Client Service Coordinator

About Us:

At The Flood Law Firm, the work we do makes a difference. We protect people who have been harmed through no fault of their own. We go head-to-head against insurance companies and big corporations every day to fight for individuals. Every person on our team plays a key role in helping our clients receive the compensation they deserve to put their lives back together.

About the Position:

Join Our Growing Team as a Client Service Coordinator at The Flood Law Firm!

Are you looking for an exciting opportunity to be the driving force behind delivering exceptional client service? The Flood Law Firm is seeking a highly motivated and organized individual to fill the vital role of Client Service Coordinator in our Middletown office. In this role, you will be at the forefront of our operations, handling our most valuable assets – our clients! If you thrive in a fast-paced environment, have a passion for communication, and a strong attention to detail, we want you on our team.This is a position for someone who is looking for a long-term commitment with opportunities to grow.

Key responsibilities:

  • Manage and respond to a high volume of calls with professionalism and empathy.
  • Warmly greet clients and visitors to our firm, ensuring they feel valued and welcomed.
  • Collaborate on various client service and communication projects to enhance the overall client experience.
  • Provide support in a range of legal and administrative tasks, including mail sorting, scanning, mailing, and copying as required.
  • Requirements
    • Associate’s or Bachelor’s Degree.
    • Exceptional written and verbal communication skills with a keen eye for detail.
    • Proficiency in using technology and a high level of comfort communicating with clients over the phone.
    • Strong organizational skills to manage multiple tasks in a fast-paced setting.
    • Impeccable attention to detail, ensuring accuracy in all client interactions.
    • Ability to thrive in a dynamic, high-energy environment.
    • A team player who can also excel working independently with minimal supervision.
    • Previous experience in a client-facing role, preferably within the professional services industry

    Salary: $21-$24 Hourly

    Location: Middletown

    Benefits

    Eligible full-time employees will receive paid time off, paid holidays, paid medical insurance, an employee assistance program, and additional medical benefit add-ons including dental, vision and short-term disability. Eligible employees can choose to enroll in the Firm’s 401(k) Plan with a generous employer match. The firm is committed to each employee’s success and offers opportunities for continued growth through various professional trainings, tuition assistance, and employee appreciation events.

    Job Category
    Administration and Office
    Job Type
    Full Time/Permanent
    Salary
    USD 21.00 - 24.00 per hour
    Country
    United States
    City
    Middletown
    Career Level
    unspecified
    Company
    The Flood Law Firm
    JOB SOURCE
    https://apply.workable.com/j/0840385557