment requiring a high degree of dexterity, and distinguishes between shades of color.

The work is typically performed in an office and in Civic Center and Opera House facilities. The employee is exposed to noise, dust, dirt, grease, irritating chemicals, and machinery with moving parts. Work requires the use of protective devices such as masks, goggles, gloves, etc.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY

This position has direct supervision over Arena Operations Worker I and Arena Operations Worker II.

Minimum Qualifications

Graduation from a standard senior-high school or GED equivalent, as recognized by the United States Department of Education (USDE) or Council on Higher Education Accreditation (CHEA); and

Five (5) years recent experience in building cleaning and/or maintenance; and

Two (2) years recent supervisory experience.

Associate’s degree from an accredited* college or university in Electronics Technology, Business Administration, or closely related field is preferred.

*Accredited through an agency recognized by the U.S. Department of Education (USDE) or the Council for Higher Education (CHEA).

NECESSARY SPECIAL REQUIREMENTS

Possession of a valid operator driver’s license and an acceptable driving record (PBA09/10/01).

Employees may work irregular hours, evenings, holidays, overnights, and weekends.

An applicant for this position is subject to various background investigations up to and including a criminal, credit, past employment, and reference checks.

Employees are required to submit to Drug and Alcohol testing in accordance with the City of Dothan policy, which includes pre-employment and random tests for the duration of employment in this position. (PBA 08/13/12)

Must meet the City of Dothan’s employment physical standard, which includes drug/alcohol testing.

Application / Examination
Qualified applicants will be evaluated on training and experience as documented on their application. This evaluation will comprise 100% of their final grade.

Applicants with a disability who feel they need accommodation should contact the Personnel Department on or before the closing date by emailing jobs@dothan.org.
An Equal Opportunity, Affirmative Action Employer

The City of Dothan provides a diverse package of benefit programs:

Vacation: 12 Vacation Days per calendar year
Holidays: 12 Paid Holidays per calendar year

Medical and Dental Insurance: Offered through Blue Cross/Blue Shield of Alabama. Rates vary based on coverage selected

Retirement Plan: Administered through the Retirement Systems of Alabama

Life Insurance: Administered through Unum Life. No cost for eligible employees
Military Leave: up to 21 working days per calendar year with Military Orders
Direct Deposit: Employees may elect to have their payroll check deposited directly into their bank account
Employee Health Clinic: Industrial Nurse on duty for work related injuries and minor illnesses
Other benefits include: Cafeteria plan, Credit Union, Deferred Compensation plans, Employee Assistance Program, Physical Fitness Program, Jury Duty Leave and more…..

Note: All benefits are subject to eligibility requirements. Individuals are responsible for any related fees or charges that may apply.

Supplemental Questions: This information will be used to determine your placement on the employment register and if you meet the basic qualifications as listed on the job posting. Therefore, please give detailed descriptions of your job duties. You must thoroughly complete the Education and Work Experience sections of the application and the Supplemental Questions. Answer all questions as accurately and with as much detail as possible. Some questions request an explanation to support a “yes” answer. Your explanation should contain experience, education, etc., to show that you do possess whatever skill, knowledge or experience being addressed in the question. Employment and volunteer experiences used to answer any of the questions below must be listed on your application. If you use military experience to meet the experience requirements, do not give dates of your entire tour of duty, rather, you should indicate on your employment application, the month and year you began performing these duties and the month and year you stopped.

I have read and understand the above statement and will submit any required verification or supporting documents by the closing date of this advertisement.

Which best describes your highest completed level of education?

None
High School Diploma / GED
Associate’s Degree
Bachelor’s Degree
Master’s Degree or higher

Check the appropriate field of study for your degree.

Electronics Technology
Business Administration
Other – Closely Related
Other – Non Related
No degree

If you checked “Other” in question #3 above, please list your degree/major/field of study, etc. If not applicable, list “N/A”

Which best describes your recent (within the past 5 years) work experience in building cleaning and/or maintenance?

No experience
0 – 1.9 years
2 – 4.9 years
5 – 9.9 years
10 – 14.9 years
More than 15 years

List employer/s where you gained the experience in question #5. Employer(s) must be listed in both the work history section of your application and in your response below to receive credit. If none, type “N/A” in the space below.DO NOT INDICATE “SEE RESUME.”

