Job Title: Delivery & Support Manager (PMP)
Location: Remote
Duration: Direct Hire
Compensation: $110k-135k
Job Description:
- Show initiative and provide leadership to the group by setting the technical direction, ensuring that projects are delivered meeting the business requirements and that application support is provided in accordance to established SLAs
- Responsible for the strategic planning and technology roadmap that supports the business/portfolio domain within area of responsibility
- Play a key leadership role in defining, overseeing and developing overall future technology and architecture strategy
- Oversee application development, system architecture, security, quality as well as ongoing support
- Direct a team of professional IT technical supervisors, project managers/scrum masters, business analysts, technical staff, and quality control personnel that are responsible for the design, development, integration, implementation of enhancements to existing and new systems as well as support
- Ensure effective alignment to business demands and business roadmap through active collaboration with the business units
- Communicate and liaise with the business partners to ensure efficient delivery of milestones with high quality
- Develop and deliver executive level presentations to both business and IT leadership on topics related to the Manager’s portfolio and related technologies
- Oversee financial management of all budgets pertaining to the production and support of all solutions focusing on optimizing Carnival’s investments
- Develop SOWs for services, analyze SOW responses, and negotiate terms and ongoing liaison with suppliers of services
- Hire and supervise consultants (onsite, near shore and offshore) and staff to undertake research and development services and technical support
- Manage all services provided to the business, including processes for the efficient tracking and reporting of services to the business, payments to vendors, budget estimation, tracking and reconciliation
- Adhere to the CCL System Development Methodology and Project Management processes and procedures
Skillset / Experience:
- Bachelor’s degree
- Master’s degree preferred
- 5+ years of IT supervisory experience with at least 5 years of project management
- 5+ years of technical project life cycle management
- Strategic thinker with strong implementation and solutions experience
- Possess strong interpersonal, facilitation and consensus building skills
- Proven ability to obtain cooperation and build trust internally and externally
- Ability to build positive working relationships with third party technology vendors
- Ability to communicate effectively and persuasively with management & peers
- Experience managing a technical team including interviewing, coaching and developing staff
- Demonstrated leadership in third party and office system integrations
- Proven track record of success in prioritizing and managing multiple projects; experience with project forecasting and resource planning in waterfall and Agile development environments
- Ability to understand and enforce IT governance policies
- Solid understanding of the software development lifecycle, of Quality Assurance techniques using source code control repositories, and n-tier debugging & testing experience is expected
- Specific business domain experience/expertise and associated systems used within the specific portfolio a plus and in some cases may be required
- PMP Certification
Our benefits package includes:
- Comprehensive medical benefits
- Competitive pay, 401(k)
- Retirement plan
- and much more!
About INSPYR Solutions:
As a leading information technology partner, we connect top IT talent with our clients to provide innovative business solutions through our IT Staffing, Professional Services, and Infrastructure Solutions divisions. We understand and value the unique needs of highly-skilled information technology professionals in the industry and always strive to stay above the curve. Our company was founded on the following core values: Be the Best, Understand the Urgency, Never Ever Give Up, Have the Courage to Excel, and Make a Contribution. We take pride in our business model and strive to create a positive workplace environment through an exemplary culture.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.