Description
TDSI (Sister company of ResourceOne) currently seeking a Data Entry Clerk to their Team. They are a driving force of the company to many of our customers and non-customers alike. We view this role as one of the single most important positions. Individuals on this team help customers meet their goals by handling routine task and giving a warm welcome to everyone who calls in for assistance.
Schedule: Mon to Fri, 7:30-4:00 (Overtime as needed and an occasional Saturday if mail is heavy)
Pay: $14/HR
Job Duties Requirements:
- Enter Enrollment data via key from record / key from Image
- Review and enter data updates in the systems
- Review discrepancies in data received
- Advise supervisor of issues related to data
- Processes enrollment related transactions from various data sources.
- Researches and resolves data capture issues received from various sources.
- Maintains data within various tracking tools related to outcome of research of various issues.
- Adhere to productivity, quality and compliance expectations.
- Identifies issue trends and opportunities for improvement.
- Other duties as assigned
Desired Skills and Abilities:
- Excellent computer proficiency (MS Office – Word, Excel and Outlook)
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
- Previous experience in data entry or other related fields
- Previous healthcare experience preferred
- Excellent typing skills
- Strong organizational skills
- Deadline and detail-oriented
- Able to sit, turn, grip for long periods of time
- Ability to work as part of a team
- Ability to work in a fast-paced environment with changing priorities
- Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
Experience and Education:
- 1 -2 years of Customer Service/Data Entry or Clerical experience preferred
- High School diploma or equivalent preferred