The Office of Human Resources is a critical component in managing the agency’s most valuable resources, our employees. As a gateway for thousands of current and prospective employees, the Office of Human Resources offers a variety of recruitment support functions, training and development opportunities. In addition, the Office of Human Resources is also the primary resource for payroll management, employment services, civil service support, and application processing and facilitating the onboarding process across 18 different divisions. The Office of Human Resources also works in partnership with ACS program areas and divisions to provide initiatives and services that nurture and develop an environment of employee empowerment, advocacy, and involvement in the organization while attracting and cultivating a diverse dynamic workforce.
The Staffing Management Unit (SMU) falls under the umbrella of Recruitment and Retention. This unit is responsible for the implementation and processing of all Personnel Action Requests (PARs) within the agency and is the first line of contact in the recruitment life cycle.
The Deputy Director of Staffing Management will be responsible for, but not limited to the following duties:
• Supervises a team of Staffing Specialists
• Ensures job descriptions are clear, up to date, and compliant with all local, state and federal regulations
• Assists with the management of Personnel Action Requests (PAR), which includes but is not limited to internal and external hiring, promotions, salary adjustments, title changes and provisional status changes
• Ensures all personnel action requests are vetted and properly processed within prescribed timeframes
• Manages the unit’s recruitment tracker/database
• Provides professional recruitment expertise and support in the design, development, and management of the agency’s recruitment process.
• Develops, monitors, and updates best practice guides and professional development material for hiring managers and agency staff members
• Evaluates and examines highly sensitive and confidential documents
• Provides strategic and operational human resources advisement and support
• Provides support/orientation and training on ACS’ recruitment, hiring and compensation practices.
• Evaluates and confirms the accuracy of all required titles, salaries, justifications, qualifications and proper coding
• Coordinates and monitors key recruitment metrics within the Office of Human Resources
• Liaise with internal and external stakeholders which may include Agency Chief of Staff, Divisional Liaisons, NYCAPS, DCAS, Office of Management and Budget, etc.
• Accountability and Professionalism – Demonstrates enthusiasm for and commitment to the position and accepts responsibility for personal actions.
• Customer Service – Commits to meeting the expectations of internal and external customers. Listens and responds effectively to customer questions; resolves customer problems to the customer’s satisfaction; respects all internal and external customers.
• Collaboration and Teamwork – Supports a positive team environment in which members participate, respect and cooperate with each other to receive desired results.
• Job-Specific Knowledge and Skills – Plans, prioritizes, and organizes work effectively to produce measurable results; keeps current with and effectively applies new work methods, skills and technologies to complete work at highest possible standards.
Minimum Qual Requirements
1. A baccalaureate degree from an accredited college or university and two (2) years
of responsible full-time paid experience in one or more of the fields of social service,
psychology, public relations, urban planning, program evaluation, budget
administration or financial administration, human resources management,
management science, operations research, organizational behavior, industrial
psychology, statistics, personnel administration, labor relations, human resources
development, political science, urban studies or a closely related field.
2. A satisfactory combination of education and/or experience equivalent to 1 above.
However, all candidates must possess at least one year of the experience described
in 1 above.
Preferred Skills
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Ability to comprehend, interpret, and apply appropriate sections of applicable laws, guidelines, regulations, and policies.
• Self-directed with proven ability to solve problems and develop relationships, along with the ability to thrive in a high volume, fast-paced environment
• Meticulous and goal driven with analytical mindset and critical thinking abilities
• A thorough and strong understanding of Civil Service law, rules and regulations
• Strong proficiency in Microsoft Office applications, particularly Excel and PowerPoint
• Experience with intermediate-advanced Excel functions such as pivot tables, VLOOKUP, macros, basic conditional (IF-THEN-ELSE) algorithms.
Additional Information
Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF.
Job Vacancy Notice has been reposted. Previous applicants do not need to reapply.
To Apply
APPLICATIONS MUST BE SUBMITTED ELECTRONICALLY USING ONE OF THE OPTIONS BELOW:
For current city employees, go to Employee Self Service (ESS), Recruiting Activities, Careers and search for Job ID#575136
For all other applicants go to www.nyc.gov/careers and search for Job ID# 575136. Click on the “Apply” button.
If you do not have access to a computer, most public libraries have computers available for use.
Only candidates selected for an interview will be contacted.
Public Svc Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF .
Hours/Shift
Monday – Friday
9am – 5pm
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
POSTING DATE
07/26/2023
POST UNTIL
08/25/2023
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.