List examples of duties performed to support your answer in question #5. Employer(s) must be listed in the work history section of your application to receive credit. If none, type “N/A” in the space below.DO NOT INDICATE “SEE RESUME.”

Which best describes your recent (within the past 5 years) supervisory experience?

No experience
0 – 1.9 years
2 – 4.9 years
5 – 9.9 years
10 – 14.9 years
More than 15 years

List employer/s where you gained the experience in question #8. Employer(s) must be listed in both the work history section of your application and in your response below to receive credit. If none, type “N/A” in the space below.DO NOT INDICATE “SEE RESUME.”

List examples of duties performed to support your answer in question #8. Employer(s) must be listed in the work history section of your application to receive credit. If none, type “N/A” in the space below.DO NOT INDICATE “SEE RESUME.”

Which best describes your recent (within the past 5 years) work experience managing inventory of maintenance supplies, materials, and equipment?

No experience
0 – 1.9 years
2 – 4.9 years
5 – 9.9 years
10 – 14.9 years
More than 15 years

List employer/s where you gained the experience in question #11. Employer(s) must be listed in both the work history section of your application and in your response below to receive credit. If none, type “N/A” in the space below.DO NOT INDICATE “SEE RESUME.”

List examples of duties performed to support your answer in question #11. Employer(s) must be listed in the work history section of your application to receive credit. If none, type “N/A” in the space below.DO NOT INDICATE “SEE RESUME.”

Which best describes your recent (within the past 5 years) work experience programming HVAC systems?

No experience
0 – 1.9 years
2 – 4.9 years
5 – 9.9 years
10 – 14.9 years
More than 15 years

List employer/s where you gained the experience in question #14. Employer(s) must be listed in both the work history section of your application and in your response below to receive credit. If none, type “N/A” in the space below.DO NOT INDICATE “SEE RESUME.”

List examples of duties performed to support your answer in question #14. Employer(s) must be listed in the work history section of your application to receive credit. If none, type “N/A” in the space below.DO NOT INDICATE “SEE RESUME.”

Check each type(s) of property you have at least 6 months full time work experience maintaining/cleaning.Note: These employers must be listed on your employment application with a description of your primary duties and responsibilities.

A) Residential
B) Commercial buildings
C) Schools
D) Parks
E) Recreation Centers
F) Civic Centers or arenas
G) Hotels
H) Convention Centers
I) Theaters or auditoriums
J) Banquet halls
K) Conference rooms
L) Gyms
M) Coliseums
N) Other
None

If you checked any items in question #17, list the name of the employer where you operated the equipment.Note: This employer must also be listed in your work experience on your application.Example:F) Civic Centers: ABC CompanyH) Convention Centers: XYZ CompanyIf none, type “N/A” in the space below.DO NOT INDICATE “SEE RESUME.”)

Do you have a valid operator driver’s license and an acceptable driving record?

Are you willing to work irregular hours, nights, weekends and holidays?

Note: Before submitting your application, be sure to review your application for completeness and accuracy. Your score will be based on the information you have provided on your application and supplemental questionnaire. Failure to provide sufficient detailed information will result in your application being rejected or receiving a lower score. Therefore, it is important that you provide complete employment information to include the name of your employer, your official job title, dates of employment (from-to, month/year), hours worked per week, and a detailed description of your duties for each job listed on your application. Resumes are not accepted in lieu of the application or supplemental questionnaire.

I understand that failure to provide sufficient detailed information may result in my application being rejected or receiving a lower examination score.

I understand that once my application has been submitted for this specific position that I WILL NOT be able to make any changes to it. Any changes to my master application will only be reflected in any future positions for which I may apply.

Yes, I Understand

Personnel Use Only

Required Question

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Job Category

Arts

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Job Type

Full Time/Permanent

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Salary

USD 21.77 - 34.82 per hour

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Country

United States

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City

Dothan

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Career Level

unspecified

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Company

City of Dothan, AL

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JOB SOURCE

https://www.governmentjobs.com/careers/dothan/jobs/4243194