Come be a part of our mission and make a meaningful and positive impact with the industry leading provider of language services for the Deaf and heard-of-hearing!
Benefits
- Paid Vacation Time and Paid Sick Time and Paid Holidays
- 401k 6% match with immediate vesting
- Nationwide Medical Insurance plans and coverage (Medical, Dental/Orthodontia, Vision)
- TeleDoc
- HSA company match
- 3 Medical plan options including a Low Deductible PPO Medical Plan Offering
- Employee Assistance Program
- Engaged Employee Resource Groups
- Outstanding Learning and Career Development Opportunities
Pay Range: Actual pay may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for incentive compensation.
Essential Duties and Responsibilities
• Work with stakeholders to understand their business needs and design solutions that meet those needs, including:
• Identifying and prioritizing customer requirements
• Developing solution roadmaps and timelines
• Designing and documenting solution architectures
• Lead the architecture and design of D365 CE solutions, including integrations with other systems, such as:
• ERP systems
• e-commerce systems
• Marketing automation systems
• Work with developers and other technical team members to implement solutions, including:
• Providing technical guidance and support
• Reviewing code and designs
• Testing and deploying solutions
• Provide technical support and guidance to customers and internal teams on all aspects of D365 CE, including:
• Configuration and customization
• Troubleshooting and issue resolution
• Best practices and recommendations
• Stay up-to-date on the latest D365 CE features and technologies, and identify opportunities to improve solutions for customers
• In addition to the responsibilities listed above, a Dynamics 365 CE Solution Architect may also be involved in the following:
• Conducting business process analysis and gap analysis to identify opportunities for improvement
• Developing and implementing change management plans
• Managing and supporting D365 CE environments
• Working with other teams, such as sales, marketing, and customer service, to ensure that the D365 CE solution is meeting the needs of the entire organization
• Other duties as assigned.
Supervisory Responsibility
This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.
Travel Requirements
Travel Requirements: Less than 25%
Education
Minimum/PreferredEducationDescription
Minimum4 Year / Bachelors DegreeIn Computer Science, Information Technology, or a related field
Experience
Minimum Years of ExperienceDescription
3Years experience as a D365 CE Solution Architect
Knowledge, Skills, and Abilities
• Strong understanding of the D365 CE platform, including Sales, Marketing, Service, and Customer Insights
• Experience with system integration and data migration
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Preferred items:
• Experience with Microsoft Power Platform and other cloud-based technologies
• Experience with agile development methodologies
• Experience with DevOps practices
Working Conditions and Physical Requirements
• Ability to sit and/or stand at a desk and work with a computer for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components.
• Regular and predictable attendance required.
Company Summary
Our Mission…Harnessing the power of language, we connect diverse people and enrich the human experience.
Our Vision…To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.
As one of the world’s leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services.
Sorenson’s impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities. As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees.
Equal Employment Opportunity:
Sorenson Communications is an Equal Opportunity, Affirmative Action Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)