Overview
COMMERCIAL ACCOUNTS CLERK
REPORTS TO: SR COMMERCIAL ACCOUNTS SPECIALIST
STATUS: NON-EXEMPT
PAY RANGE: $20.00 – $23.00 / Hour
*compensation varies based on geography, skills, experience, and tenure
Summary
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another’s achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit – one handshake at a time.
The Commercial Accounts Clerk will be responsible for processing payments by preparing spreadsheets in excel, entering payments into Great Plains, corresponding with customers regarding their account balance, logging incoming transactions, pulling and filing invoices and payments, and process outgoing mail. The ideal candidate will be a team player who is highly organized, customer service driven with the ability to communicate effectively and maintain professional and ethical standards.
Responsibilities
Essential Duties and Responsibilities
- Help process checks, ACHs and credit card payments by preparing spreadsheets in Excel.
- Correspond with and collect on customers regarding aging balances.
- Collaborate with billing and collection partners to resolve issues in a timely manner.
- Process the outgoing mail for Commercial Accounts.
- Assist Senior CA Specialist with other ad hoc projects as needed.
Additional Responsibilities
- Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management.
- Demonstrates high level of quality work, attendance and appearance.
- Adheres to all Company Policies & Procedures and Safety Regulations.
- Adheres to local, state and federal laws.
- Performs any other duties that may be assigned by management.
- Understands and complies with all company rules and regulations.
- Work varied hours/days as business dictates.
- Some weekend/overtime work may be required.
Qualifications
Qualifications
- College Degree desired.
- Attention to detail with the ability to work in a fast-paced environment.
- Excellent written and verbal communication skills.
- Ability to multitask and redirect.
- Ability to work independently with minimal supervision.
Competencies
- Professionalism
- Organization
- Versatility
- Communication
- Results-Oriented
- Initiative
- Innovation
- Optimistic
Boot Barn Benefits & Additional Compensation Opportunities
- Competitive hourly pay rate.
- Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
- Paid Time Off plan (sick and vacation).
- Medical, Dental, Vision and Life insurance.
- 401(k) plan with generous company matching.
- Work/life balance.
- Opportunities for growth at every level – we are opening 50+ new stores each year.
Physical Demands
In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.
- Standing, walking and squatting less than fifty percent of the work shift.
- Required to lift, move and carry up to 20 pounds.
- Ability to read, count and write to accurately complete all documentation and reports.
- Must be able to see, hear and speak in order to communicate with partners and customers.
- Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
- Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.
[ ] Sedentary: Limited activity, no lifting, limited walking
[ X ] Light: Office work, some lifting, bending, stooping or kneeling, walking
[ ] Moderate: Mostly standing, walking, bending, frequent lifting
[ ] Arduous: Heavy lifting, bending, crawling, climbing
Work Environment
In general, the following conditions of the work environment are representative of those that a partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.
- The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
- Noise levels are considered moderate.
Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.
Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.