Customer Service Rep. 8530 #10771

Job #: 10771

Job Category: Business Office

Job Type: Full Time

Shift Type: Days

Facility:

Department: Patient Accounting

Pay Range: $18.49/hr. – $24.84/hr.

Open Date: 05.18.23

Close Date:

Qualifications:

  • High School graduate or equivalent with a background in the clerical field preferred
  • Must have ability to perform bookkeeping and accounting functions such as posting account information and verifying accuracy of accounts
  • Ability to use ten key calculator
  • Must be able to operate business office computer
  • Must have the ability to plan, implement and complete a full cycle of activities
  • Must be able to organize work and schedule time allotted to achieve maximum productivity
  • Must be able to converse informatively and tactfully with patients and maintain a friendly and helpful manner when dealing with the public
  • Must be able to work harmoniously with a variety of people in stressful situations
  • Must be able to willingly accept added tasks and responsibilities
  • Must be flexible and willing to accept changes in work assignments

Job Details:
Start Date:

Open Until Filled.

Qualifications:

  • High School graduate or equivalent with a background in the clerical field preferred
  • Must have ability to perform bookkeeping and accounting functions such as posting account information and verifying accuracy of accounts
  • Ability to use ten key calculator
  • Must be able to operate business office computer
  • Must have the ability to plan, implement and complete a full cycle of activities
  • Must be able to organize work and schedule time allotted to achieve maximum productivity
  • Must be able to converse informatively and tactfully with patients and maintain a friendly and helpful manner when dealing with the public
  • Must be able to work harmoniously with a variety of people in stressful situations
  • Must be able to willingly accept added tasks and responsibilities
  • Must be flexible and willing to accept changes in work assignments

Duties &
Responsibilities:

Job Summary

The Customer Service Representative is responsible for assisting patients or their representatives at the counter or on the telephone in obtaining information concerning their accounts.

Duties

  • Research and corrects accounts when errors are found
  • Obtains records and researches/utilizes all information received that will expedite payment of account
  • Assists in upfront collection efforts when necessary
  • Prepare refunds
  • Assists in personnel training
  • Performs other duties as assigned

Other Info:

Lifting Requirements: Sedentary-generally not lifting not more then 10 lbs maximum and occasionally lifting and/or carrying such articles as ledgers, files and small items

Job Posted:

05/18/2023

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