Job Description & Requirements
Company Description
Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!
NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact .
Job Description
We’re looking for a sales coordinator who is passionate about Universal Studios Hollywood to join our Youth Sales team. As Youth Programs Sales Coordinator, you will support the team in selling various ticket products, including Grad Bash, College, and Youth Programs. You will need to be organized, detail-oriented, and able to balance multiple priorities with a sense of urgency. You will also partner closely with Finance, Operations, Event Production, and other internal teams.
General Responsibilities:
- Support Youth team with sales initiatives, focusing primarily on Grad Bash and the College market, but also assisting with the broader Youth channel
- Partner with other Youth Sales Coordinator to balance channel priorities
- Manage Grad Bash and College email boxes, and assist with Youth Programs inbox
- Field phone calls from schools/organizations and travel planners
- Route leads to appropriate sales rep/manager
- Complete general office and administrative tasks
- Attend vendor fairs and on-campus activations
- Assist with preparations for trade shows and client site visits
- Lead site visits and familiarization tours
- Act as a point of contact for schools and organizations
- Coordinate with schools to schedule sales presentations
- Manage internal reporting logs and shared documents
- Process ticket orders and maintain accurate tracking
- Interact with clients in a professional manner, both in person and virtually
- Implement inventory management and organizational systems in storage spaces
- Consistently seek new ways to grow and support the business
- Perform other duties as assigned
Qualifications
QUALIFICATIONS
Basic Requirements:
- Team player, willing to jump in to assist teammates when needed
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Highly-developed customer service skills
- Strong organizational and time management skills
- Able to handle urgent, high-pressure situations in a way that is conducive to finding solutions
- Willingness to spend time in the field assisting with on-campus events
- Strong written and verbal communication skills
- Ability to work with others and collaborate across the organization
- Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook
Desired Characteristics:
- Bachelor’s degree, preferably in related field
- Sales experience, ideally within the K-12 or college space
- Self-motivated and able to prioritize goals and responsibilities
- High energy level and passion for the brand
- Salesforce (CRM database) and/or Galaxy (POS system) knowledge is desirable
- Ability to speak foreign languages, particularly Spanish, is a plus
- Reliable transportation to travel to schools and organizations within Southern California is desired, but not required
Additional Requirements:
- Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.
- Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
This position is eligible for company-sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary Range: $19.23 – $25.00 per hour
Additional Information
NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com .