About BridgeBio
BridgeBio is a biopharmaceutical company founded to discover, create, test, and deliver transformative medicines to treat patients who suffer from genetic diseases and cancers with clear genetic drivers. We bridge the gap between remarkable advancements in genetic science in academic institutions and the delivery of meaningful medicines to patients. Founded in 2015, the company has built a portfolio of 20+ drug development programs ranging from preclinical to late-stage development in multiple therapeutic areas including genetic dermatology, precision oncology, cardiology, endocrinology, neurology, pulmonology, and renal disease, with two approved drugs.
Our focus on scientific excellence and rapid execution aim to translate today’s discoveries into tomorrow’s medicines. We have U.S. offices in San Francisco, Palo Alto, and Raleigh, with small satellites in other parts of the country. We also have international offices in Montreal, Canada, and Zurich, Switzerland, and are expanding across Europe.
To learn more about our story and company culture, visit us at https://bridgebio.com
Who You Are
We seek a Commercial IT Business Solutions Partner to provide strategic and operational leadership for applications including CRM, customer master, aggregate spend, case management, data warehouse, and analytics. This role will be responsible for business requirements analysis, selection, implementation, and vendor management. The Commercial IT Business Solutions Partner will be the critical liaison who will work with the Commercial organization to deliver business process automation and technical solutions to meet the needs of the Commercial team. This role will report directly to the Senior Director, Enterprise Applications.
The Commercial IT Business Solutions Partner will manage projects and oversee the delivery of technical solutions that result from the business analysis. This individual will help prioritize solution requests and approved projects within Commercial, ensuring that IT activities align with business needs and provide maximum return on investment. They will monitor the performance of IT services consumed by Commercial and partner with service delivery teams to address issues.
The ideal candidate has a solid technical background, is well-organized and independent, and possesses a “can-do” attitude. They must understand the importance of excellent customer service via collaboration and partnership with colleagues in the Commercial organization.
The individual will be responsible for implementing and managing enterprise applications, continuously improving business processes, building strategic and functional business relationships, and overall compliance of the systems to regulatory standards.
Responsibilities
- Responsible for delivering key projects in the Commercial team, including Veeva CRM, Datawarehouse and Analytics, Master Data Management, and other critical applications required for a successful commercial launch of a drug
- Ensure key strategic IT programs are delivered and implemented within agreed and scheduled timelines and adhere to IT quality standards
- Ensure proper implementation of standards, policies, and systems platforms
- Identify and communicate risks and propose and implement appropriate action
- Establish/maintain relationships with Commercial stakeholders, internal technology teams, and
- external technology vendors
- Drive and implement strategies that leverage technology and partner closely with senior Commercial leaders to align information technology with organizational goals
- Develop user requirements and vendor/software selection criteria for Commercial software and technology solutions
- Define a process for monitoring and updating solutions based on internal and external insights, market evolution, and changes in brand strategy
- Manage contract employees to assist with the implementation of launch-critical systems.
- Manage application vendors
- Prioritize, oversee, and manage a portfolio of IT projects supporting Commercial business goals
- Ensure delivery of projects within determined time and budgetary constraints
- Support information and data requirements for the Commercial teams while managing compliance requirements
- Identify opportunities for operational efficiency and implement them
- Contribute to the business’s success and assist in improving the overall customer experience within the team
- Ensure that the team’s KPIs are monitored, actions are taken, evaluated accordingly, and appropriately delegated
- In collaboration with the Senior Director of Enterprise Applications, develop and own the Commercial IT applications roadmap that aligns with business strategy
- Provide architecture discipline and guidance to lead the technology delivery of the IT Portfolio supporting the Commercial portfolio of technology projects
- Develop and manage plans, requirements, architecture standards, and SDLC processes to support the application roadmap and strategy implementation
- Patient Champions, who put patients first and uphold strict ethical standards
- Entrepreneurial Operators, who drive toward practical solutions and have an ownership mindset
- Truth Seekers, who are detailed, rational, and humble problem solvers
- Individuals Who Inspire Excellence in themselves and those around them
- High-quality executors, who execute against goals and milestones with quality, precision, and speed
No matter your role at BridgeBio, successful team members are:
Education, Experience & Skills Requirements
- Bachelor’s Degree in Computer Science/Business Administration or equivalent education and comparable experience
