Company Description
A well established and growing company based in healthcare financial services. National organization with fantastic benefits and work/life balance.
Job Description
As a marketing intern you will be assisting the Director of Marketing and the CEO of a series of healthcare related companies and startups. Responsibilities include and may vary: handling inbound and outbound calls, sending and/or creating emails, responsible for incoming and outgoing mail, online research, supporting the creativity of the department. You may take part in telephone and video calls with clients this department serves.
This full-time and paid internship offering $14/hr will develop new and build upon existing skills with the possibility of full time employment.
Qualifications
Preferred 2 years’ experience in an office environment
Experienced and comfortable with making calls and taking calls supporting client initiatives.
Preferred 2-4 years of college.
Strong verbal and written communication skills as this role is supporting our marketing initiatives.
Must have comfort working with on-line software and be quick to learn new tools.
Ability to work in a fast-paced environment while remaining calm and professional
Must be able to multi-task and balance numerous priorities
Strong customer service orientation
Excellent organizational skills and must be detailed oriented
Proficiency in Microsoft Office specifically Excel, Outlook and Word
Strong computer and typing skills
Positive, friendly, approachable disposition
Must have the ability to work independently with effective time management skills
Additional Information
POSITION DESCRIPTION (ESSENTIAL FUNCTIONS)
- Writing blogs and email newsletters
- Supporting customers via phone, email, and live chat
- Creating content for social media Manage our customer database (CRM)
- Quality assurance & deadline tracking Analytics and reporting
- Contributes to team effort by accomplishing related results as needed.
- Review records for completeness, accuracy, and compliance with regulations
- Other tasks as deemed necessary
PHYSICAL REQUIREMENTS
- MUST be able to verbally speak without accommodations – face to face, through landline, through PC phone and/or other means required to perform job duties.
- MUST be able to view computer screens for the duration of your work shift.
- Continuous sitting throughout the work shift – we offer stand / sit desks in our office
- Repetitive movements of hands, fingers and arms for typing and/or writing during work shift
- Must be able to work standard office equipment: computers, fax machines, copiers, printers, telephones, etc.
- Frequent bends, kneels and crouches
- Must be able to read small print
- Stooping and bending to files, supplies, mobility to complete tasks
- Frequently lifts, carries or otherwise move and position objects weighing 10-20lbs
- Ability to reach with hands and arms
- Must be able to handle stress
- Work requires hand dexterity for office machine operation
PERFORMANCE MANDATES
- Client communication returned within 24 hours
- Internal organizational communication returned within 2 hours
- Attendance and participation in area, client and organizational meetings
- Timely completion of all required and staff development elective education courses
- The constant ability to remain professional and respectful in all internal and external communication
- Other position related duties as identified by leadership