We are musicians, athletes, coaches and teachers who truly believe in our mission to help people achieve their best. Our software platforms connect performers, instructors and creators enabling them to publish, teach and train using the principles of deliberate practice.
You may know us as TrainingPeaks, MakeMusic, TrainHeroic and Alfred Music. All these brands are under the Peaksware umbrella. TrainingPeaks develops software for coaches and athletes to track, analyze and plan endurance training. TrainHeroic develops software solutions for the strength and conditioning needs of coaches and athletes. MakeMusic develops software to transform how music is composed, taught, learned and performed. Alfred Music creates and publishes educational music to help teachers, students, professionals and hobbyists experience the joy of making music.
We would love to have you join our ever-growing team! All applicants will receive equal consideration for employment regardless of gender, race, national origin, age, sexual orientation, gender identity, physical disability, religion, or length of time spent unemployed.
General Summary
As a Data Analyst, you will be required to think strategically and deeply understand our financial, customer, and product engagement data in order to lead ad hoc exploratory investigations into our data, design and maintain parameterized reports, and help guide stakeholders across the organization to ask the right questions and make the best decisions for the business.
You are a continuous learner with a hunger for knowledge. You approach challenges as opportunities to improve. You value team members’ input from all levels and you actively seek ways to support your colleagues.
You will sit directly with the Data Analytics & Insights Team, work in close collaboration with Music Brands leadership team, Product team, and Customer Team and report to Manager, Data Analytics & Insights.
Core Functions
- Manage scorecards, dashboards and ad hoc reports for both SaaS and traditional products.
- Work with various individuals and/or teams across the organization to perform exploratory investigations into our data.
- Answer questions and make recommendations on data ranging from financial/SaaS metrics to customer demographics, product engagement, marketing/sales/CS efficiencies and more from stakeholders across the business.
- Work with various stakeholders to define new data points and measures of success as new business questions arise.
- Perform other duties as assigned.
The work characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
- 2+ years of experience as a Data Analyst or similar role.
- Background in statistics, data analytics, data science or computer engineering.
- Proficient at working in and leveraging analytical data warehouses (i.e SQL, dimensional data modeling, ETL processes, etc.).
- Strong analytical thinking and problem-solving skills with a high attention to detail.
- Ability to create clear visualization and present complex data to a wide range of audiences.
- Strong verbal and written communications skills.
- Ability to distill problem definitions and constraints from informal business requirements.
- Ability to deal with ambiguity and competing objectives.
Degrees are not required and we value all forms of continued education including traditional four-year degrees, post-graduate degrees, associate degrees, bootcamps, online training, professional certifications, self-teaching, and more.
Desired Qualifications
- Experience with our products.
- Experience with SaaS business metrics.
- Experience with modern BI analytics tools (Sigma, Tableau, Looker).
- Experience with event tracking and analytics tools and working with the inputs and outputs of a CDP (Segment, MixPanel, Insider etc.)
- Experience working with a wide range of transformation models via dbt or comparable tools.
- Experience with Python and Python libraries for analytics (Pandas, NumPy, sklearn, etc.)
Don’t meet every single requirement? Don’t worry. We still want to hear from you and encourage you to apply.
Benefits
Compensation
Peaksware/MakeMusic is committed to fair and equitable compensation practices. The salary range for this role is $66,691 – $111,151. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, and certifications.
This role is eligible for variable compensation including bonus.
Benefits and Perks
Health
- 100% company-paid Medical for employees with buy-up options
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Dependent Care Flexible Spending Account
- Paid Parental Leave
- Teladoc
- Employee Assistance Program (EAP)
- Additional coverage options such as accident and critical illness insurance and hospital indemnity
Disability and Life
- Company-paid Short Term Disability
- Company-paid Long Term Disability
- Company-paid Basic Life Insurance and AD&D
- Employee-paid Supplemental Life Insurance for Employee, Spouse, and/or Child
Additional
- 401(K)
- 401(K) Matching
- Pet Insurance
- 9 paid holidays annually and unlimited Flexible Time Off (FTO)
- Free TrainingPeaks, TrainHeroic, MakeMusic accounts, and Alfred Music product
- Access to the Performance and Recovery Center (PARC), our on-site fitness facility
- Employee only access to on-site locker rooms and showers
- Employee only access to secure, indoor bike storage
- Access to our onsite Music Studio
- An assortment of “grab’n go” fruit and snacks as well as on tap cold brew, kombucha, and beer.
- Beautiful onsite cafe that includes indoor and outdoor seating and lounge areas.
- Access to e-bikes available exclusively to Peaksware employees
- Significant investment in resources for employee growth and development
- Corporate discounts on select gym memberships and top brand gear
- Flexible work schedule in a culture of trust
Please contact careers@peaksware.com if you require a reasonable accommodation to review our website or to apply online.
Work Environment
This job operates in a professional office environment that is well-lighted, heated, and/or air-conditioned with adequate ventilation and a noise level that is usually moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.
All employees must comply with all safety policies, practices and procedures. Report all unsafe activities to your manager and/or Human Resources.
Physical Demands
While performing the duties of this job, the employee is regularly required to sit and move about the facility; use hands to handle, or feel; talk by expressing ideas by means of the spoken word; and hear by perceiving the nature of sounds. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
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