Job Description & Requirements
Company Description
Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!
NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.
Job Description
Organize and prepare weekly schedules for Universal Studios Hollywood Team Members. Partner with other departments and colleagues to ensure all scheduling requests are complete and met.
- Create weekly department schedules utilizing the scheduling system, ensuring compliance with the union contracts and departmental procedures.
- Partner with the Finance department and managers to ensure that the appropriate budgeted hours are allocated to staff the department sufficiently.
- Adhere to, and report on, department variable labor budgets, including OT, meal penalties, variances and Team Member clocking activity.
- Manage creation of new elements in the Scheduling system, including job/venue and charge codes
- Assist management with all necessary administrative duties (including, but not limited to, database creation, answer questions regarding Team Member availability and schedule as it relates to potential discipline)
- Update and audit employee records in the Scheduling system, including availability information
- Review employee requests (Days Off/Vacation/Shift Changes) for schedule in partnership with management
- Act as a liaison between the managers/supervisors and Team Members questions such as: how to request a Leave of absence, how to resign, how to return, how to change availability, etc.
- Coordinate with other departments to utilize dual-classified Team Members in the most efficient manner possible
- Prepare reports as requested for review by Management
Qualifications
• Prior experience in scheduling large numbers of union employees.
• Prior experience in scheduling in the Timekeeper system.
• High school education required
• Must be available to work on weekends, holidays and nights as required
• Thorough knowledge of MS Excel, Word, and PowerPoint
• Must submit an attestation disclosing your COVID-19 vaccination status and, if partially or fully vaccinated, submitting your vaccination record no later than 7 days following commencement of employment.
• Must be fully vaccinated against COVID-19 at the commencement of employment or adhere to enhanced protocols in select work settings or where jurisdictionally mandated.
• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.
Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $44,720 – $45,760
Desired Characteristics
• Must be able to adapt to new technologies and business trends.
• Must have excellent written and verbal skills to effectively communicate with all levels of the organization
• Must be proficient in Microsoft programs such as Word, Excel, PowerPoint, and Access.
• Strong customer service, interpersonal and organizational skills
• Must be able to maintain confidentiality relevant to employee information in partnering with Human Resources and management staff
• Able to work well in a team environment as well as independently.
• Need to be a quick thinker with the ability to make sound decisions
• Strong interpersonal and analytical skills
• Knowledge of union contracts
• Proactive thinker/self-starter
Additional Information
NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.