Responsibilities
We are hiring a Windows Desktop Administrator in Bellevue, Nebraska.
This role requires flexibility to support issues or planned activities both during core business hours as well as after-hours and weekends as needed. Windows Desktop Services facilitates timely and efficient desktop service for nearly 10,000 combined PC, laptop and virtual sessions spanning across three networks, stand alone, and other use PCs in multiple locations to include outside of USSTRATCOM. This team is responsible for providing Level 2 & 3 problem resolution for all desktop and software components on the LAN with the exception of Break/Fix hardware actions. This role also is working towards engineering in operations for new softwares and systems in the facilities. Building new and system upgrades from the fround up.
Desktop administrators should exhibit excellent follow-through, customer service skills, task management, work ethic, and be able to work independently and collaboratively within a team. Administrators must also demonstrate time management skills to facilitate timely resolution of customer service requests.
Candidate must be able to perform the following tasks:
• Maintain system performance by performing system monitoring and analysis, performance tuning, troubleshooting system hardware, software, virtual system sessions, security tools, and operating system issues
• Build, update, maintain Blade PC platform.
• Create and maintain procedural documentation and train junior staff as necessary
• Support high-level, (NAOC/ABNCP/Exec Comms) computing requirements.
• Install and troubleshoot printers/print queues, scanners and Multi-Function Devices.
• Provide 24X7, and remote location support as needed
• Work ticket queues and document resolutions completely and accurately
• Adhere to enterprise architecture by following best practices
• Utilize both Active Directory and Active Roles Services to monitor and control, users, devices, permissions.
• Perform Enterprise VDI management, VMWare Horizon View, VMWare vSpherre Web Client.
• Distribute software to PCs utilizing SCCM, virtual sessions connection, or by desktop visit to hand load.
• Analyze alerts from various monitoring tools and take appropriate actions during troubleshooting.
Qualifications
Requirements:
- US Citizen
- DOD TS/SCI clearance ability to obtain
- BS 2-4 Years, MS 0-2 or HS 8-10
Benefits:
At Peraton, our benefits are designed to help keep you at your best, beyond the work you do with us daily. We are fully committed to the growth of our employees. From fully comprehensive medical plans, to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.
Peraton Overview
Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can’t be done, solving the most daunting challenges facing our customers.
Range for Posting
Salary Minimum: $40,000
Salary Mid: $80,000
Salary Maximum: $100,000
The estimate displayed represents the typical salary range for this position, and is just one component of Peraton’s total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Peraton provides a variety of benefits to employees.
An Equal Opportunity Employer including Disability/Veteran.