Cultural Inclusion & Outreach Assistant

Salary: $18.41 – $20.74 Hourly

Location : Administration Office – Beaverton, OR

Job Type: Part-time

Job Number: 23-00069

Department: COMMUNICATIONS

Opening Date: 07/17/2023

Closing Date: 8/11/2023 5:00 PM Pacific

Description

Cultural Inclusion & Outreach Assistant (part-time)
The cultural inclusion & outreach assistant supports the district’s efforts in serving culturally diverse populations and underrepresented communities. The assistant is responsible for the implementation of assigned projects and activities that support the district’s diversity, equity, inclusion, and access efforts. Incumbents in this job classification work independently, within established guidelines to implement day-to-day activities and tasks. This role supports the equity & inclusion manager and the Financial Aid, Cultural Inclusion, and Volunteer Programs.

**Spanish language proficiency required for this position**

Essential Job Functions
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Provide administrative and technical support to financial aid, cultural inclusion, and volunteer programs and complete projects as needed.
• Represent the department and THPRD, including front line communication with the public during events, presentations, and other community engagement opportunities.
• Prepare materials and supplies required for outreach events and community engagement efforts and assist with set-up and take down.
• Prepare and/or proofread a variety of forms, letters, flyers, promotional materials, etc. rough draft, or detailed instruction.
• Research and collect data for special projects.
• Respond to inquiries and provide general information.
• Lead volunteers at a variety of one-day events, including special events and cultural events.
• Attend staff meetings.
• Other duties as assigned.

Qualifications

All Tualatin Hills Recreation & Park District employees have the responsibility to:

• Foster a culture of trust and respect.
• Actively promote, model, and support diversity, equity, inclusion, and access in the workplace.
• Build and maintain positive working relationships and contribute to a positive team atmosphere.
• Engage in continuous improvement. Incorporate principles of environmental and financial sustainability to ensure the provision of efficient, safe, and cost-effective services.
• Practice safe work habits and contribute to the safety of self, coworkers, and the public.
• Provide excellent customer service by engaging with, representing THPRD to, and assisting program participants, the public, partner and other external agencies, and District staff in a professional and courteous manner.

Knowledge of:

• Administrative practices and procedures.
• Methods involved in event and community engagement planning and organizing.
• Verbal communication and customer service practices.
• Techniques for providing a high level of customer service.
• Applicable software and computer operations in a network environment.
• Business English, spelling, punctuation, written communication, and record-keeping.

Ability to:

• Communicate courteously and cooperatively with other staff and the public on the telephone or in-person.
• Effectively use computer systems, software, and modern business equipment to perform a variety of work tasks.
• Correctly interpret and apply the policies and procedures of the function to which assigned.
• Perform general clerical work including maintenance of appropriate records and compiling information compiling information and data for reports under supervision.
• Maintain confidentiality regarding confidential information and data.
• Work in a group or individually, with minimal supervision.
• Speak, read, and write in Spanish.

Working Conditions & Physical Demands:

Duties are primarily performed in an office environment while sitting at a desk, working at a computer terminal, and outdoors in varying weather conditions during the implementation of special events. Duties also include leading, addressing, and directing groups of various sizes at outdoor events. The flow of work and character of duties involve normal mental and visual attention much or all of the time. Frequent focus on a computer screen. Manual dexterity and coordination may be required, making up more than 50% of the work period. Daily precise control of fingers and hand movements while operating computer keyboard, telephone, and standard office equipment. Incumbent is typically exposed to office noises and interruptions, such as printers, telephones, visitors, etc. Occasional dealing with distraught or difficult individuals. Physical exertion may be to lift files and event supplies weighing less than 25 pounds. Requires crouching, bending, kneeling, and reaching to perform duties. Occasional driving on public roadways will be required.

*Positions in this classification assume a schedule of flexible working hours, including weekends and evenings.* Part-time employees may work less than 1,560 hours per year.

Education and Experience

Any equivalent combination of education, experience, and training that would likely provide the applicant with the required knowledge, skills and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Equivalent to the completion of the twelfth grade and two (2) years of experience, training and/or course work in administration, community engagement, communication, diversity & inclusion, racial justice, or relevant experience including lived experiences.

Licenses and Certifications:

• Valid Oregon Driver License with good driving record required
• Must be age 18 or older.
• Bilingual language skills in English and Spanish are required.

THPRD is committed to the full inclusion of all qualified individuals. As part of this commitment, THPRD will ensure that people experiencing disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at humanresources@thprd.org.

Please follow THPRD on LinkedIn, Facebook, and Instagram to learn more about our organization.

What We Offer You – Why You belong at THPRD

At THPRD, our employees are our greatest asset. We aspire to bring people together by being a welcoming and inclusive park & recreation district for our community. This is more than just our purpose, it’s our passion. If you see yourself in our values, we want to hear from you.

• THPRD offers opportunities to participate in Employee Resource Groups, including an employee-led Affinity Group, a Transformation & Allyship Group, or the district’s Welcoming & Inclusive Committee. These groups each support equity and justice-based work within the district. Participation is included as regular paid time for part-time or full-time employees. To learn more, visit THPRD’s Employee Resource Group webpage.
• Employee Wellness Program (EWP), allowing free drop-in access to all THPRD recreation facilities for you and your household
• Bilingual employees who utilize their language skills in the workplace can earn an additional 3% pay incentive
• Employees and their household can register for camps and classes during in-district registration and receive a 20% discount
• The ability to earn and utilize up to forty (40) hours of paid sick leave per year
• Family Medical Leave eligibility for qualified family and medical related reasons
• Access to the Employee Assistance Program (EAP) which provides up to six (6) free counseling sessions
• Available savings for retirement through a 457(b)-deferred compensation plan by contributing pre-tax dollars from your paycheck
• An opportunity to make a difference within your community through public service
• THPRD is a qualifying employer for the Public Service Loan Forgiveness (PSLF) program. For eligibility requirements and information, please visit the PSLF website
• Seasonal discounts to community partners such as Nike, Adidas, and Columbia Sportswear
• Employee appreciation events
• A variety of opportunities within local government that support your professional development and evolving interests!

01

Are you bilingual in Spanish?

• Yes
• No

02

Do you possess a valid driver’s license and acceptable driving record? If you have any questions about our driver acceptability matrix, please email humanresources@thprd.com.

• Yes
• No

03

Briefly tell us about your availability. Please include days or times you are not available to work.

04

In 200 words or less, please describe your experience providing internal and external customer service. Specifically, we want to hear about your experience creating a welcoming and inclusive work environment and any problem-solving strategies you have used in the past when handling difficult situations. If you do not have experience in a customer service role, please tell us what unique experiences you would bring to the THPRD team.

Required Question