Salary: $41.66 – $48.48 Hourly
Location : Seattle, WA
Job Type: Classified Civil Service, Regular, Full-Time
Job Number: 2023-01211
Department: Seattle Department of Construction & Inspection
Opening Date: 06/20/2023
Closing Date: 7/18/2023 4:00 PM Pacific
Position Description
The Seattle Department of Construction and Inspections (SDCI) is seeking a highly motivated individual to enforce the City of Seattle’s rental housing ordinances as a Rental Housing Compliance Analyst in the Property Owner and Tenant Assistance (POTA) unit. POTA provides guidance to renters and landlords on City laws governing rental properties, investigates and enforces potential violations of several City laws, administers tenant relocation assistance, and conducts outreach and education throughout the City.
SDCI has a culture of continuous improvement and a tradition of providing excellent public service; we take pride in our work and have fun doing it. We are “helping people build a safe, livable, and inclusive Seattle. We offer a premium benefits package, including competitive medical, vision, dental and retirement plans.
Job Responsibilities
To be successful in this position you will have substantive knowledge of landlord-tenant law, excellent communication, problem-solving and collaborative skills, and recent experience working with a broad range of cultural and ethnic communities. The ability to deal empathetically with individuals having cognitive, emotional, and mental challenges is a strong plus, as is recent experience working with individuals and households whose first language is other than English and a demonstrated track-record in providing superior customer service.
Job Responsibilities
• Responds to phone calls and other inquiries from tenants and landlords who have questions or complaints regarding City landlord-tenant laws.
• Investigates potential violations of City landlord-tenant laws. Works with landlords and tenants to resolve violations. Initiates City enforcement actions when necessary.
• Administers the Tenant Relocation Assistance Ordinance, Economic Displacement Relocation Assistance, and other forms of relocation assistance paid through the Department
• Represents the Department in appeals before the City of Seattle Hearing Examiner
• Makes referrals to appropriate government, private, and community resources
• Participates in the design and presentation of community outreach activities to increase the awareness of landlord and tenant laws
• Prepares notices of violation, correspondence, forms, and other written documents
• Records and updates performance data
• Conducts inspections and tenant interviews in the field
Qualifications
• Requires a BA in planning, pre-law, environmental sciences or a related field
• Two years’ experience in enforcing codes or performing legal research
• Or a combination of education, training and experience which provides the knowledge, skills and abilities required by the work
Successful candidates will possess the following skills, experience and abilities:
• Experience working with landlord-tenant laws
• Experience working in regulatory capacity
• Familiarity with Seattle neighborhoods and the housing and human services infrastructure of the city
• Ability to manage conflicting priorities successfully within a high-pressure work environment
• Conflict resolution skills and the ability to de-escalate highly charged emotional interactions
• Demonstrated proficiency in computer applications such as word processing, spreadsheets, and work tracking systems
• An understanding of the impact of institutional and structural racism and a personal commitment to work toward racial equity
Additional Information
* For your application to be considered, please attach a cover letter explaining how you meet the qualifications of this position. *
Job offers are contingent on the verification of credentials and other information required by the employment process including a background check of conviction and arrest records in compliance with Seattle’s Fair Chance Employment Ordinance, SMC 14.17. Applicants will be provided an opportunity to explain or correct background information.
The Seattle Department of Construction and Inspections is a proud participant in the Race and Social Justice Initiative, a citywide effort to realize the vision of racial equity.
We require a strong commitment to customer service and a demonstrated ability to work effectively with individuals from diverse communities and cultures. The City of Seattle values diverse perspectives and life experiences; people of color, women, LGBTQ, people with disabilities, and veterans are encouraged.
Benefits
The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City’s website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans
The full salary range for this position is $41.66 – $48.48 per hour.
The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents.
More information about employee benefits is available on the City’s website at: