Job Details
Level
Entry
Job Location
Charis Bible College – Colorado – Woodland Park, CO
Position Type
Seasonal
Education Level
High School
Salary Range
$16.50 – $16.50 Hourly
Travel Percentage
25%
Job Shift
Flexible
Job Category
Customer Service
Description
Position Purpose:
Support Head Usher in creating and overseeing a high-level usher program for AWM and Charis Bible College events. Maintain a distraction-free environment in the auditorium for conference speakers that promotes a positive atmosphere for guests to receive the Gospel.
Essential Duties:
- Assist Head Usher to create usher program policies and procedures including ushering, crowd control, interacting with guests to limit distractions, etc.
- Be an on-site liaison with the Security team, Public Relations team, and Special Guest Relations team
- Participate in debriefing meetings, training meetings, and team meetings
- Identify potential risks, constraints, or failure points and communicate those to the Head Usher
- Handle potential issues that arise with calmness and efficiency
- Ensure ongoing communications throughout the conference/event with relevant departments and personnel
- Travel to all away events
- Provide support to usher team
- Support travel team in other areas such asset up, tear down, LED wall build, etc.
- Provide post-event data and reports
- Other duties as assigned
Qualifications
Knowledge, Skills, and Abilities:
- Strategic mindset and great problem-solving abilities
- Conflict management skills and ability to make quick decisions
- Able to exercise a high degree of judgment anddiplomacy
- Work with excellence,professionalism,and attention to detail
- High level of initiative and proactiveness
- Ability to anticipate and identify problems and recommendsolutions
- Work well under pressure while maintaining excellent customer service
- Strong people skills, ability to communicate effectively, and maintain flexibility
- Good hygiene and professional appearance
- Must be able to effectively operate a Windows-based computer and navigate Microsoft Office Suite
Requirements:
- Must have a personal relationship with Jesus Christ
- Must sign the Statement of Faith
- High school diploma or equivalent education is required
- Must be able to lift 50 lbs
- Be able to work long days and weekends around events and conferences
- Must be comfortable standing on your feet for long periods
- Must successfully pass all required checks
Experience:
- Ushering and team-leading experience
- Customer service experience is required
- Compensation is commensurate with experience