Company: PenTeleData
WFH Flex 2 or 3 Day Shift: Monday-Friday, 8AM-5PM (Occasional work outside those hours)
Pencor and its subsidiaries are Equal Opportunity Employers
*NOTE: Although there is a WFH component to this position, candidates must reside in PA and be able to come in to the local office in Palmerton as required by manager.
PenTeleData, the industry leader in data transport, Internet, Wi-Fi, security and consultative services throughout the Northeast, is seeking a motivated Sales Engineer! If you have a strong desire to grow professionally and learn the access side of the service provider infrastructure then this is the spot for you!
As a Sales Engineer with PenTeleData, you will be the pre and post sales technical resource for our commercial customers. You will interact daily with both commercial customers and partners.
Qualifications:
- Associates Degree in Computer Science or related field
- Minimum 3 Years experience in related field
- Valid PA Driver’s License
- CCNA or CCNA-SP or other network related certifications
The technical, or “hard skills” we need run the gamut:
- Deep understanding of network design in both layer 2 and layer 3 environments
- Basic networking knowledge including understanding of the TCP/IP protocols, subnetting, IPv6
- Basic understanding of static and dynamic (BGP) IP routing protocols
- Working knowledge of Visio and building network maps
- Familiarity with HFC networks and their general operation
- Ability to configure DHCP and NAT on Cisco product lines
- Ability to present facts and ideas verbally and written in a logical, sequential, and understandable manner
- Ability to remain technical while using layman terms with non-technical customers
- Some experience with Cisco CLI (IOS, XE, XR) languages and WebUIs (ASDM, CCP)
- Must be self-motivated and able to operate with little supervision
The non-technical, or “soft skills” needed include:
- Hi-level Project Management Skills – for customer turn-ups and changes
- Exceptional Customer Service Skills
- Ability to document findings accurately
- Outstanding Troubleshooting Skills – thinking logically through problems
- Ability to follow procedures and processes but still remain flexible for exceptional cases when they occur
Preferred Skills – these are “nice to have” but definitely not required:
- Understanding NAT and how to configure it on Cisco devices; this includes Static and Dynamic NAT and the ability to explain it to customers
- Basic understanding of ACL’s. ASA firewalls and building VPN tunnels
- CCENT or comparable networking certifications
- Ability to present to groups of people
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