Department Specialist (Community Services)

Salary: $16.00 Hourly

Location : City of Escondido, CA

Job Type: Part-Time

Job Number: 03309

Department: Communications and Community Services

Division: Community Services Administration

Opening Date: 08/03/2023

Summary

This position is budgeted to start at $16.00 per hour.

This is a PARS (Public Agency Retirement System) budgeted position and is limited to 995 hours per fiscal year. This is not a PERS eligible position.

The Community Services Department is looking for a dynamic individual who is passionate about serving the community in a variety of customer service capacities. The Department Specialist will support the Community Services Department’s special events, front counter. Under the direct supervision of the Administrative Coordinator, this position will process paperwork for special events, conduct follow-up requests for information, complete data entry assignments, assist with customer service registration duties, and provide other administrative support for the Community Services Department. Depending on the operational need, the hours will fluctuate from 15-20 hours/week. The available scheduled shift will be 1:00 p.m. – 5:00 p.m. Monday – Friday and occasional Saturdays as needed.

Key responsibilities:

  • Support the Community Services special events permitting team by accepting applications, answering questions about the process, following up on outstanding items, and reviewing documentation required for submission.
  • Answer general questions for the Community Services Department.
  • Register individuals for classes and process park/facility permits.
  • Create the weekly park/facility reservations report.
  • Maintain physical records according to the records retention schedule.
  • Ensure the designated office space is maintained in a clean and orderly manner.
  • Maintain operational understanding of registration and attendance tracking software.
  • Typical office duties consisting of answering phones, filing, and computer work.
  • All other duties as assigned.

The ideal candidate for this position will:

  • Have the ability to work with a diverse group of individuals
  • Be organized and have an orderly approach to their work
  • Have excellent oral and written skills to communicate with various stakeholders
  • Be energetic, self-motivated, and team orientated
  • Provide strong customer service skills in working with several groups

Minimum requirements:

  • 18 years of age at the time of employment
  • High school graduate or equivalent
  • Bilingual (English/Spanish) is highly desirable

Community Services Department
201 North Broadway, Escondido, CA 92025
Telephone (760) 839-4691

Only applications submitted through the city’s website will be accepted

For a more detailed overview of this benefits package, please visit the

Job Category
Media, PR and Communications
Job Type
Part Time
Salary
USD 16.00 per hour
Country
United States
City
Escondido
Career Level
unspecified
Company
City of Escondido, CA
JOB SOURCE
https://www.governmentjobs.com/careers/escondido/jobs/4149458