Position Description
The CT E-Bike Experience Coordinator’s main responsibility is to create a welcoming and smooth environment for clients for our self-guided e-bike tours.
Responsibilities
Overview
- Ensuring that our e-bikes are set up and ready to go for each client and event (you will receive training on this).
- Weekend availability is a MUST
- Maintaining the e-bike fleet; ensuring that necessary repairs are completed via local bike shop or mechanic, and that everything is in good working order at all times
- This position will require that you can work most weekends during the “season” (spring, summer, and early fall) and will be a high-paced and energetic environment.
- You will work on a tour-by-tour basis. You will deliver bikes and pick them up at the start and end of each tour, set up the bikes for customers, and help them get started on their self-guided tour
- Tour start locations include: Bridgewater, Ridgefield, Warren, and Litchfield, but all e-bike will be picked up in Washington. Car with 2+ bike rack a plus.
Create a welcoming environment
- Greet clients with a friendly and professional demeanor
- Make sure that self-guided tours run smoothly
- Embody our team values
- Self-motivated and self-accountable
- Friendly and emotionally intelligent; understands our customer service value and market
- Articulates and communicates easily
- Accepts feedback and is always looking to improve and grow
- Available throughout the season
Key Traits
- Strong attention to detail and organizational abilities
- Service-oriented. Willing to go above and beyond for our clients.
- Exceptional verbal and written communication
- Works well with a team and is able to self motivate and work independently
- Able to multi-task and problem solve under pressure in a fast paced environment
- Previous tourism experience preferred but not required
What we Guarantee You:
- Competitive pay
- Extensive training
- An opportunity to join an enthusiastic, innovative and committed team
- A leadership and mentorship experience that will help you to grow professionally
Compensation: $20/hr
Requirements
- US Work Authorization
- Tourism industry experience preferred, but not required