Salary : $92,542.90 – $112,495.77 Annually
Location : Santa Rosa, CA
Job Type: Full-Time
Job Number: 23/06-7159-O
Department: Auditor – Controller – Treasurer – Tax Collector’ Office (AUD)
Opening Date: 06/21/2023
Closing Date: 7/17/2023 11:59 PM Pacific
Position Information
The Sonoma County Auditor-Controller-Treasurer-Tax Collector’s (ACTTC) Office seeks an experienced and customer-focused Information Systems professional to join our Human Resource Information System (HRIS) team.
Starting salary up to $53.90/hourly ($112,495/annually), and additional $.90/hour confidential premium, plus a cash allowance of approximately $600/month, and a competitive total compensation package!*
Note: The ACTTC Office is recruiting to fill a Department Information Systems Specialist (DISS) at either the I or II level. If you are interested in applying at the I level of this opportunity, you must apply to the separate, concurrent recruitment being conducted for that level.
As a DIS Specialist, you will play a crucial role in managing and maintaining our HRIS and payroll systems to ensure accurate and efficient operations. Responsibilities of the DISS include:
- Supporting the implementation, configuration, and ongoing maintenance of the County’s human resource and payroll-related applications
- Collaborating with cross-functional teams, including HR, Payroll, and Information Systems Department, to identify system requirements and ensure optimal functionality
- Conducting regular system audits to identify and resolve discrepancies
- Providing technical support and training end-users
- Developing and maintaining a large inventory of reports
- Troubleshooting malfunctions in HRIS, payroll applications such as Dimensions, and reporting tools
The ideal candidate will possess:
- Experience with troubleshooting and maintenance of human resource and/or payroll applications
- Excellent business process and systems analysis skills
- Experience with report writing, Oracle BI Discoverer a plus
- Advanced Microsoft Excel skills
- Some experience in SQL programming
- A dedication to customer service and a solution-oriented approach
- Experience developing and delivering training
- Ability to work both independently and as part of a team
The Department
The Auditor-Controller-Treasurer-Tax Collector’s Office (ACTTC) provides a broad range of quality accounting, financial reporting, auditing, collection, financing, and investing services to County Departments, agencies, districts, and the public. Their mission is to provide reliable and relevant financial services in an efficient, ethical, and effective manner to the citizens of Sonoma County while promoting fiscal responsibility and accountability. The Office is comprised of nine divisions, with more than one hundred full-time employees.
What We Offer
Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you’re working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including:
- A hybrid telework schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment
- Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range
- Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
- County paid 100% premium contribution for the majority of employee-only and employee + family health plan options
- An annual Staff Development/Wellness Benefit allowance of up to $1,000 and ongoing education/training opportunities
- County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits
- Retirement fully integrated with Social Security
- May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment
*Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the and our .
This recruitment is being conducted to fill a Department Information Systems Specialist at either the I or II level. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment.
APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.
Minimum Qualifications
Any combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally this would include:
Education: The equivalent to completion of twelve semester or eighteen quarter units in information systems, computer science or closely related field; AND
Experience: Two years of experience in developing and maintaining information technology systems in a multi-platform information systems environment, including at least one year of experience developing and/or modifying applications.
License: Possession of a valid driver’s license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position.
Knowledge, Skills, and Abilities
Knowledge of: IT systems components and architecture; customer support techniques; basic network principles; commonly used software applications; system performance monitoring and troubleshooting; technical documentation methods and procedures; IT systems security methods and techniques; oral and written communication techniques; network equipment, tools and peripherals; operating systems installation and configuration procedures; installation, configuration, and maintenance of desktop components; operating environments; commonly used query languages; data management concepts and methods; server maintenance techniques; file formats used in the delivery of Web content; browser technical requirements.
