Communications Specialist III – Digital Content Strategist 00056691

Salary: $41,268.09 – $54,868.62 Annually

Location : Atlanta, GA

Job Type: Full-Time Salaried

Remote Employment: Flexible/Hybrid

Job Number: 2023-03978

Division: Office of Communications

Opening Date: 08/08/2023

Closing Date: 8/22/2023 11:59 PM Eastern

Description

Pay Grade: K

The Georgia Department of Community Health (DCH) is one of Georgia’s four health agencies serving the state’s growing population of over 10 million people. DCH serves as the lead agency for Medicaid, oversees the State Health Benefit Plan (SHBP) and Healthcare Facility Regulation, impacting one in four Georgians.

Through effective planning, purchasing and oversight, DCH provides access to affordable, quality health care to millions of Georgians, including some of the state’s most vulnerable and under-served populations. Six enterprise offices support the work of the agency’s three program divisions. DCH employees are based in Atlanta, Cordele and across the state.

DCH is committed to providing superior Customer Service and Communication, embracing Teamwork and fostering Accountability to ensure that our internal and external customers and stakeholders feel included, respected, engaged and secure.

DCH currently is in search of a dynamic Digital Content Strategist, reporting to the Director of Communications

Job Responsibilities
The webmaster is a multi-functional and cross-collaborative role that primarily manages content for the DCH website (no coding), including information for Georgia Medicaid, PeachCare for Kids®, and other core focus areas. The perfect candidate will be an experienced wordsmith with a keen eye for detail and content structure who continually looks for ways to improve the user journey. High proactivity in site maintenance is a must, monitoring for inconsistencies and inaccuracies, as well as coordinating with teams for routine web updates. This role is also pivotal in helping lead other digital and technical tasks, including supporting graphic design projects, facilitating monthly virtual board calls and other meetings via Zoom, shooting and editing creative videos, and writing employee articles for the DCHNOW! newsletter, among other duties.

This high-performer should be prepared to advise teams and serve as a subject matter expert on web activity and best practices, trends and traffic metrics – and then make recommendations to act on the data based on shifting behaviors. Collaboratively and independently, this role looks for creative ways to implement breakthrough communications to support DCH’s vision and goals across earned, social and organic channels. This position is a hybrid position and will require on-site work.

Responsibilities

  • Work collaboratively with various Department of Community Health divisions to submit and resolve daily content updates via web tickets
  • Proactively and independently monitor site pages, with an eye for accuracy, message relevancy and content structure
  • Write, edit and proofread content for owned channels, including web, internal newsletter, social posts and more to help ensure messaging is clear and concise
  • Continually review and update search engine optimization (SEO) terms to enhance website visibility
  • Implement creative digital media tactics to enhance engagement and awareness
  • Lead and support production of dynamic visuals, including videos, presentations, e-fliers, digital display graphics, fact sheets, infographics, and more
  • Manage virtual board meetings and other meetings across Zoom or other platforms
  • Track and report site traffic trends
  • Support key agency initiatives
  • Act as a liaison to assigned team(s), and regularly meet to support areas’ unique communications needs across earned, social and organic channels
  • Support adherence to DCH standards and brand guidelines
  • Other duties as assigned

Minimum Qualifications
Bachelor’s degree in communications or a related field from an accredited college or university AND Two years of communications or related experience OR Five years of communications or related experience OR One year of experience required at the lower level Communications Spec 2 (GSP041) or position equivalent.

Preferred Qualifications

  • Familiar with Drupal web-hosting platform
  • Experience in videography, including shooting and editing video projects and inserting sound effects, music and transitions
  • Adobe Premiere Pro experience preferred
  • Comfortable in a fast-paced environment that values creativity, entrepreneurial spirit, proactivity, timeliness, reliability and accountability

Preference will be given to candidates who, in addition to meeting the qualifications listed above, demonstrate some or all of the following skills/experience:

Position may be filled at lower level, depending on experience and qualifications.

Current Georgia state government employees will be subject to SPB rule provisions.

Additional Information

EARN MORE THAN A SALARY! In addition to a competitive salary, the Georgia Department of Community Health offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification.

THIS POSITION IS SUBJECT TO CLOSE AT ANY TIME ONCE A SATISFACTORY APPLICANT POOL HAS BEEN IDENTIFIED. APPLICATIONS WITHOUT WORK EXPERIENCE LISTED WILL NOT BE CONSIDERED. CURRENT GEORGIA STATE GOVERNMENT EMPLOYEES WILL BE SUBJECT TO STATE PERSONNEL BOARD (SPB) RULE PROVISIONS. THE POSITION MAY BE FILLED AT A LOWER OR HIGHER POSITION LEVEL.

This position is unclassified and employment is at-will. Candidates for this position are subject to

a background history, reference check, and credit check. For more information about this job

contact: :

In addition to a competitive salary, we offer a generous benefits package that includes a flexible schedule, training opportunities, employee retirement plan, deferred compensation, 13 paid holidays, vacation & sick leave, dental, vision, long term care, and life insurance.

01

The answers you provide to the supplemental questions will be used to determine if you meet the minimum qualifications for this position. Your responses pertaining to specific work experience and education must be clearly shown in the areas for work history and education on your application. Your application must be completed in full before it is submitted. We do not accept additional information after your application has been received by the Personnel Department. Do you accept these conditions?

  • Yes
  • No

02

What is your highest level of education completed?

  • Juris Doctorate
  • Master’s Degree
  • Bachelor’s Degree
  • Associates Degree
  • Some College/Tech School
  • High School Diploma
  • GED
  • None of the above

03

Are you a current employee of the Georgia Department of Community Health or an attached agency?

  • No
  • Full Time Employee
  • Part Time Employee
  • Temp or Contractor
  • Intern
  • Volunteer

04

How many years of experience do you have in communications?

  • None
  • Less than 1 year
  • 1 year
  • 2 years
  • 3 years
  • 4 years or more

05

Are you a veteran?

  • Yes
  • No

Required Question

Job Category
Administration and Office
Job Type
Full Time/Permanent
Salary
USD 41,268.09 - 54,868.62 per year
Country
United States
City
Atlanta
Career Level
unspecified
Company
Georgia Department of Community Health
JOB SOURCE
https://www.governmentjobs.com/careers/dchga/jobs/4152057