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Overview
The Concessions Supervisor is responsible for assisting the Concessions Manager in the effective management and running of concessions operations. The Concessions Supervisor must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of any assigned event.
This role will pay an hourly wage of $19.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
Responsibilities
- Assists Concessions Manager on duty in preparation for event.
- Performs opening and closing procedures for event.
- Responsible for overseeing a staff of Concession Stand Managers, Cashiers, and Cooks. Responsible for communicating performance concerns according to company policy and practice to Concessions Managers.
- Provides a high level of oversight and operational expertise resulting in the smooth, efficient and profitable execution of events.
- Willing to cover any open position to assure location is fully operational and company standards pertaining to speed of service and guest satisfaction are met.
- Possess a thorough working knowledge of all existing concessions locations: geographical locations, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.
- Provide direction and oversight to Concession Stand Managers, Cashiers, and Cooks.
- Ensure that all policies, procedures and practices are adhered to, including compliance related to alcohol service, food handling/sanitation guidelines, and general safety policies and procedures. Follow all federal/state/local guidelines with regarding to alcohol service. Report any compliance issues to Concessions Managers immediately.
- Must show demonstrated ability to meet the company standard for excellent attendance.
Qualifications
- High school diploma or equivalent.
- One year related experience working in a supervisor capacity and/or as a trainer preferred.
- Experience in basic food handling, sanitation, and customer service is preferred.
- Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
- Ability to speak clearly & read in the English language.
- Ability to work well in a team-oriented, fast-paced, event-driven environment.
- Possess a thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to OVG and Concessions operations.
- Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
- Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.