Overview
We are OpenSquare. We believe that people with a purpose need a place to be their best. From Seattle area skyscrapers to the Pacific Northwest’s premier Universities and medical facilities, we design insightful spaces with the latest technology providing our clients an environment that embodies their image and encourages success. Our drive to support our clients has helped us expand our footprint and now it’s time to expand our team.
One Workplace is committed to the development of empathetic leaders, diversification of talent and increased representation at every level of our business. We believe in cultivating a culture of inclusion and are dedicated to building and retaining teams through removing unnecessary barriers to employment and providing opportunities for career growth. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.
Compensation range: $26.75- $30.00/hour
OWP Benefits:
- 15 days of PTO
- 9 Paid holidays
- Medical/Dental/Vision Insurance
- Profit Sharing
- 401k + Employer Match
- Wellness App with reimbursement of up to $500/year
Position Summary
Overview/Position Summary
Conducts activity related to collecting the company’s outstanding Accounts Receivable. Performs analysis to assess creditworthiness of existing or prospective clients. Provides customer service and develops relationships with internal/external customers and others. Negotiates customer disputes to resolution and documents root cause.
Responsibilities:
- Perform regular analysis on all outstanding accounts receivable in assigned account portfolio to ensure timely payment.
- Perform email and/or telephone communication with internal and external customers regarding unpaid invoices.
- Interpret all complex terms for collection process and affiliate agreement terms and maintain relationships with all internal and external customers.
- Manage large amount of data and ensure compliance to all contracts.
- Assists in preparation of collection reports on a scheduled basis to evaluate process and measure efficiency of assigned portfolios.
- Coordinate with internal teams to resolve all collection issues
- Manage short payment issues and reconcile unapplied cash amounts.
- Perform some electronic invoice delivery using various third party systems specified by customers.
- Use available business credit information and other tools to assess the credit risk and viability of a potential or existing client.
- Establish and review credit limits for new and existing clients
- Perform other administrative tasks as required by the assigned account portfolio.
- Maintain accurate creditfiles and collection
- Assist or lead specific projects/initiatives as assigned by manager
Qualifications:
Education/Experience
BA in Business Administration or Accounting with 2 years’ experience or a minimum of 5 years’ experience in a fast paced, high volume accounts receivable department or various related business environment (Payables, Receivables, General Accounting, Treasury, Order Management, Billing).
Knowledge/Skills/Abilities
- Understanding of basic accounting principles is required.
- Ability to work independently and prioritize tasks is essential.
- Strong understanding of basic business concepts in the Order to Cash cycle: a set of business processes that involve receiving and fulfilling customer requests for goods or services.
- Exceptional customer service skills with ability to confidently explain complex documents and reconciliations
- Excellent written and verbal communication skills
- Above average knowledge of Microsoft Office business tools Outlook, Excel, PowerPoint, etc.
- Complex reading and writing, basic math skills