Description
Client Partner – Healthcare – (Calif)
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
Overview
Client Leaders/Partners play a key role in our growth and are tasked with rapid business expansion within their assigned accounts, responsible for growth, health, and future prospects of account relationships. The Client Partner is the end-to-end account owner responsible for overall account P&L and senior client relationships. This role requires extensive CxO level relationship building and executive connects, as well as a focus on revenues, operating margin, customer satisfaction, and employee growth and development. Must bring top-notch consulting /relationship management skills and a deep appreciation of IT tools, techniques, systems and solutions. The Client Partner will be held accountable against Measurable Revenue/Profit Growth within set timelines.
Key Responsibilities
- Drive profitable growth of the account relationship.
- Review the performance metrics of the account with the delivery, operations and finance teams on regular basis.
- Be part of senior management reviews for the performance metrics of the account relationship.
- Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship.
- Have regular meetings and interface with the customer decision makers and influencers.
- Have a complete understanding of the relationship position within the account.
- Be responsible for execution and customer satisfaction in all the revenue portfolios within the account.
- Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account.
- Shape the thought leadership agenda.
- Actively drive execution of the innovation agenda for the portfolio.
- Focus on developing a plan on increasing the visibility of Cognizant in the account relationship and in the Healthcare industry.
Required Qualifications
- A minimum of 15 years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm
- Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment
- Strong experience with the global service delivery model
- Bachelor’s Degree OR equivalent combination of education, training, and experience
Additional Qualifications
- MBA degree
- In-depth understanding of business problem domain, technology and services solution domains.
- Understanding and thought leadership in technology, services and business trends their direct and indirect impacts on the outcomes of the customer and our organization
- A strong performance track record of managing different portfolios-ranging from sales, new sales, programs and existing annuity business
- A strong relationship oriented bent of mind, demonstrated capabilities in building and sustaining CxO relationships
- Strategic thinking and the confidence and ability to plan ahead and stay the course
- Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence
- Strong executive presence and gravitas
- This role requires strong leadership skills and demonstrated capabilities of being a thought leader
- Excellent problem solving, communication, and client management skills are essential
- Candidates must have a proven record of building and maintaining long-term relationships at senior (CXO and CXO-1) levels. They must be comfortable presenting to C-level executives, and senior business and technology leaders, and must be persuasive and influential
- Ability to manage a client P&L of at least $35/40 million dollars, including reporting and metric assessment for the account
- Knowledge of value articulation principals include client ROI and appropriate storyboarding techniques
- Knowledge of client context and client engagement guidelines including organizational sensitivities to consistently look for new solutions
- The ability to conceptualize, analyze, create blueprint for business transformations and present solutions in the in the Healthcare domain
Preferred Qualifications, Skills, & Abilities
- The candidate must bring in experience, insight, and credibility in the Healthcare domain
- The candidate must be able to work in a dynamic, entrepreneurial environment
#LI-PMB
A good fit for the Cognizant culture:
A person who possesses a true passion for changing organizations for the better, and desires to do so within a success-oriented, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our “Cultural Value Drivers” are well-known and clearly communicated within the organization: Open, Transparent, Driven, Empowered, Opportunity-Filled, Flexible & Collaborative.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.
Cognizant is committed to veteran and military communities. Cognizant is recognized as a military friendly employer and is a coalition member of the Veteran Jobs Mission. Our business resource group Veterans Network assists our military associates in building and growing a career at Cognizant and allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.
Salary and Other Compensation :
The annual salary for this position is between $191,448.00 – $213,490.00 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Must Have Skills
- Portfolio & Project mgmt (PPM)
Good To Have Skills
- Billing
- Premium Billing
Qualifications
Technical Skills
SNo Primary Skill Proficiency Level * Rqrd./Dsrd. 1 Portfolio & Project mgmt (PPM) PL1 Required
Domain Skills
SNo Primary Skill Proficiency Level * Rqrd./Dsrd. 1 Billing NA Desired 2 Premium Billing NA Desired
* Proficiency Legends
Proficiency Level Generic Reference PL1 The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels. PL2 The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects. PL3 The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects. PL4 The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.