WE’RE DOUBLING DOWN ON YOUR FUTURE
- Competitive salary of $17.21/hr. with discretionary performance bonuses 2x a year!
- Fully paid medical, prescription drug, dental and vision coverage for you and competitive premiums for your dependents.
- Complimentary meals and covered team member parking.
- Employer-paid life insurance, long-term disability, and accidental death and dismemberment coverage.
- Flexible Spending Account options for health care expenses.
- Company-paid gaming licenses (Class B & Class A).
- Variety of additional voluntary benefits and retirement plans.
GET TO KNOW THE ROLE
The Concessions Cashier is responsible for taking orders, presenting food and beverage to guests, and ensuring food and beverage quality and a positive guest experience.
WHAT YOU’LL DO
- Exemplifies MCR’s values and set a great example by always demonstrating excellent guest service and professionalism.
- Practice, support and promote the vision, mission, and values of the Muckleshoot Casino Resort.
- Accurately responds and attends to guest requests including preparing food and beverage items, wrapping food products, and planning them in display cases.
- Prepare and maintain concession counter cleanliness, before, during and after guests are served.
- Assists guests with selection of food and beverage items (i.e., explaining daily specials or answering preparation questions).
- Follow standards for display cases; maintains, cleans, and restocks as needed.
- Ensure guest satisfaction by delivery of food in an efficient and friendly manner, as deemed by outlet, may call out guest for counter pick up, or deliver to table.
- Follow cash handling and cash register procedures.
- Reconciliation of daily “end of shift” financial transactions.
- Perform assigned daily and weekly cleaning tasks.
- Inform management of guest requests, inventory shortages, replenishment needs and food spoilage.
- Follow health, safety, and sanitation guidelines for all products.
- Provide excellent guest service to ensure a positive guest experience.
- Create, maintains, and facilitates a positive work environment; promotes positive team member relations and reports issues to the appropriate personnel.
WHAT YOU’LL BRING
- 1 (one) year counter serving experience preferred.
- Cash handling experience preferred.
HOW YOU’LL BE SUCCESSFUL
- Knowledge of all beverages, and the ability to make flavored and other specialty drinks with consistency.
- Knowledge of health & safety standards, and safety regulations as required.
- Ability to demonstrate a well-groomed presence and always maintain a professional appearance and attitude.
- Ability to follow specific instructions. Read, write, and speak English fluently.
- Ability to learn and use technical equipment (espresso machine).
- Ability to handle stress under pressure.
- Ability to provide quality guest service.
- Ability to accurately exchange money with the guests.
- Ability to reconcile all cash and money at the end of the day.
- Ability and willingness to maintain a clean, healthy, and safe working environment.
- Ability to work independently, with minimal supervision.
WHAT TO EXPECT
- Availability – Ability to work different shifts, holidays, weekends, and nights to support a 24/7 operation.
- Physical – Ability to maneuver in all areas of the casino, ascent/descent from stairs, frequent standing, walking, sitting, reaching, stooping, kneeling, or crouching, and/or prolonged periods of time focusing on tasks. Ability to lift at least 25 lbs. May regularly need to lift/ move, push or pull up material or boxes necessary to the job function, with or without assistance.
- Environment – Exposure to environmental tobacco smoke (ETS) while working and traversing on the gaming floor.