Salary : $80,654.41 – $99,916.79 Annually
Location : Beverly Hills Information Technology Department, CA
Job Type: Full-time
Job Number: 23-4535-01
Department: Information Technology Dept
Division: IT – Information Technology
Opening Date: 07/24/2023
Closing Date: 8/14/2023 5:00 PM Pacific
Job Summary
Who We Are
The City of Beverly Hills has a long-standing reputation for providing superior customer service to residents, businesses, and visitors. This characteristic, combined with outstanding staff in all departments, has been a hallmark of success for this high-performance organization. The municipal government (approximately 1,080 full-time and part-time employees) provides the highest quality safety services, recreational, municipal services, and physical environment.
What We DoThe Information Technology Department is recognized among municipalities as a premier provider of technology infrastructure and services. The department’s mission is to make information available anytime and anywhere by facilitating citywide and intergovernmental knowledge sharing and ensuring access to reliable, innovative, and cost-effective technologies.
What We’re Looking For
The City of Beverly Hills is looking for an IT Communications Specialist to perform skilled work in the installation, maintenance, replacement and repair of City Network and Communications Systems. A person in this classification will perform skilled and complex Telecommunications maintenance and repair work involving City-owned telephone and radio equipment and systems. This position supports various operations related to radio systems throughout the city. The ideal candidate will possess knowledge, skills and abilities demonstrated by recent experience in electronics, two-way radio and point to point microwave technologies. Collecting and analyzing data, electronic test information to support two-way radio and microwave. Additionally, they should also possess knowledge, skills and abilities demonstrated by recent experience in the installation, maintenance, replacement, and repair of telephone equipment and systems. This position reports directly to the Network Manager within the Information Technology Department.
Selection Process
All applicants must submit clear, concise and complete information regarding their qualifications for the position, including response to all supplemental questions. Resumes alone will not be accepted in lieu of the application or supplemental application materials.
The selection process will consist of the following components:
- Supplemental Questionnaire
- Please be sure to include an updated resume.
- Oral Interview
- Technical Project (tentative)
Conviction History & Background Check
As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. Having a conviction history does not automatically preclude you from a job with the city. If you are selected as a finalist, you will be contacted to schedule a fingerprinting appointment. Additionally, because this position works closely with our sworn departments, a more thorough background investigation may be required if selected for this position. The thorough background investigation may also include education and employment history (including a credit, criminal and DMV review), personal statement, employment and personal reference check.
Conclusion
Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City of Beverly Hills.
Disaster Service Workers
All City of Beverly Hills employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
Major Duties
A Communications Specialist performs skilled work in the installation, maintenance, replacement and repair of City Network and Communications Systems. This position performs skilled and complex telecommunications maintenance and repair work involving City-owned telephone equipment and systems. This includes repairing and replacing defective or worn telecommunications components including telephones, telephone switches and jacks; as well, as operate a variety of communications equipment and systems to industry standards.
1. General classification of equipment including but not limited to the following:
- Two-way radio communications equipment: including trunked radio systems, conventional radio systems, mobile radios, base radios, portables, paging controllers, pagers, mobile data, point-multipoint radios, receiver voting, control/dispatch consoles, and related equipment.
- Microwave radio systems: analog and digital radios, frequency/time division multiplexing, antennas, dishes, waveguides, pressurization systems, towers, and related equipment.
- Supervisory Control and Data Acquisition systems: master stations, EMS network computers, man/machine interfaces, communication servers, remote terminal units (RTU’s), programmable logic controllers (PLC’s) remote control equipment, telemetry, intelligent electronic device (IED) interfacing equipment, security systems and related equipment.
- Security Systems: including closed circuit television, alarms, recorders, multiplexers, motion detection devices, access control systems, card readers and associated components.
- Miscellaneous: radio/television power line interference, audio sound systems, reception and distribution of timing standards such as WWV, GPS, IRIG-B, NTS and Stratum.
- Communicate with personnel to coordinate such activities as sharing tools or equipment, scheduling system outages, performing end-to-end system tests, analyzing equipment performance problems and to implement repairs as needed.
2. Test, locate and repair damaged communications circuitry; to minimize damage to equipment, potential for personal injury or revenue loss due to equipment downtime
3. Inspect newly installed communications equipment to ensure proper and satisfactory functioning; Revise and design communications systems as necessary;
4. Evaluate calling patterns and maintain currency on changes in area codes and prefixes in order to ensure efficient routing of City telephone calls;
5. Provide technical assistance and advice to other departments regarding communications needs and requirements;
6. Prepare and maintain technical and operational reports and records related to the City’s network and communications systems;
7. Consult with and coordinate the services of network and communications vendors and manufacturers in the installation, repair and maintenance of City network and communication systems.
8. Coordinate communications activities with those of the City’s data processing and alarm system;
9. Coordinate the preparation and production of the City’s telephone directory;
10. Make routine and emergency purchases as authorized and required;
11. May provide assistance in the preparation of the network and communications budget; and Administrate the radio inventory and maintenance supplies:
- Prepare and maintain records
- Solicit vendors for cost estimates and pricing. Perform quality controls of vendor works
- Develop and maintain proper procedure manuals for safety and use of the radio systems. Implement the RF Safety Program as RF Safety Officer.
- Stay abreast, and be prepared to discuss with management, regulatory impacts of FCC rule changes; maintain contact with regional coordination organizations, such as APCO and others, and keep the City informed of procedural and anticipated changes.