- Minimum 5 – 7 years of industry experience in commercial Biotech, Pharma, or Life Sciences Companies, preferably launching a product
- 5+ years of Biopharmaceutical Commercial IT relationship management experience
- 3+ years of project management experience in successfully delivering complex technology solutions within a defined Software/Systems development lifecycle
- PMP or fundamental understanding of Project Management, a plus
- 4+ years of experience conducting Business or Systems Analysis
- Experience developing relationships with and ensuring key client stakeholders and executives’ appropriate participation
- Experience in developing strategic system roadmaps
- Experience with Veeva, Salesforce.com, or similar technology platforms is highly preferred
- Experience with data management and analytics platforms, tools, and technologies is highly preferred
- Works to develop well-rounded personnel via complete and actionable development plans
- Strong background in both Waterfall and Agile software development methodology is preferred
- Experience ensuring compliance with SOX requirements, GxP compliance, and validation processes and procedures
- Exceptional vendor management skills
- Ability to manage multiple projects, activities, and tasks simultaneously
- Strong communication and interpersonal skills
- Ability to work in a small, fast-paced IT team
- Highly motivated with the ability to drive results
- Familiarity with industry regulations and best practices
- Ability to distill technical concepts and present them to a non-technical audience
- Extensive knowledge of Cloud Systems in a Life Sciences Environment
- Accuracy and responsibility, ability to work with minimal supervision
- Excellent time management, communication, written, and customer service skills
- Excellent analytical, troubleshooting, and decision-making skills
- Experience with the use of SDLC methodologies in project delivery is required
- Understanding of ITIL processes, governance, and IT frameworks
- Excellent analytical skills and the ability to manage multiple projects under strict timelines
- Ability to work directly with business partners and end users to generate consensus around technical directions
- Ability to analyze complex business problems and evaluate solutions
- Ability to translate complex technical issues into business terms
- Contributes to setting the overall IT department agenda and operating practices
- Excellent interpersonal, communication, and business partnering skills
- Superior organization, planning, and project management skills
- Strategic mindset with a solid analytical foundation
- Strong verbal and written communication, negotiation, and presentation skills are required
- Ability to drive continuous improvement across the organization
- Ability to operate in a cross-functional / matrix environment
- High level of personal integrity consistent with BridgeBio’s values
- Patient Champions, who put patients first and uphold strict ethical standards
- Entrepreneurial Operators, who drive toward practical solutions and have an ownership mindset
- Truth Seekers, who are detailed, rational, and humble problem solvers
- Individuals Who Inspire Excellence in themselves and those around them
- High-quality executors, who execute against goals and milestones with quality, precision, and speed
No matter your role at BridgeBio, successful team members are:
What We Offer
- Patient Days, where we are fortunate to hear directly from individuals living with the conditions we are seeking to impact throughout the year and learn how we can improve our efforts
- A culture inspired by our values: put patients first, think independently, be radically transparent, every minute counts, and let the science speak
- An unyielding commitment to always putting patients first. Learn more about how we do this here
- A de-centralized model that enables our program teams to focus on advancing science and helping patients. Our affiliate structure is designed to eliminate bureaucracy and put decision-making power in the hands of those closest to the science
- A place where you own the vision – both for your program and your own career path
- A collaborative, fast-paced, data-driven environment where we inspire ourselves and each other to always perform at the top of our game
- Access to learning and development resources to help you get in the best professional shape of your life
- Robust and market-competitive compensation & benefits package (Base, Performance Bonus, Equity, health, welfare & retirement programs)
- Flexible PTO
- Rapid career advancement for strong performers
- Potential ability to work on multiple BridgeBio Pharma programs across multiple therapeutic areas over time
- Partnerships with leading institutions
- Commitment to Diversity, Equity & Inclusion
$174,000 – $206,000 a year
At BridgeBio, we strive to provide a market-competitive total rewards package, including base pay, an annual performance bonus, company equity, and generous health benefits. The anticipated salary range for candidates for this role who will work in California is $174,000 to $206,000/year. The final salary offered to a successful candidate will depend on several factors that may include but are not limited to the type and length of experience within the job, type, and length of experience within the industry, educational background, and performance during the interview process. BridgeBio is a multi-state employer, and this salary range may not reflect positions based in other states.
We will not accept unsolicited resumes from agencies. Please do not send agency resumes to our website or BridgeBio and affiliating employees.