Microsoft’s mission is to empower every person and every organization on the planet to achieve more. On the Microsoft Communications team, you’ll join a group of professionals focused on telling the stories that help people fall in love with Microsoft, the things we make and the impact we have in the world. More and more, consumers are making decisions on the technology they use through the work of content creators and influencers.
As part of Microsoft’s Work & Play communications, the Consumer AI and Services team is looking for a very online, results-driver communicator to identify and engage these creators on behalf of Microsoft.
This role will work alongside the Consumer AI and Services Communications and Marketing teams to create and execute campaigns which capture the attention of creators on YouTube, Instagram, TikTok, and Twitter – and their audiences. The Communications Manager will build strong relationships with influencers through regular communication, events, and seeding programs, manage activations involving influencers, and share results and learnings with internal stakeholders.
Responsibilities:
- Collaborate with the broader Consumer AI and Services team to coordinate and execute opportunities, including product seeding and event participation, that lead to the earned coverage.
- Identify and build productive working relationships with creators and influencers across diverse backgrounds, earning trust with new and existing contacts through transparency and responsiveness.
- Ideate on and execute creative engagement strategies which lead to win/win scenarios for both creators and Microsoft and facilitate sponsored and custom creator content in conjunction with select campaigns.
- Serve as a spokesperson and execute demos of Microsoft products inclusive of AI technology, hardware, and software while engaging with creators on behalf of Microsoft.
- Partner with teams across Comms and Marketing to ensure a consistent, respectful approach to creator activity from product planning through launch and beyond.
- Share learnings from the creator space with the broader Communications team to enhance Microsoft’s understanding of evolving influence.
- Collaborate with the broader communications team at Microsoft to support cross-company events and news beats.
Qualifications:
Required/Minimum Qualifications
- Bachelor’s Degree in Business, Marketing, Communications, Finance, or related field AND 2+ years Communications, Marketing Operations, Field Operations, Program Management, Project Management or related experience
- OR equivalent experience.
Additional or Preferred Qualifications
- Bachelor’s Degree in Business, Marketing, Communications, Finance, or related field AND 4+ years Communications, Marketing Operations, Field Operations, Program Management, Project Management, or related experience
- OR equivalent experience.
- Experience managing Content Creator campaigns for major consumer brands and/or entertainment franchises.
- 2+ years experience in working directly with influencers with large audiences (1 million+ aggregate social presence).
- Deep knowledge of tech, lifestyle, and AI creators and content types across various social platforms.
- Exemplary interpersonal relations, writing and communication skills; experience working with content creators/influencers is a must.
- Proven track record juggling multiple priorities and stakeholders and international teams.
- Strong diplomatic skills, including the ability to work effectively within a collaborative team environment.
- Ability to deal with change and ambiguity while maintaining professionalism and a good sense of humor.
- Passion for online culture, entertainment and emerging trends.
- Willingness to travel as needed
Communications IC3 – The typical base pay range for this role across the U.S. is USD $80,900 – $162,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $105,300 – $176,900 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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