Salary: $170,000.00 – $180,000.00 per year / exempt
WHO ARE WE?
Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors.
In short, we do good work.
We have offices throughout California, currently have almost 400 staff members, and are growing daily. We’re looking for inspired, talented people who want to be part of a team that’s affecting profound change and is having fun doing it.
WHAT IS A DEPUTY CHIEF PROGRAM OFFICER, HOUSING SERVICES?
Brilliant Corners is seeking an accomplished Deputy Chief Program Officer of Housing Services to co-lead our state-wide Housing Services Department. In this pivotal position, you will spearhead the day-to-day management of our state-wide programs, overseeing program management, leadership development, staffing capacity, regional reporting, contract management, and budgeting.
As the Deputy CPO of Program of Housing Services, you will communicate regularly with government, philanthropic, and managed-care funders, consistently modeling exceptional customer service and a solutions-oriented approach. Collaboration will be a cornerstone of your role, and you will work closely with your counterpart, the Deputy Chief Program Officer of Program Development. Together, you will engage in strategic work planning and vision-setting for the Department, jointly determining its priorities and direction.
You will supervise a team of regional Program Directors throughout the state, with the support of whom you will spearhead program design, negotiate contracts, and oversee budgets, aiming to implement high-quality programs while ensuring financial sustainability. Together, you will grow and implement three dozen supportive housing programs across California, making a profound impact on individuals and communities.
In this influential role, you will strive to balance staff and organizational capacity while expanding our impact in the community. Beyond operationalizing an equity lens, you will advocate for Housing First principles, working collaboratively with funders, partners, and staff to reduce housing barriers and enhance retention rates. Your role will be an integral part in advancing Diversity, Inclusion, Equity and Belonging (DEIB) initiatives, as we continue our journey toward a more equitable and inclusive organization.
Responsibilities
- Program Management: As a visionary leader, you will oversee the seamless execution of day-to-day program operations, ensuring the achievement of program objectives and contractual compliance.
- Leadership Development and Staff Management: You will cultivate a culture of excellence and growth within our team, nurturing the talents and potential of our dedicated staff.
- Staffing Capacity and Hiring: Maintain a vigilant eye on staffing capacity and hiring practices to ensure we have the right people in the right roles, supporting our mission.
- Regional Reporting: Provide insightful reporting on program impact across regions, empowering data-driven decision-making and continuous improvement.
- Contract Management and Budgeting: Collaborate closely with support teams, including Finance, Data & Technology, People Operations, and Business Operations, to manage regional contracts effectively and ensure contractual compliance. Monitor, and optimize program budgets, making strategic decisions that enhance cost-effectiveness and sustainability.
WHAT ARE WE LOOKING FOR?
Mindsets
You’re a recognized leader. Your track record shows that you can manage a team effectively. You act with confidence and integrity with an eye towards solutions. You are energized as much by the success of your team as your own personal success.
You bring your “A” game to work.You inspire a culture of excellence and take pride in doing “whatever it takes” for our clients, staff and partners. You see opportunities for improvement wherever you look, and know how to get buy-in from others to make it real.
You see equity as “the” work. You understand that working on housing means working on racial equity. You know that the work happens at all levels-personal, programmatic, organizational, and system -and you’re committed to transformational change.
You’re a system thinker who puts people at the center. You know how to take proven solutions to scale without feeling bureaucratic.
You thrive in an entrepreneurial environment. You’re resourceful and at ease with ambiguity and rapid change. You possess a positive, can-do attitude, and are adept at identifying creative solutions that turn challenges into opportunities. You can handle many important responsibilities at once, and you’re rigorous about prioritization.
You embody a collaborative spirit. You’re able to work collaboratively with our partner case management agencies, funders, housing partners, and tenants to develop an appropriate resolution that maintains the spirit of the Brilliant Corners model. Partners know that you are empathetic and fair in your decisions.
Requirements
Professional Experience
- At least 10 years working in a social justice, human services, non-profit management, healthcare, or a public policy setting. Preference for candidates who have designed and/or operated Housing First programs.
- At least 8 years building and managing a team.
- Demonstrated leadership as evidenced by increasing levels of responsibility and management over the course of the candidate’s career.
Knowledge, Skills and Ability
- Dedication to Housing First principles and Brilliant Corners’ mission.
- Proven leadership in program operations, contract negotiation, and budget oversight.
- Strong financial acumen and data-driven decision-making skills.
- Commitment to advancing diversity, equity, and inclusion
- Exceptional leadership capacity as evidenced by an ability to manage several complex initiatives simultaneously, empower team members for shared success, and exhibit good judgment navigating both interpersonal and business decisions
- Strategic, global thinking with an orientation towards inclusive design and decision-making; able to not only develop good solutions, but perhaps more importantly, design and implement transparent processes by which a group makes and implements decisions
- Demonstrated ability to build and manage a large and ever-growing team, particularly across a big geography, using an equity lens
- Strong, proactive communication skills, including active listening, summary, and empathy; able not only to articulate your own thoughts clearly, but also hear and engage others with an open mind
- Strong interpersonal skills, including a practice of giving and receiving both positive and critical feedback for shared growth
- Ability to refine systems and processes with an eye towards the “big picture”
- Comfort with budgets, government contracts, and complex “braiding” of resources
- Proficiency with MS Outlook, Word, PowerPoint and Excel. Experience with Salesforce a plus.
- Comfort using data to improve systems and drive decision-making.
COVID-19 Vaccine
“Brilliant Corners goal is to keep all of our employees and the public at large safe during the COVID-19 Pandemic. Brilliant Corners has adopted (as of April 15, 2022) a Vaccination and Testing Policy in order to safely provide services to our contractors, clients, and vendors. All employees are required to be Fully Vaccinated (Initial dose(s) + ONE BOOSTER). If you are unvaccinated, you will be required to apply for a Medical or Religious Exemption within the FIRST 60 (Sixty) days from the first day of employment and have your exemption approved by People Services (Human Resources). All Employees that have an approved Exemption may have to test WEEKLY due to contractual agreement(s) with our Funders.”
Salary range for this position is $170,000.00 – $180,000.00 per year/exempt. This position is being offered at $170,000.00 – $180,000.00 per year/exempt.
Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring, and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.
Benefits
Health Care Plan (Medical, Dental, & Vision)
Retirement Plan w/ 5% Match
Life Insurance (Basic, Voluntary and AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability)
Training & Development
Wellness Resources
Hybrid Work