Salary : $49,129.60 – $51,708.80 Annually
Location : Toledo, OH
Job Type: Full-Time
Job Number: 2023-00280
Department: Finance
Division: Taxation
Opening Date: 10/19/2023
Closing Date: 11/1/2023 11:59 PM Eastern
Description
POSITION SUMMARY:
Under general supervision performs work of routine difficulty in obtaining delinquent city income taxes and returns; performs related work as required.
ESSENTIAL JOB FUNCTIONS:
- Contacts taxpayers in person, by telephone or through correspondence to obtain tax returns, information and/or payments from current and delinquent taxpayers.
- Traces delinquent taxpayers through investigative methods.
- Assists taxpayers in completion of tax returns and prepares City tax returns as requested.
- Informs taxpayers of tax ordinance and regulations, tax liability and how it was calculated.
- Investigates territory for new business operations.
- Recommends legal action when collection efforts fail.
- Updates and maintains payment plans and statements of delinquency.
- Answers tax questions from the public and works with the public to resolve tax problems.
- Prepares daily work reports.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of:
- Provisions of City’s income tax ordinance.
- Federal tax law and preparation of federal tax forms.
- Investigative and collection techniques.
- Accounting and auditing principles.
- MS Word, MS Outlook, and MS Excel.
Skill in:
- Effectively dealing with the public.
- Analyzing tax returns.
- Oral communication – communicating with customers in person or over the telephone.
- Attention to detail.
Ability to:
- Establish and maintain effective working relationships with others.
- Organize complex data and prepare technical and/or administrative reports.
- Solve problems proactively – review customers’ accounts before they become an issue.
REQUIRED EDUCATION, EXPERIENCE, AND CERTIFICATIONS:
- Graduation from high school or General Educational Development (G.E.D.) Tests equivalency.
- Twelve (12) months of experience in collections, accounts receivables, or tax preparation.
- An Associate’s Degree in Business Technology Accounting, Business, Legal or a closely related field may be substituted for six (6) months of experience.
- Must possess a valid driver’s license and be required to use personal car on City business.
- Must be bondable.
PREFERRED EDUCATION, EXPERIENCE AND CERTIFICATIONS:
- None
PHYSICAL DEMANDS:
The physical demands described within this job description must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
In this position, the employee will frequently stand, walk, and sit. Speaking and listening are constant essential functions of this position.
WORK ENVIRONMENT:
The work environment described within this job description will be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is frequently indoors. The noise level in the work environment is usually low.
If you need assistance or an accommodation, or if you have questions about completing the online application, please contact the Department of Human Resources at (419) 245-1500.
Class Code: Collector-Investigator (1372)
The City of Toledo provides excellent health and retirement benefits for its employees.
Health Insurance
The City of Toledo is a self-funded medical plan provider that offers a broad network of health services options for its employees. The City also offers a multi-tiered prescription drug plan and dental and vision care services.
Employees are required to pay a monthly premium depending on the employee’s selection of single, single plus one, or family coverage. Coverage is also afforded for qualifying domestic partners, depending on the employee’s bargaining unit. Monthly co-premiums are determined by collective bargaining agreement or Municipal Code.
Group Life Insurance
City employees are covered by a group life insurance plan depending on collective bargaining agreement or Municipal Code.
Ohio Public Employees Retirement Plan
The City is a member of the Ohio Public Employees Retirement Plan (OPERS). All employees who are paid in whole or in part by the state of Ohio, a county, municipality, or any other political subdivision of state or local government in Ohio must become members of OPERS unless they are covered by another state retirement system in Ohio.
OPERS is a pension plan providing fixed retirement benefits every month based on a formula that rewards years of service. The City contributes 14.00% of the employee’s annual base salary and employees contribute 10.00% of their annual base salary.
For more information about OPERS, click on this link: https://www.opers.org/
Deferred Compensation & 401(K)
The City of Toledo offers a voluntary governmental 457(b) deferred compensation plan, which is a retirement savings plan that allows eligible employees to supplement any existing retirement/pension benefits by saving and investing pre-tax dollars through salary deferral.
Contributions and any earnings are tax-deferred (both federal and state income taxes) until money is withdrawn. Withdrawals are taxed at ordinary income levels.
For more information about the Ohio Deferred Compensation click on this link: https://www.ohio457.org/iApp/tcm/ohio457/index.jsp
401(k)
The City of Toledo offers a voluntary pre-tax savings contributions retirement plan. The plan is commonly referred to as a 401(k).
Under the 401(k) plan, an employee’s retirement savings contributions are deducted from the employee’s paycheck before taxation. The City does not make contributions on the employee’s behalf. (Contributions are tax-deferred until withdrawn during retirement). Annual contributions to the 401(k) plan are limited to a maximum pre-tax annual contribution, as established by Internal Revenue Service regulations.
Roth 401(k)
The City of Toledo also offers a voluntary post-tax savings contributions retirement plan. This plan is commonly referred to as a Roth 401(k) Plan.
Under a Roth 401(k) Plan, an employee’s retirement savings contributions are deducted from the employee’s paycheck on a post-tax basis. Annual contributions to the Roth 401(k) plan are limited to a maximum post-tax annual contribution, as established by the Internal Revenue Service.
01
Are you currently employed by the City of Toledo?
- Yes
- No
02
If you are currently employed by the City of Toledo, please list your Division.
03
Do you possess a valid driver’s license?
- Yes
- No
04
What is your highest level of education?
- High School Diploma or G.E.D.
- Some College
- Associate’s Degree
- Bachelor’s Degree
- Master’s Degree
- Doctorate Degree
- None of the above
05
If you have a Associate’s Degree or higher, please list the major and any concentrations of your degree?
06
How many years of experience do you have in preparing, filing, and analyzing individual and business income tax returns?
- Eighteen (18) or more months of experience
- Twelve (12) months but less than Eighteen (18) months of experience
- Six (6) months but less than Twelve (12) months of experience
- Less than Six (6) months of experience
Required Question