Department Summary
DISH is a Fortune 200 company that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.
Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.
We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.
Opportunity is here. We are DISH
Job Duties and Responsibilities
DISH is seeking a Communications Compliance & Configuration Analyst who will identify and implement strategies and projects related to consumer contact initiatives and business compliance rules. The Communications Compliance & Configuration Analyst will work closely with application owners and business support personnel to make consistent and efficient recommendations for process improvements and campaign compliance. Must be able to understand and adapt requirements from the Federal Trade Commission, Federal Communications Commission, and state regulatory agencies to align with DISH business rules.
Key Responsibilities:
- Design and implement solutions for consumer communication channels and applications, call routing, and supporting project by working with business stakeholders and IT department members
- Manage business requirements necessary to support operational rules and compliance regulations
- Perform analysis of performance and work to identify opportunities to improve results by recommending best course of actions from among several alternatives
Skills, Experience and Requirements
Education and experience:
- Bachelor’s degree from four-year college or university, or two years related experience and/or training
Skills:
- Excellent project management skills with the ability to multi-task and remain organized while driving projects toward completion
- Effective communication skills with ability to discuss topics among all levels of personnel; must have a strong focus on cross-departmental collaboration
- Thoroughly computer literate; proficient with software for word processing, spreadsheets, presentations, and some knowledge of database basics is helpful
- Ability to interpret and define problems, collect data, establish facts and use analytical mindset to draw valid conclusions to a variety of concrete and abstract problems
- Ability to read and interpret documents such as compliance regulations, operating and procedural manuals
- Preferred knowledge of outbound consumer communications applications with the ability to apply critical thinking skills to troubleshoot and effectively problem solve applications
Salary Range
Compensation: $63,150.00/Year – $90,000.00/Year
Compensation and Benefits
We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role’s location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.