Solutions driven success.
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.
Expected pay range: $22.61 to $26.01 per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set.
- Monday-Friday, 5:00PM-10:00PM
As the Customer Service Representative, you will focus on National Account statement billing and provide professional customer service and collaborate with shop and service center personnel to resolve issues. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.
- Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week
What you’ll do on a typical day:
- Communicate and coordinate with terminal and shop locations about commercial invoicing
- Available for phone calls and/or video call during set work hours
- Recognize and resolve documentation errors
- Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
- Review billing statements for accurary and process for payment
- Resolve invoice matching issues within the AP system
What you need to succeed at XPO:
At a minimum, you’ll need:
- 2 years of customer service experience
- Strong computer, typing and 10-key skills
- Experience with Microsoft Office
- Availability to work a variety of shifts, including days, evenings, nights and weekends
It’d be great if you also have:
- Transportation experience
- Excellent verbal and written communication skills
This job requires the ability to:
- Walk and/or stand for extended periods of time in a climate-controlled office environment
Be part of something big.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO’s candidate privacy statement here.