Client Reporting Product Manager

Location Designation: Hybrid

When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.

GBS

This position primarily involves a hybrid work schedule – working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday.

Under certain circumstances, will consider a remote option.

Reporting to the Head of Product or the Product COE Lead, this position will support for defining client data and data requirements and reporting needs as well as building the product roadmap and leading cross functional teams of internal stakeholders and external vendors to deliver on the vision.

Qualifications:

  • Bachelor’s degree in business, health management or related field; with a minimum of 5+ years of experience in the group insurance industry.
  • Proven track record of developing strong relationships with matrix partners, distribution and vendors.
  • Ability to deliver results with little or no direction, resource key projects, and drive sound business decisions.
  • Open minded and creative – seeks ‘out of box’ solutions.
  • Ability to provide leadership and direction to cross-functional teams to ensure successful outcomes.
  • Goal oriented and personally accountable; resourceful and self-directed.
  • Ability to work effectively in dynamic, rapidly changing, team-based environment.

Specific Accountabilities:

  • Build and maintain a level of technical and business knowledge about the assigned products and services supported; act as the SME resource and point of contact for internal partners.
  • Work collaboratively with cross matrix partners to gather market intelligence about products, pricing, positioning, value propositions, channel conflicts/opportunities to inform development / implementation of winning strategies and tactics.
  • Be diligent about understanding client data needs, educate others, and leverage to inform work.
  • Leverage competitive insights, market knowledge, and business acumen to create a vision for their supported products and services as well as a multi-year plan (or roadmap) to achieve it, with the goal of maximizing the value created over the short and long-term.
  • Create, distribute, and educate sales teams (internal and external) with effective training, tools and materials that articulate the value proposition of assigned products and services; ongoing consultation as needed.
  • Develop B2B strategies in partnership with Marketing and internal partners to provide critical product information and consultation to clients and brokers.
  • Responsible for key initiatives and critical functions in support of the roadmap in support of profitable growth (including new sales, inforce growth, persistency, and participation results); lead cross-functional team(s) to deliver on the roadmap as they drive the work across the company end-to-end throughout the product lifecycle.
  • Ability to leverage internal data and metrics to build their knowledge and drive effective business decisions.

Required Competencies:

  • Results – Proven track record of developing successful relationships with third party vendors and internal partners; high level of business acumen, problem solving, project management, and creative resourcefulness.
  • Strategic and drive innovation – Ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan.
  • Relationship Building – Enterprise thinker with proven ability to influence across a matrix environment. Ability to develop strong relationships across all levels of the organization, and with external partners.
  • Communication – Strong and effective communication skills; ability to create and communicate a compelling vision internally and externally.
  • Action Oriented – Enjoys working hard and looks for challenges; able to act and react as necessary.

This position primarily involves a hybrid work schedule – working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday.

Under certain circumstances, will consider a remote option.

#LI-KH1
#LI-HYBRID
#LI-REMOTE

Salary range: $82,500-$122,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We’re proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of www.NewYorkLife.com.

Job Requisition ID: 89220

Job Category
Customer Service
Job Type
unspecified
Salary
USD 82,500.00 - 122,500.00 per year
Country
United States
City
Chattanooga
Career Level
unspecified
Company
New York Life Insurance Co
JOB SOURCE
https://jobs.newyorklife.com/job/Chattanooga-Client-Reporting-Product-Manager-TN-37401/1049919100/