Data Entry Coordinator

Overview

Our Commitment to Equity
The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.

Job Summary

YGS seeks a detailed-oriented, individual contributor as its next Data Entry Coordinator, Operations Systems. This position will support complex data entry as it relates to child care, programs and membership. The Data Entry Coordinator will have a keen eye for details while preforming regular audits to ensure the organization’s program catalog is up to date and accurate and the Y’s point of sale system accurately displays program offerings to members and participants. This position is part of a dynamic, fast-paced team.

What you’ll get from working at The Y

• Membership to the YMCA of Greater Seattle for you and your household
• Medical, Dental, Vision, and Life insurance
• Retirement with generous employer contributions
• Free access to mental health resources
• Rapidly-accruing paid time off (PTO) available immediately upon hire
• Discounts on qualifying YMCA of Greater Seattle childcare and day camp programs

Some benefits only available to full-time staff

Hiring Range: $18.69 – $21/hour

Responsibilities

1. Completes complex YMCA program-related data entry into the membership and program registration software (ACTIVE Net).
2. Provides excellent customer service and facilitates the resolution of staff system issues and questions that frequently require analysis of situations and program offerings to determine cause of error, the best course of action/resolution, and use of resources.
3. Performs regular auditing to ensure completeness and accuracy of membership and program offerings and catalog.
4. Identifies and corrects errors. Informs related teams about errors encountered and may provide training on how to prevent errors in the future.
5. Under the direction of the System Administrator, performs necessary system updates (ACTIVE Net) including membership configurations, program/activity builds, fee set-up, facility rentals, child care registrations, etc.
6. Assists staff and members with general YMCA inquiries, including facility, membership and program information. Provides support with membership, program and processes and procedures. Maintains current knowledge of operational procedures.
7. Other duties as assigned.

If you’re the right candidate for this position, you are a dynamic and organized individual with a keen eye for detail who will help support, maintain, and ensure the integrity of our systems and processes. You pride yourself in your customer service skills and like working with people. You enjoy being part of a team that cares about one another as people and enjoy working together.

Work Environment

This is a remote full-time position. Expected hours of work include Monday-Friday 9am-5:30pm. Times may vary depending on business needs. Occasional weekend work, and in person work, training, and events may be required. Candidates located in Washington and King Co. are preferred.

Qualifications

• High school diploma or equivalent.
• One or more years of experience in an administrative support/data entry position.
• Excellent typing skills, accuracy, and speed
• Strong computer skills and experience working with word processing, spreadsheet and database software.
• Impeccable organizational skills, excellent attention to detail, and the ability to identify errors with accuracy and efficiency.
• Solid time management skills and the ability to prioritize tasks.
• Strong customer service skills, responding to multiple questions via phone, email and in person.
• Strong communication skills, both written and verbal, and the desire and ability to collaborate with staff members.

Preferred Qualifications:

• Associate’s degree.
• Knowledge of and previous experience with diverse populations (language, culture, race, physical ability, sexual orientation, etc.).
• Ability to speak any language in addition to English.

Other combinations of applicable education, training, and experience which provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered.

EFFECT ON END RESULTS

Ensures members and donors are receiving excellent customer service and that the organization’s fundraising and membership/program databases are up-to-date and accurate.

You’ll be a great fit for the Seattle Y if you

• Thrive on working in a collaborative environment.
• Are very adaptable.
• Have high ownership and strong work ethic.
• Are a great problem solver who can think on your feet.
• Truly enjoy being of service to people.
• Like being part of a team that cares about one another as people and enjoy working together.
• Want to know that the work you do contributes to building a better, stronger community for all.

LEADERSHIP COMPETENCIES:
Cause Driven Leader Level: Leader
ValuesStrengthens the Y’s culture by demonstrating the values of the Y – honesty, caring, respect, and responsibility – in every aspect of work.
InclusionModels cultural competence and supports diversity, effectively working with people of different backgrounds, abilities, opinions, and perceptions.
Develop Self and OthersDemonstrates teamwork and personal accountability, seeking and providing feedback, coaching, and resources for development.
Quality ResultsTakes the initiative and holds self and others accountable to meet or exceed quantitative and qualitative goals relating to people (employees and members), philanthropy, finance and volunteerism.
Change CapacityFacilitates change, seeks opportunities in the change process, models adaptability, and leads transition in support of the Y’s mission.
Inspire OthersPromotes creativity, generates excitement, and rewards risk taking, while consistently demonstrating a high level of emotional maturity, maintaining a positive attitude and building strong relationships.

Our Mission

Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.

YMCA of Greater Seattle’s Core Values

• Respect
• Responsibility
• Honesty
• Caring
• Passion for Excellence

YGS is an equal opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law.

All job offers are contingent on the results of a background check. We participate in the Federal E-Verify system.