The basics | What is TransAm Trucking?
TransAm Trucking is one of the largest temperature-controlled trucking companies in the Midwest. Through consistent, controlled growth, investment in technology, and a focus on the environment, our management team explores every opportunity to make TransAm the leading transportation company to work for and do business with.
Our mission is to further the noble purpose of truck driving. We strive to deliver the best driver, employee, and customer experience through our core values of empowerment, innovation, and consistency. By listening to our drivers, employees, and customers, we endeavor to create a better trucking company.
The Planning department is responsible for securing adequate capacity for booked freight using company assets, and then planning the transportation of loads from shipper to destination. The ultimate goal of the Customer Account Administrator is to provide excellent service to our customers via email and phone, along with assisting in data management.
The role | A Customer Account Administrator is responsible for…
- Providing excellent service to our customers, primarily via email and online portals.
- Professionally responding to customer inquiries and status requests.
- Scheduling pick-up and delivery appointments for loads.
- Coordinating with the Accounting department to resolve any billing issues.
The requirements | This will be a perfect fit for you if…
- You have a customer service background. No industry-specific experience required.
- You have excellent customer relations and communication skills.
- You have proficient computer skills with the ability to learn new systems.
- You are detail-oriented and able to work in fast-paced setting.
The details | What are the hours, pay, and location?
- This is a full-time position working Monday-Friday 6:00am-3:00pm.
- Pay starts at $16.00- 17.00 per hour.
- TransAm is based in Olathe, KS, the fourth-largest city in the Kansas City metropolitan area. Olathe is in the center of a national transportation network and has become one of the Midwest’s dominant business, economic, and cultural centers.
The perks | What’s in it for you?
- A casual, smoke-free work environment with a collaborative atmosphere
- Health, dental, life, and disability insurance coverages
- 401(k) plan with company match
- 88 hours of paid time off after 90 days
- Discounted gym memberships, mobile phone services, tires
The next step | Does this sound like a match for you?
Apply now by submitting your resume or visit www.transamtruck.com/careers to complete an online application. A member of our recruiting team will review your resume and reach out to schedule a phone screen if your qualifications match our requirements.
TransAm is committed to the principles of equal employment opportunity and nondiscrimination.