Company at a Glance
OpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens.
At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising.
OpenX is seeking a Director of Account Management with significant experience in the programmatic ecosystem. This senior leader will manage OpenX’s West Account Management team within our Buyer Development team and business. The focus of this role will be driving revenue with existing partners and managing a team of Account Managers. This person will be responsible for achieving revenue targets and working to establish best practices and processes for the AM team around uncovering revenue opportunities, optimizing existing accounts, and deepening relationships with top customers.
We are looking for a revenue-led, highly motivated self-starter, who is both a strong hands-on contributor and has a track record of success with managing best-in-class Account Management or Customer Success teams in the programmatic space. This role will report into the VP, Activation Buyer Development and will be highly visible within the OpenX organization and collaborating closely with the leadership team.
Responsibilities
- Drive and own revenue target with existing brands and agency partners by identifying and implementing scalable deal processes, KPI optimizations, upsell opportunities, and more.
- Work closely with VP of Sales and Head of product to manage and navigate ongoing revenue and industry projects like IAB video changes, cookie-less solutions, MFA’s, political advertising, ad-podding, multi-bidding, and more.
- Manage the West AM team and conduct weekly 1:1’s and team meetings, lead career mapping and development conversations, and have performance and compensation reviews with direct reports.
- Be in-market and maintain strong relationships with top customers and gather intel and competitive feedback to shape OpenX’s company strategy and product roadmap.
- Partner closely with OpenX’s Business Development team on top accounts to identify opportunities for revenue growth.
- Maintain a deep working knowledge of the OpenX platform and product suite to better guide the AM team and partners in best practices.
- Provide weekly leadership updates on revenue pacing and overall strategy in leadership meetings.
Required Skills & Qualifications
- 7-10 years experience in programmatic account management or customer success roles and team management.
- Deep experience at a programmatic publisher, DSP or SSP in a monetization/yield management role.
- Proactive, self-starter with the ability to hit the ground running and be a strong contributor day to day.
- Has contacts and relationships at leading brands and agencies in the US.
- Proven ability to deliver against revenue goals.
- Excellent client manner, experience building relationships, overcoming challenging issues in positive ways, and interacting effectively internally and externally.
- Excellent working knowledge of integrations including Prebid, oRTB, Google OB, Amazon TAM, and more.
$146,000 – $170,000 a year
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, New York Fair Chance Act, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
OpenX is committed to fair and equitable compensation practices. For applicants in New York, New Jersey, California, and Colorado, the salary range is $146,000 – $170,00 per year + bonus + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. The salary range may differ in other states.
A summary of our benefits, which include medical, dental, vision, 401k, equity and more, can be viewed here: https://www.openx.com/company/careers/ A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications.
OpenX VALUES
Our five company values form a solid bedrock serving to define us as a group and guide the company. Our values remind us that how we do things often matters as much as what we do.
WE ARE ONE
We are one team. There are no exceptions. We are a group of strong and diverse individuals unified by a shared mission. We embrace challenges and win together as a team. We respect and care about our colleagues and cultivate an inclusive culture
WE ARE CUSTOMER CENTRIC
We innovate on behalf of our customers. We understand, respect, and listen carefully to our customers. We build great products to solve our customers’ problems. We manage our customers’ expectations clearly and honestly. We are a trusted partner to all of our customers – we act with integrity at all times. We care.
OPENX IS OURS
We innovate on behalf of our customers. We understand, respect, and listen carefully to our customers. We build great products to solve our customers’ problems. We manage our customers’ expectations clearly and honestly. We are a trusted partner to all of our customers – we act with integrity at all times. We care.
WE ARE AN OPEN BOOK
We understand and respect what each of us does. We are eager to teach and share what we know with others, both internally and externally. We are eager to learn from others and we ask questions internally and externally.
WE EVOLVE FAST
We take responsible risks and own and learn from our mistakes. We recognize and repeat success. We actively seek out and provide constructive feedback. We adapt quickly and embrace change. We tackle growth and learning with real urgency. We are endlessly curious.
OpenX is committed to equal employment opportunities.
It is a fundamental principle at OpenX not to discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: age, race, creed, color, religion, national origin, sexual orientation, sex, disability, predisposing genetic characteristics, genetic information, military or veteran status, marital status, gender identity/transgender status, pregnancy, childbirth or related medical condition, and other protected characteristic as established by law.
OpenX Applicant Privacy Policy
Applicants can review our Applicant Privacy Policy at any time by visiting the following link: https://www.openx.com/privacy-center/applicant-privacy-policy/.
Effective Date: March 1, 2022