Writes clinical content to serve various audiences, including providers, patients and families, and consumers searching for expertise of Gillette. The role provides support to patient education creation and maintenance, provider relations outreach marketing, and web content updates.
This is a hybrid position, with 3 days onsite and 2 days from home per week. The office is located downtown St. Paul, MN.
Compensation & Benefits
The annual salary range for this opportunity is $68,827 to $103,209, with a median salary of $86,018/annually. Pay is dependent on several factors including relevant work experience and internal equity. Salary is just one component of the compensation package for employees. Gillette supports career progression and offers a competitive benefits package, including a retirement saving match, tuition and certification reimbursement, paid time off, and health and wellness benefits.
Major Challenges
- Works closely with clients to improve Gillette’s public-facing education, services and programs.
- Must be able to manage many projects simultaneously with varying deadlines, complexities and audiences.
- Must be able to translate sometimes complex, clinical information into compelling content that is appealing to broad audiences.
- Must be able to interact with patients and families who are often in challenging healthcare scenarios.
Primary Job Responsibilities
- Supports patient education needs, including project writing, editing and publishing.
- Understands and adheres to health literacy and plain language best practice, inclusive of word count, tone, flow, readability and sentence variety.
- Performs maintenance on outdated content and collaborates with subject matter experts as needed.
- Can recommend appropriate distribution channels and platforms – social media, website, blog, internal outlets, brochures, etc. – for various content.
- Participates in consumer website development, including content updates.
- Creates clinical content across site while adapting to trends related to consumer behavior.
- Collaborates on creative efforts (photography, graphic design) related to written materials.
- Understands search engine optimization best practices.
- Performs other job duties and projects as assigned
- Identifies brand-building opportunities.
- Participates in sharing marketing project successes to internal audiences.
- Actively maintains files in unified project management system for ease of internal customer experience.
- Follows AP and organizational writing style guidelines, provides backup proofreading and editing support for others in the department.
- Participates in brainstorming activities aimed at developing innovative written materials.
Qualifications
Required:
- Bachelor’s degree (journalism, public relations, English or communications preferred)
- Minimum of 3 years of communications experience including writing in a variety of media to a variety of audiences
- Writing, proofing and editing ability (appropriate tone/style, clear and concise, well organized, complete and accurate)
- Demonstrated effective execution of projects from concept to production
- Advanced computer skills and demonstrated strong ability to use a variety of publications-related software programs.
- Independent problem solving/decision making
- Experience in developing strong working relationships with a wide range of staff within an organization
- Intuitive organizational skills
Gillette requires all staff to be fully vaccinated for COVID-19 unless there is a Gillette-approved medical or religious exemption. New hires will be required to have at least one dose of the COVID-19 vaccine prior to starting employment and submit proof of 1stdose of COVID-19 vaccine prior to 1stday. Gillette also requires all employees to receive the influenza vaccine or wear an approved face mask during influenza season. The flu vaccine can be done at the time of the health clearance appointment.
Gillette Children’s is committed to recruiting and retaining a diverse team, as we know that the diverse experiences of our employees make Gillette a stronger and better organization. We are committed to creating an equitable and inclusive environment where all patients, families and staff are welcomed and valued. We believe diverse perspectives and identities foster excellence, improve patient care and are essential for Gillette to fulfill its mission. Our team members collaborate to help patients of all backgrounds and abilities reach their full potential.
Gillette Children’s is an equal opportunity employer and will not discriminate against any employee or applicant for employment because of an individual’s race, color, creed, sex, religion, national origin, age, disability, marital status, familial status, genetic information, status with regard to public assistance, sexual orientation or gender identity, military status or any other class protected by federal, state or local laws.
Gillette Children’s is a global beacon of care for patients with brain, bone and movement conditions that start in childhood. Our research, treatment and supportive technologies enable every child to lead a full life defined by their dreams, not their diagnoses.
To learn more about working at Gillette Children’s, please visithttps://www.gillettechildrens.org/careers.
Gillette Children’s participates in the U.S. Department of Homeland Security (DHS) E-Verify program which is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. If E-Verify cannot confirm that you are authorized to work, Gillette will give you written instructions and an opportunity to contact DHS or the Social Security Administration (SSA) to resolve the issue before Gillette takes any further action. Please visithttps://www.e-verify.gov/for further details regarding e-verify.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)