Salary: See Position Description
Location : Stafford County, VA
Job Type: Full-Time
Job Number: 03415
Department: Sheriff
Division: Emergency Communications
Opening Date: 07/06/2023
Job Description
Performs intermediate technical work dispatching law enforcement, fire, rescue, and other equipment and personnel usually in response to emergency situations; does related work as required.
Work is performed under the regular supervision of a Communications Supervisor or Communications Manager.
Communications Officers work an assigned 12-hour shift (7am-7pm; 7pm-7am; 1pm-1am) rotating on/off duty in a 3 on >2 off >2 on >3 off pattern.
Starting at $24.05/hour or $50,029.20 + 50% credit given for years of Virginia certified CO experience. Full salary range for this position is $50,029.20 – $86,489.10. Additional compensation earned via shift schedule, night differential, holiday and premium pay.
Examples of Duties
* Receiving, classifying, processing and dispatching emergency service calls utilizing E-911 and computer aided dispatch systems; receiving, recording, and forwarding non-emergency service calls; preparing and maintaining computerized and other records and files.
* Receives law enforcement, medical, fire, rescue and related service requests and calls;
* Operates radios, telephone switchboard, alarm systems, recording devices and computer terminals;
* Dispatches emergency equipment and personnel where and when needed;
* Receives and forwards service requests, complaints, and other calls for County departments and other agencies;
* Receives and transmits messages by radio and maintains radio log;
* Operates telecomputer terminals on NCIC/VCIN Networks;
* Prepares and maintains public safety computer records;
* Maintains familiarity with operating procedures of agencies served;
* Performs a variety of clerical tasks as directed;
* Keeps in telephone contact with caller when situation dictates;
* Maintains required certifications related to performance of duties;
* Performs related tasks as required.
Typical Qualifications
General knowledge of the methods of operating the communications system; general knowledge of radio and teletype procedures; general knowledge of the geography of the County and location of important buildings; ability to type and enter data at a reasonable rate of speed; ability to speak distinctly; ability to solve problems within scope of responsibility; ability to deal courteously with the public under stressful conditions; ability to establish and maintain effective working relationships with associates and the general public. Must be able to type 40 WPM.
* Graduation from high school or high school equivalency (GED).
* 1 or more years as a Communications Officer including call taking and dispatch for both law enforcement and/or fire and rescue.
* VCIN and EMD (Emergency Medical Dispatch)/EFD (Emergency Fire Dispatch) certified.
The selected candidate will be required to successfully complete the hiring process which may include Critical testing, interview, polygraph, background investigation, pre-employment psychological exam, and pre-employment medical exam to include drug and alcohol testing. Must maintain VCIN and EMD/EFD certifications and complete required training programs.
Supplemental Information
This is sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; work requires reaching, fingering, grasping, feeling, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word, and conveying detailed or important instructions to others accurately, loudly, or quickly; hearing is required to perceive information at normal spoken word levels, and to receive detailed information through oral communications; visual acuity is required for preparing and analyzing written or computer data, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions.
Please for our full-time benefits.
Note: All employees are required to have direct deposit of their bi-weekly paychecks into one or more financial institution(s) of their choice. Information must be presented at time of hire.
Proper Identification must be shown at time of hire in order to complete the necessary paperwork for compliance with the Immigration Control and Reform Act of 1986.
01
Are you a United States citizen (Federal Law requirement) or, have you been a legal resident of the United States for the past 10 years? (VCIN requirement)
- Yes
- No
02
Do you have a high school diploma or equivalent diploma (GED)? (VA Code requirement)
- Yes
- No
03
Can you type 40 words per minute?
- Yes
- No
04
Since the age of 18, have you ever been convicted of a crime? If yes, please explain. If No, indicate “No” in the box below (A conviction will not necessary disqualify you for employment. Rather, such factors as age and date of conviction, seriousness and nature of the crime, and rehabilitation will be considered). Please do not put “N/A” as your answer.
05
Are you willing to work a shift that includes weekends, evenings, nights and holidays?
- Yes
- No
06
Will you be able to report to duty or remain on duty during severe inclement weather or emergency conditions?
- Yes
- No
07
Have you previously applied with the Stafford County Sheriff’s Office?
- Yes
- No
08
Do you have one (1) or more years of experience as a Communications Officer including call taking and dispatch for both law enforcement and/or fire and rescue?
- Yes
- No
09
Do you currently hold (or have held) VCIN certification?
- Yes
- No
10
How did you hear about this position?
- Sheriff’s Office Website
- Stafford County Website
- Employee Referral
- Job/Career Fair
- College Career Center
- Advertisement (i.e. Indeed)
- Social Media (i.e. Facebook)
- Recruiter
- Family/Friend
- VEC
- Other
Required Question