Client Success Specialist, Central Atlantic Coast (Miami Based)

About the Role

The Client Success Specialist role is a great opportunity to demonstrate your skills and abilities in order to increase the results of the merchants that work with Uber Eats.

We are looking for someone who is natural at selling and account managing and knows where the best eats are around town, passionate about food and Uber, and enjoys negotiating to build the best partnerships. The primary focus will be working with restaurants on our platform and helping them grow! You will use your skills in calling, e-mailing, texting and some in-person visits to set up our partnerships for success.

What You’ll Do

– Leverage skills and relationships to build partnerships with merchants in your territory.
– Manage contract negotiations aimed at establishing the foundation of a strong, working relationship with our merchants, including sustainable economics for both parties.
– Clearly communicate the value of Uber and its newest products to existing customers.
– Achieve and consistently exceed monthly targets.
– Help us identify and build best practices.
– Develop long-term relationships with key in-region partners.
– Act as an ambassador of Uber Eats’ mission, brand, and product.
– Proactively maintain communication channels with customers via email, phone, and face-to-face meetings.

Basic Qualifications

– At least 1 year of experience in sales (upselling) or account management
– A desire to grow in sales, sales operations, account management, or similar functions
– Willingness to learn and to be coachable
– Must be diligent, a hard-worker and only willing to accept the best for yourself and your customers
– Self-starter
– Hungry & curious
– Detail-oriented
– Goal-oriented

For Miami, FL-based roles: The base salary range for this role is $77,000 per year – $85,750 per year.

You will be eligible to participate in Uber’s bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link [https://www.uber.com/careers/benefits](https://www.uber.com/careers/benefits).

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing [this form](https://forms.gle/aDWTk9k6xtMU25Y5A).

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Job Category
Sales
Job Type
unspecified
Salary
USD 77,000.00 - 85,750.00 per year
Country
United States
City
Miami
Career Level
unspecified
Company
Uber
JOB SOURCE
https://www.uber.com/global/en/careers/list/123938