About TodayTix Group:
TodayTix Group, TTG, is the global e-commerce leader for cultural experiences. Founded in 2013, TTG designs frictionless e-commerce experiences via innovative product design and industry-leading technology.
Through powerful consumer matchmaking technology and our expansive portfolio of brands, including TodayTix, Goldstar, and Secret Cinema, TTG has an intimate understanding of its millions of customers. We optimize partner relationships by providing unparalleled access to engaged audiences to generate meaningful revenue, transforming the way tickets are sold. With an ever-expanding global network of theatres, producers, and cultural institutions, frictionless technology, and vast data and insights, TTG is at the forefront of the digital transformation of culture.
We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.
About the Role:
TTG is seeking a Client Services Director to join our digital marketing team. The ideal candidate has a proven track record of building and maintaining successful partnerships, has an extensive and rich understanding of the Broadway and theatre landscape, and is entrenched in industry trends when it comes to digital media.
In this role of Client Services Director, Digital Media, you will liaise between our select group of performing arts/experience clients and the internal partners at TTG as you execute the strategy and vision for the clients’ digital media projects. You will be the primary point of contact for our partners, making sure that their goals are met while also managing the cross-functional deliverables, timelines, and communication. You are an expert at budget and resource management, and can skillfully balance the needs of our clients while meeting the demands of our business.
This is an inspiring opportunity for an advertising and partnerships expert looking for a new challenge and ready to get in the weeds of a startup within a startup. If you love creating impactful media campaigns for performing art partners and you want to elevate TTG’s mission of finding a seat for everyone, then we’d love to hear from you!
Please note: This is a full time position and qualified candidates must be based in the New York City area, as this is a hybrid position (working both from home and in the office). Expected time in the office is 1 – 2 days a week.
What You’ll Do:
- Act as the primary point of contact for a select group of performing arts and experience clients, ensuring their needs and objectives are met
- Craft and manage budgets for campaigns to optimize resource allocation
- Prepare and manage client presentations, effectively conveying campaign strategies and results
- Execute the vision of the Campaign strategy and connect the dots between the Media, Marketing, and business efforts with the clients, including timelines, objectives, and deliverables
- Manage cross-platform media strategies executed in-house
- Serve as the voice of the client for the internal team(s), relaying core concerns, inspiring new opportunities, and marrying their ideas with the approach laid out by the Strategy and Media teams
- Collaborate with our partners’ other external agencies and specialists to ensure our team’s vision is realized across all efforts to promote client events
- Manage team members across client services and project management to ensure timely delivery of all needs
- Contribute to the company’s commercial and business objectives, promoting the work we do to clients and new business prospects
We’re Looking for Someone With:
- Minimum of 7 years in senior advertising or marketing roles, particularly within the Theatre and Performing Arts industry
- Demonstrated expertise in cross-platform advertising campaigns, with a preference for prior experience in an advertising agency
- A commitment to developing strategic, innovative, and effective integrated campaigns for clients
- Proven ability to lead and inspire clients, colleagues and direct reports, fostering the delivery of exceptional work
- A collaborative approach to problem-solving and troubleshooting
- Proficiency in digital media tools, showcasing your expertise in this area
- Proficiency in Microsoft Office, Adobe, Digital Media, and social platforms. Project management experience with Monday.com a plug
$130,000 – $155,000 a year
Salary ranges are determined by competitive market data for our size, stage, and industry, experience and location of the applicant, and our internal salary banding, which is reviewed at least annually.
We aim to be as transparent, equitable, and fair as possible. Qualified candidates and our Talent Acquisition team will discuss salary and benefits in the initial conversation, and final salary will be determined after candidates complete the interview process. We expect that the majority of candidates who are offered roles at TTG fall healthily throughout the range based on the above factors.
To learn about the Perks and Benefits outside of the salary, please check out our “Good to Know” section!
Good to Know:
TodayTix Group takes care of our team. We’re proud to offer a generous suite of benefits and perks. Here are a few of our favorites:
-Remote friendly / Hybrid work environment
-Healthcare, vision, and dental plans, with generous contributions from the company
-Life and disability insurance
-Paid Parental Leave
-Generous 401(k) Matching
-Flexible Paid Time Off
-Free membership to One Medical Group & Employee Assistance Program
-Annual Professional Growth Budget
-Employee donation matching
-Employee Referral Program
-Work From Home budget
-Pre-Tax Flexible healthcare spending account (FSA), Dependent Care FSA and Commuter Benefits
TodayTix Group is committed to creating a diverse and equal workforce. Our aim is to create an inclusive and diverse environment which reflects the world we live in, as well as making a positive impact regarding diversity and accessibility within our industry. We highly encourage applications from all, regardless of race, age, gender, gender identity, nationality, ethnic origin, disability, religious belief, or sexual orientation.
For information on our US employee and applicant privacy policy, click here. For more information about the data we collect and retention periods, please see our Data Collection Notice here.