Description
Position at MABSTOA
Job Information
Computer Specialist SW I-IV Series (Buses)
First day of Posting: 9/29/2023
Last day of Filing: 10/20/2023
Reports To: Chief Officer, Bus Technology Systems
Location: 2 Broadway
Authority: MTA Bus / TA / OA
Compensation
Computer Specialist (Software) I (OA- Represented by TWU) $99,579 – $107,924
Computer Specialist (Software) II (OA- Represented by TWU) $103,742 – $116,216
Computer Specialist (Software) III (OA- Represented by TWU) $112,029 – $126,386
Computer Specialist (Software) IV (OA- Represented by TWU) $120,179 – $144,711
Computer Specialist (Software) I (TA- Represented by DC37) $96,436 – $104,518 (New hire rate: $83,858)
Computer Specialist (Software) II (TA- Represented by DC37) $100,466 – $112,547 (New hire rate: $87,363)
Computer Specialist (Software) III (TA- Represented by DC37) $108,495 – $122,399 (New hire rate: $94,340)
Computer Specialist (Software) IV (TA- Represented by DC37) $116,387 – $140,143 (New hire rate: $101,205)
Note: Candidates must be serving as a permanent Computer Specialist (Software) or Computer Associate (Software) to be eligible for consideration for (TA) positions.
Responsibilities
Summary:
Under the supervision of the Chief Officer, Bus Technology Systems, the incumbent will contribute to projects for technology initiatives laid out by the New York State Governor’s office to be deployed on buses. These initiatives include: on-bus deployment of digital screens for onboard announcements, customer Wi-Fi, USB charging ports, and others.
• Responsible for domain research such as data gathering and validation, software and systems engineering task – such as architecture, interface specification, coding/related application support for the projects and field installation support for new systems, quality control such as requirements verification or hardware and software testing, reviewing/overseeing and/or executing various test procedures.
• Overseeing vendor compliance with requirements while providing ad hoc technical support as needed.
• Coordinate and oversee meetings with a broad range of both internal and external stakeholders (e.g., Operations Planning, Bus depot personnel, vendors, and other contractor staff), facilitating pilot projects, preparing, or reviewing technical or business documents, estimating levels-of-effort, and other tasks.
• Support DIS (Digital Information Screens) and APC (Automated Passenger Counting) systems on-board approximately 4,200 buses within NYCT and MTABUS fleet f 5,800 + buses. There are DIS installations currently in process on additional 943 buses. Both DIS and APC systems are customer facing systems and require good state of repair. It provides continuous monitoring, troubleshooting, and rectification of issues related to DIS and APC hardware/software. In addition, it provides cyber security related assistance and integration related assistance for newer technologies on-board the buses, such as OMNY, and bus radio system.
• Develop and support of Digital Operator Vehicle Condition Report(D-OVCR) initiative planned for deployment on all 5,800+ buses throughout NYCT and MTABus fleets. D-OVCR is crucial to maintenance and safe operation of buses in compliance with state and federal moto vehicle regulations the initiative involves hardware and complex software systems. In addition, it is key to supporting Automated Bus Lan Enforcement (ABLE) program.
• Contribute to the group objective of ensuring that each technology effort conforms to the overall goals and vision of the Department of Buses. This includes integrating the chosen solutions across multiple platforms, agencies, and divisions to yield an effective, resilient, and open foundation for DOB’s technology initiatives.
Education and Experience
Computer Specialist (Software) I-IV
1. A Master’s degree from an accredited college with a major in computer science or a related field, or a certificate of at least 625 hours in computer programming from an accredited technical school; plus one (1) year of satisfactory full-time computer software experience in one or more of the following areas: computer systems development and analysis, applications programming, database administration, maintenance and support, systems programming, data communications, mainframe development, mobile development, web development and design, at least one (1) year of which must have been in a project leader capacity or as a major contributor on a complex project; or
2. A Baccalaureate degree from an accredited college, including or supplemented by 24 semester credits, with a major in computer science or a related field; plus two (2) years of satisfactory full-time computer software experience as described in “1” above, at least one (1) year of which must have been in a project leader capacity or as a major contributor on a complex project; or
3. A four-year high school diploma or its educational equivalent and six (6) years of satisfactory full-time computer software experience as described in “1” above, at least one (1) year of which must have been in a project leader capacity or as a major contributor on a complex project; or
4. A satisfactory equivalent of combined education and experience requirements. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least one (1) year of satisfactory full-time experience in a project leader capacity or as a major contributor on a complex project.
Special Note: To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one additional year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or applications programming.
****Some examples of unacceptable experience are: ****
a. end users of: a computer system, program or software package; productivity software products (e.g., word processing, spreadsheet, presentation, and database software, etc.); preprogrammed software without complex programming, design and implementation.
b. experience in the areas of: computer technical support, computer operations, data entry/data retrieval, pure quality assurance (QA) auditing and analysis, hardware installation, call center, teaching and/or telecommunications.
Desired Knowledge, Skills and Abilities
• Excellent written, verbal communication and interpersonal skills.
• Knowledge of AD HOC, SQL, ASP.NET, VB.NET, C#, JAVA, AJAX, HTML, PAP, JAVA Script, REST API, JSON, Ruby and Python.
• Proficiency with Microsoft Office Suites.
• Strong problem solving and analytical skills.
• Well organized and can communicate with all levels of management.
Other Information
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.