Designer – Remote

Job Description

Where do you want to go? Pivot is a marketing and customer experience (CX) agency. We collaborate with people who are doing meaningful work in the communities they serve and come alongside them to help their organizations grow and thrive. We accomplish this by assisting organizations in defining and living out their brands, telling their unique stories, and strengthening customer relationships.

We have four practice areas:

1. Broadband Marketing
2. Broadband CX
3. Broadband Vendors
4. Nonprofits

We’re a group of dreamers and hard workers who love telling our clients’ stories.

We also love ice cream-because ice cream.

NOTE:

All applicants MUST submit a cover letter with their salary requirements to be considered.

Also, tell us about your favorite brand.

Designer

Designers at Pivot play an integral part in the success of our clients. The designer will be responsible for helping to determine brand standards and setting campaign direction for client teams. This position requires an expert visual design foundation, broad aesthetic sensibilities, and a strong desire for collaboration in the process of producing engaging visuals.

The designer’s posture is proactive and engaged. Designers must hold a keen eye for details and ask how to take each project to the next level. Designers can clearly articulate the rationale for the creative choices made and are passionate about doing so.

Designers understand that true value is not found in what is made or the work produced but resides within the unique person. Designers must be comfortable taking the space to share experiences and ideas. Designers seek collaboration and understand that the best work comes from the minds of many.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

1. Develop, maintain, and push visual identities and brand systems alongside client and client teams.
2. Adaptable and able to work on brands never touched before.
3. Voice the unique gifts to the team and lean into them.
4. Ability to work collaboratively and cross-functionally.
5. Understand the full picture of a project’s needs and bring the team up to speed on concepts as developed. Utilizing the strengths of the greater team based on the needs of the project.
6. Produce client tactics on time and of high quality, with expert-level technical design knowledge and the ability to develop and follow essential branding guidelines.

Job Duties/Competencies:

(Other duties as assigned)

• Present concepts and designs internally and to clients.
• Ability to form and convey design rational.
• Work nonstandard hours, when necessary, anticipate issues, and communicate proactively.
• Work in a highly time-managed environment requiring quick turnaround and constant deadlines.
• Based on approved design concepts, possess the ability to resize and recreate layouts in various formats
  • Tactics may include but are not limited to: (billboard, direct mail, advertisements, bill inserts, etc.) and digital (social media graphics, web display ads, email images, etc.)
• Proof work for consistency, grammatical and spelling accuracy, as well as the accuracy of graphic details
• Complete projects by coordinating with outside agencies, printers, etc.
• Execute tasks with quality and timeliness.
• Obtain approval of work by collaborating with brand ambassadors
• Able to learn and retain branding guidelines for multiple clients.
• Brainstorm ideas and new campaign concepts
• Continue education on current design trends and technological applications by utilizing resources such as online classes and tutorials, workshops, professional publications, etc.

Technical Competencies:

• Logo + Brand development and system creation
• Possess expert-level technical design knowledge and understand the difference between color modes, final file type requirements, and applications of different file types.
• Prepare files for print/prepress and digital output.
• Expert-level control of typography and hierarchy
• Strong knowledge of Adobe Creative Cloud design programs on Mac or Windows (primarily AI, IND, PS, XD)
• Adept in Microsoft Office products
• Familiarity with project management and communication applications (i.e., Asana, Forecast, Slack).
• Additional skills, such as email services (MailChimp, Constant Contact, etc.), After Effects, Figma, Sketch, Procreate, photography, and animation/animated gifs are a plus.

Communication and Teamwork Skills:

• Skilled in clear communication online as well as in person.
• Ability to assess personal workload and communicate time/deadline needs.
• Ability to assess team workload and communicate personnel needs to resource coordination.
• Ability to self-critique as well as give and receive constructive feedback.
• Possess a strong ability to step between various workflows including design tasks, training, and assisting, and assessing workflows.
• Contribute to team effort by sharing and listening to technical design tips, sharing design work, and general engagement and collaboration as needed.
• Ask clarifying questions and follow up/follow through.
• Possess a flexible mindset.

Supervisory Responsibilities

No supervisor responsibilities.

Education and/or Experience:

• 5-7 years of experience.
• Bachelor’s Degree Preferred (experience in lieu of degree will be considered)
• Experience leading teams and/or training a plus

Travel Requirements:

Up to 10% of travel may be required.