- Track and maintain all FCC licenses
12. Perform all duties required of and function as City RF Safety Officer.
13. May be required to respond to after-hours emergency conditions
14. Perform related duties as assigned.
Minimum Qualifications
(Any combination of experience that provides equivalent knowledge, skills and abilities sufficient to satisfactorily perform the duties of the job may be substituted).
EDUCATION:
- Graduation from high school (or GED) and college-level course work in basic electronic theory and two (2) years experience in the maintenance and repair of communication or related electronic equipment.
EXPERIENCE:
- Three (3) years of responsible experience in the installation, repair, replacement and maintenance of telecommunications equipment, systems and components.
LICENSE OR CERTIFICATE:
- Possession of a valid California driver’s license
- CWPCA Grade 2 Electrical Instrumentation Technology Certificate is desirable.
Knowledge, Skills & Abilities
Knowledge of:
- General electronic theory.
- Federal Communications Commission rules and regulations pertaining to applicable communications systems.
- Record-keeping techniques.
- Circuit analysis and troubleshooting.
- Principles of telecommunications system design;
- The full range of methods, materials, tools, equipment and procedures used in the installation and repair of telecommunications devices;
- The techniques used in the assessment and evaluation of telecommunications systems and services; and
- Safe work practices.
Ability to:
- Work with independence and make decisions relative to work methods and tools;
Understand and interpret written and oral instructions, including blueprints and wiring diagrams; - Prepare and maintain records, reports and work estimates;
- Use and care for tools and equipment used in maintaining and repairing telecommunications and electronic devices;
- Work under emergency and hazardous conditions;
- Communicate clearly and concisely, both orally and in writing;
- Follow directions from a supervisor;
- Understand and follow posted work rules and procedures;
- Establish and maintain cooperative working relationship with those contacted in the course of work.
- This position may be required to work overtime hours as needed.
Retirement
The City offers the CalPERS 2% at 62 formula for new CalPERS members.; OR 2.5% at 55 formula for existing “classic” CalPERS members with less than a six-month break in service from another CalPERS or CalPERS reciprocal agency. All employees of the MEA Association will pay their CalPERS member contribution. Additional details on the City’s retirement plan will be provided to candidates during the job offer process. For further information about CalPERS, please contact CalPERS directly.
Health Plan
The City currently offers cafeteria plan which includes medical, dental, and vision insurance coverage for employees and their dependents. In addition, the City provides life insurance and a disability plan for employees.
Leave Time
Vacation: 80 to 160 hours of annual vacation accrual depending on years of service.
Holiday: 10 paid holidays per year
Sick Leave: 96 hours per year
Personal Holiday: 18 hours per fiscal year
Additional Benefits
Tuition Reimbursement up to $4,800 per fiscal year; Flexible Spending Account that allows pre-tax dollars to pay for eligible medical and dependent care expenses; and a City Wellness program that includes on-site fitness centers.
To review detailed information about our Technical Services (MEA) Association benefits, please review the Memo of Understanding (MOU) listed below:
01
The following Supplemental Questionnaire is part of the examination for this position and will be used in determining your qualifications. In order to receive every consideration in the selection process, you must complete all questions with concise but detailed answers and provide all requested information. The experience you indicate in your responses to the supplemental questions must also be described, in detail, on the Work History/Experience section of your Employment Application. Failure to complete the “Work History/Experience” section of the employment application may result in your application not being considered. The hiring department may review each answer to evaluate your qualifications. Responses such as “See Resume” or “See Application” will result in your application not being considered.
By continuing in the recruitment process, you are certifying that all information provided in the Supplemental Questionnaire is true to the best of your knowledge. If you are selected to continue in the recruitment process, your qualifications may be evaluated through employment verification, reference checks, and written, skill assessment, and oral examinations.
Select “Yes” to reflect that you have read and understand this statement.
- Yes
- No
02
ALL FUTURE CORRESPONDENCE WILL BE CONDUCTED VIA EMAIL, so please ensure that the email address and contact information you provide is accurate, current, secure, and readily accessible to you. Please be sure to include correspondence from @beverlyhills.org as an approved sender so that messages are not accidentally place into your spam/junk e-mail folder. Ultimately, it is your responsibility to check your email regularly and on a timely basis. Select “Yes” to reflect that you acknowledge that you read, understand, and agree with this statement.
- Yes
- No
03
What is your highest level of education completed?
- High School Diploma or GED
- Some College Coursework
- Associate Degree
- Bachelors Degree
- Masters Degree
- Juris Doctor (JD)
- Doctorate (PhD)
- Not Applicable
04
Have you taken any college-level course work in basic electronic theory?
- Yes
- No
05
How many years of professional level experience in the installation, repair, replacement and maintenance of telecommunications equipment, systems and components do you have?
- I do not have any experience
- Less than 1 year of experience
- At least 1 year but less than 3 years of experience
- At least 3 years but less than 5 years of experience
- At least 5 years but less than 7 years of experience
- At least 7 years but less than 10 years of experience
- At least 10 or more years of exerience
06
As part of the minimum requirement, do you have possession of (or can obtain & maintain) a valid California driver’s license?
- Yes
- No
07
Do you currently have a CWPCA Grade 2 Electrical Instrumentation Technology Certificate?
- Yes
- No
08
Are you willing and able to work regularly scheduled evening, weekend and holiday, standby rotation, to meet on sight response times?
- Yes
- No
09
Please describe your professional experience performing skilled work in the installation, maintenance, replacement, and repair of radio equipment and systems. If you do not possess any experience, please type “N’A” in the provided text box.
10
Please describe your professional experience performing skilled work in the installation, maintenance, replacement, and repair of telephone equipment and systems. If you do not possess any experience, please type “N’A” in the provided text box.
Required Question