Customer Planning & Engagement Manager

Relocation Assistance Offered Within Country
# 152600 – Kansas City, Kansas, United States

This position is responsible to drive the Customer Engagement function and Demand Planning Practices/Performance for Hill’s globally, working directly with the Countries and Divisions implementing tools, processes and practices to support business growth and service while balancing the optimal inventory to support the business.

You will:

  • Drive good connection between countries customer/demand planning teams with SD&S Teams to drive synchronization of the demand and supply for growth and best service with appropriate inventory
  • Work with divisions/countries to develop capabilities of the teams on the ground including onboard processes for demand planning and customer engagement
  • Define, prioritize & lead all aspects of the of projects related to Demand Planning and customer engagement
  • Drive the business simplification & segmentation strategies for Hill’s Globally
  • Work with the Systems and Analytic teams to drive improvements in the tools for planning in the countries
  • Connect with Global teams to align standard methodologies, tools and subject areas related to customer planning
  • Support the mid-year and budget review process
  • Run supply crisis leading prioritization definition with SD&S teams
  • Drive planning field for SKU launches, discontinuations & transitions
  • Define mid & long term strategy for the planning process and customer engagement processes
  • Lead Community of Practice for Customer Planning Team among the Hill’s Division

Required Qualifications:

  • Bachelor’s degree in Business administratoin, Supply Chain or any related field
  • At least 7 years of experience in Customer Engagement, CPFR (Collaborative Planning, Forecasting and Replenishment) or Demand Planning
  • Business sense

Preferred Qualifications:

  • Project management experience
  • Experience in CPG companies
  • Experience in e-commerce

Salary Range $112,000 – $164,850 USD

Pay is based on several non discriminatory factors including but not limited to experience, education, skills and office location. In addition to your salary, Colgate-Palmolive offers a performance based bonus and competitive benefits package.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Hill’s Pet Nutrition? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Work that matters, fueled by passion for pets! At Hill’s we have a purpose. Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills’ mission is to help enrich and lengthen the special relationships between people and their pets.

HILL’S® Prescription Diet® therapeutic pet foods, HILL’S® Science Diet® and HILL’S® Ideal Balance™ wellness pet foods are sold worldwide. Hill’s is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries. To learn more about Hill’s and Colgate, please visit http://www.hillspet.com and http://www.colgatepalmolive.com, or find us on LinkedIn, Facebook, Twitter and YouTube.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject “Accommodation Request” should you require accommodation.

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