Ability to: efficiently troubleshoot system problems; provide training to other technical staff; communicate factual and procedural information clearly, orally and in writing; gather and analyze basic facts and draw conclusions; install, configure, and test software on customer workstations; prepare and update manuals, instructions, and operating procedures; provide information and assistance to customers; ensure the application of appropriate security measures in accord with established procedures; assist in implementing and maintaining network and systems services; monitor network and systems performance and troubleshoot minor problems; document and initiate response to security problems; provide guidance and training to customers in accessing network and systems services; assist customers in installing and using applications; maintain database operations; assist in returning disrupted database systems to normal operations; create reports and manipulate data in response to customer requirements; convert user-developed content into workable Web pages; carry out server maintenance functions; test new browser versions for compatibility with existing services.
Selection Procedure & Some Helpful Tips When Applying
- Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
- You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
- You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
- Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.
Please visit to review more detailed information about the hiring process, including the application process, examination steps, and department selection process.
APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.
Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state “See Resume” or “See Application” may be considered insufficient and therefore may not be scored.
The selection procedure will consist of the following examination:
An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant’s application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria:
- Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.
Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates.
ADDITIONAL INFORMATION
A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants.
Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the to determine the requirements for this position.
HOW TO APPLY
Applications are accepted online at . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted.
The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.
HR Analyst: BH
HR Technician: RR
IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions.
COUNTY OF SONOMA BENEFITS: GENERAL*
These are some of the excellent benefits the County offers:
Paid Time Off: Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment.
Health Plan: Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units.
Retirement: Fully integrated with Social Security. For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit
IRS 457 Plan: Pre-tax employee contribution up to the IRS annual maximum.
Retiree Medical: County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits.
Plus excellent dental, vision, disability, life insurance, professional development, and more.
For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331. Additional details about benefit and compensation packages can be found in the MOUs located at For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to or, contact the Human Resources’ Risk Management-Benefits Office at or (707) 565-2900.
*IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice.
01
How did you first learn about this opportunity?
- Association of Bay Area Governments (ABAG)
- CalJobs
- Careers in Government
- College or University
- Craigslist
- DiversityJobs
- Employee of Sonoma County
- Glassdoor
- GovernmentJobs.com
- Handshake
- Hispanic Chamber of Commerce of Sonoma County
- Indeed
- Job Fair
- La Voz
- Latino Service Providers
- Los Cien
- Minority Organization or Group
- Press Democrat
- sonoma-county.org/www.yourpath2sonomacounty.org
- Sonoma County Human Resources Office
- Sonoma County Job Line
- Start Here!
- Veterans Services Office
- Women’s Organization or Group
- Workplace Diversity
- Other Internet Site
- Other Publication
02
Please indicate if you would also be interested in future part-time or extra-help (temporary, intermittent, or seasonal employment) positions should they become available. Check all that apply.
- I would also like to be considered for future part-time positions
- I would also like to be considered for future extra-help positions
- I am only interested in full-time positions
03
This eligible list may be used for future bilingual (English/Spanish) positions. Please indicate if you are interested in bilingual positions, and your level of proficiency.
- Yes, I have basic (conversational) English/Spanish bilingual skills
- Yes, I have fluent (reading, writing, and conversational) English/Spanish bilingual skills
- No, I do not have English/Spanish bilingual skills, and/or I do not wish to be considered for a bilingual position
04
For this question and all subsequent questions, please provide sufficient information to allow for a thorough evaluation of your qualifications. Responses to supplemental questions will be scored using specific criteria and may be reviewed by hiring managers.
The minimum requirements for this position require a combination of coursework and experience. Please describe how you meet the minimum qualifications for this position which normally include:
- The equivalent of twelve semester or eighteen quarter units in information systems, computer science or closely related field
AND - Two years experience in developing and maintaining information technology systems in a multi-platform information systems environment, including at least one year of experience developing and/or modifying applications
05
Please describe your experience in system configuration, customization, and troubleshooting. Highlight your experience working with human resources information and/or payroll systems. Describe systems you have experience using, and detail your role and responsibilities in maintaining the system..
06
Please describe your experience using report-writing programs to develop reports. Describe a specific report that you helped to develop and provide the following details:
- Purpose of and audience for the report
- System(s)/program(s) used to develop and generate the report
- Any challenges you faced in working on this assignment and how you overcame them
Required Question