Agency : Department of Innovation and Technology
Posting Date: 8/30/2023
Closing Date/Time: 09/13/2023
Salary: $5,181.00 – $7,664.00/month CBA Applies (Anticipated starting salary for non-state is $5,181.00/month.
Job Type: Salaried Full Time
County: Cook
Number of Vacancies: 1
Plan/BU: RC062
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 30569
Are you looking for a rewarding career in a workplace that values their workers? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as a Night Shift Supervisor in the Department of Employment Security’s Support Services section. In this role you will be responsible for overseeing data processing operations and supervising a team of data processing specialists. In addition, you will confer and work collaboratively with other sections and staff to ensure completion of the section’s work assignments.
As a State of Illinois employee, you receive a comprehensive benefits package including:
- Comptetive Group Insurance benefits including health, life, dental and vision pland
- Flexible work schedules (when available and dependent upon position)
- 10 -25 days of paid vacation time annually (10 days for first year of state employment)
- 12 days of paid sick time annually which carryover year to year
- 3 paid personal business days per year
- 13-14 paid holidays per year dependent on election years
- 10 weeks of paid maternity/paternity leave
- Pension plan through the State Employees Retirement System
- Deferred Compensation Program – voluntary supplemental retirement plan
- Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
- Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
Apply today to join the DoIT team!
Job Responsibilities
30% Under direction, serves as the Night Shift Supervisor for Support Services Team A for the Department of Innovation & Technology (DoIT) supporting the Illinois Department of Employment Security (IDES):
- Supervises data processing staff responsible for completing batch transaction processing schedules which update mainframe databases, producing correspondence and creating management/statistical reports for the Benefits, Revenue and Administrative systems
- Develops and monitors processing schedules to ensure timely and accurate batch transaction processing
- Oversees night shift processing, production control and computer operations through the operation of remote stations and all peripheral hardware
- Monitors system performance to maintain maximum performance of all mainframe and personal computer (PC) based equipment
20% Controls, processes, and monitors all data processing input and output materials in relation to priority, quality, and quantity:
- Reviews, approves and releases finished product to Input/Output Control for distribution to users
15% Confers and interfaces with Central Computer Facility (CCF) in Springfield including Command Center Network Control (CCNC) and (CTOC) units:
- Collaborates on problems and ideas to develop solutions for more efficient workflow.
- Provides technical advice and guidance to personnel requiring technical expertise.
(Job Responsibilities continued)
15% Works collaboratively with Production Support, General Services/Mail Services and all users utilizing Support Services operations:
- Conducts testing in job completion for problem resolution.
- Interfaces with other work shift supervisors to set workable schedules ensuring completion of all workloads
10% Serves as full-line supervisor:
- Assigns and reviews work
- Provides guidance and training to assigned staff
- Counsels staff regarding work performance
- Reassigns staff to meet day-to-day operating needs
- Establishes annual goals and objectives
- Approves time off
- Adjusts first level grievances
- Effectively recommends and imposes discipline up to and including discharge
- Prepares and signs performance evaluations
- Determines and recommends staffing needs
5% Prepares manuals, reports and other materials needed for equipment operations, utilizing varied computer technologies associated with diverse sophisticated mainframe and PC based systems.
5% Performs other duties as assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
1. Requires knowledge, skill, and mental development equivalent to completion of high school in computer science, management information systems or data processing.
2. Requires four (4) years of data processing experience.
Preferred Qualification (In Order of Significance)
1. Three (3) years of developing and monitoring processing schedules to ensure timely and accurate batch transaction processing.
2. Three (3) years of experience supervising data processing staff.
3. Three (3) years of experience overseeing processing, production control and computer operations through the operation of remote stations and all peripheral hardware.
4. Extensive knowledge of data processing methods and procedures.
5. Extensive knowledge of peripheral computer equipment and data input operations.
6. Ability to analyze problems and adopt an effective course of action.
7. Ability to develop and maintain cooperative working relationships.
8. Demonstrated verbal and written communication skills.
Conditions of Employment
1. Requires ability to travel.
3. Requires ability to pass a position specific, agency required background check.
4. Requires ability to work outside of normal business hours to meet deadlines.
5. Requires ability to use agency-supplied equipment (cell phone, laptop, etc.).
6. Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties.
7. This position is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.
Work Hours: Wed, Th, Fr 6:00pm-6:30am
Work Location: 33 S State St Chicago, IL 60603-2804
Agency Contact: Lois D. Green
lois.d.green@illinois.gov
Job Family: Science, Technology, Engineering & Mathematics
This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).
The Department of Innovation & Technology (DolT) is the state’s IT agency delivering an enterprise approach to statewide technology, innovation and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com