The Design Specialist I will support the day-to-day general function for design operations. Will provide home builders with the design for natural gas and electrical services to new residential developments.
Pay Rate: $18-$20 per hour. DOE
Our Core Values: TRAITS
Trust, Respect, Accountability, Integrity, Teamwork, and Safety.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Roles and Responsibilities:
- Provide new and existing residential and internal customers with sizing and pricing for Natural Gas and Electric Service Laterals
- Interpret and analyze drawings, diagrams, and maps
- Obtain service requests from builders using Geographic Information System (GIS) program
- Make appropriate calculations to determine meter size and type for installation
- Assign attributes of install for use by field crews
- Create quote letters, using standard formats
- Resolves discrepancies by collecting and analyzing data
- Act as primary contact for builders and serves as a liaison between builders and operating company
Success Factors:
- A strong belief in being Safe 100% of the time is the expectation
- Alignment with company mission, vision, and values
- Strong work ethic with a great attitude
- Strong team player with the ability to adapt to diverse team members
- Ability to perform in a fast-paced work environment
- A high level of time management, accountability, and prioritization skills
- Self-motivated, goal- oriented, and driven to accomplish department goals
- Ability to be organized, problem solve, and be solution oriented
- Strong presentation skills- ability to present in front of a wide variety of audience
- Master relationship builder, ability to influence desired outcomes
- High level of customer centricity
- Proficient with Microsoft Office (Power Point, Word, Excel, etc.)
Experience and Education:
- Two (2) years customer service experience is required
- Experience working with underground utilities is preferred
- An equivalent combination of education and experience may be substituted on a year to year basis
Additional Requirements/Licenses/Certifications:
- Possession of a valid State of Residence Driver’s License is required.
- Candidates must pass criminal and Motor Vehicle Record (MVR) background checks and pass a pre-employment drug screen.
Notes:
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.