Job Details
Level
Experienced
Job Location
Tampa Office – Tampa, FL
Position Type
Full Time
Education Level
2 Year Degree
Travel Percentage
Up to 50%
Job Shift
Day
Job Category
Real Estate
Description
SCOPE:
The Director Assistant assist theDirector of Operations,in all phases of the operation in the portfolio of communities. The responsibilities includebutarenot limited toassisting in monitoring economic occupancy, expense control, property presentation and employee and resident engagement activities, while adhering to all applicable fair housing laws governing real estate sales, leasing and management/ maintenance services.
RESPONSIBILITIES:
- Maintain community database including community data, contract and vendor information.
- Maintains records for community properties including prospectus, leases, HOA bylaws, property maps, Community Information sheets, etc.
- Audit and update system databases such as reservation accounts, site type audits, employee accounts.
- Assisting DOO with monitoring economic occupancy for the portfolio
- Track, monitor, and report on remote signups and usage.
- Monitoring, maintaining and reporting of the collection processes for delinquent accounts including the hardship program, eviction workflow and legal sales.
- Periodically audits of accounts payable, expense reports and credit card reconciliation and reviews of profit and loss reporting
- Aggregate regional reporting notes from CFCs on community performance for monthly financial calls; aggregate, submit and track completion of budget and transaction change requests.
- Participate in pre- and post-acquisition auditing, analysis and reporting.
- Coordinate with attorney and DOO all rental and homesite lease and prospectus updates, including acquisition lease/prospectus drafting.
- Prepare and create presentation materials for business review meetings.
- Assist communities with customer service/retention initiatives, including maintaining calendar of Community Meetings and Resident Events
- Assist with planning and coordinating regional meetings
- Assist with Interviewing, hiring and training staffand insuring completion of new hire training plans
- Participate in improving and redesigning processes for efficiency; work closely with Home Office team to improve use of technology in processes.
- Extract and manipulate data from various sources; synthesize into recurring and ad hoc reports.
- Prepare executive summaries for senior management.
- Adhere to all audit guidelines; participate/conduct community auditing of systems.
- Maintaining confidentiality of information.
- Special projects as assigned by the Director of Operations.
QUALIFICATIONS:
- Associates Degree required; Bachelors degree preferred
- Minimum 3-5 years of experience in multi-location admin/audit/analysis and/or property management
- Superior analytical skills; quantitative-minded, problem solver
- Strong work ethic, utmost level of integrity, attentiveness to detail and ability to meet deadlines
- High degree of proficiency with Microsoft Office applications including Excel, Word, and PowerPoint
- Demonstrated excellent written and verbal communication skills
- Ability to understand and apply Fair Housing laws and local and state housing regulations
- Ability to travel up to 50% to participate in audits, meetings, property visits and events
FLSA CLASS: Exempt
REPORTS TO: Director of Operations
SUPERVISORY RESPONSIBILITIES: Community Financial Coordinators and Lease Administrators
JOB CATEGORY: Regional
JOB CODE: REGIOASS
POSITION CLASS: Admin
COMPETENCIES:
- Treats everyone with respect, compassion and kindness Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs. This includes responding timely to requests, listening to others, and seeking to understand others when there are differences of opinion, finding ways to build on each others ideas. Acts with empathy and focus, while able to resolve problems.
- Demonstrate integrity, transparency and doing things the right way Makes lemonade out of lemons. This includes following policies, demonstrating financial responsibility with Lakeshore assets, complying with state and federal law, and practicing safety. Conforms to the highest professional standard. Turns challenges into wins.
- Collaboration and team work Involve key stakeholders in decision making. This includes developing and maintaining positive work relationships. Enhances the level of mutual cooperation. Actively participates in team-oriented objectives and activities. Focuses on team success, over individual.
- Solves problems and is transparent about outcomes Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance. Creates an environment of continuous improvement and innovation. Encourages people to maintain high standards of quality and thoroughness.
- Serves our employees and residents to improve their lives This includes maintaining the property that creates curb appeal, a welcoming community environment, supports individual and family activities, creates a sense of neighborhood. At work, continually challenges self to grow and develop to be the best you can be at work.
PHYSICAL REQUIREMENTS:
While performing the duties of this job; the noise level in the work environment is usually moderate; Continually required to sit; Occasionally required to lift up to 10 pounds.
COMPENSATION: Range TBD
LOCATION: Open
Lakeshore Management is an equal opportunity employer. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin, or protected veteran status. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of background investigation including pre-employment drug screening. Lakeshore is a smoke-free and drug-free workplace, for the purpose of workplace safety. No recruiters or agencies without a previously signed contract. Only candidates whose profiles closely match requirements will be contacted during this search.
QUALIFICATIONS:
- Associates Degree required; Bachelors degree preferred
- Minimum 3-5 years of experience in multi-location admin/audit/analysis and/or property management
- Superior analytical skills; quantitative-minded, problem solver
- Strong work ethic, utmost level of integrity, attentiveness to detail and ability to meet deadlines
- High degree of proficiency with Microsoft Office applications including Excel, Word, and PowerPoint
- Demonstrated excellent written and verbal communication skills
- Ability to understand and apply Fair Housing laws and local and state housing regulations
- Ability to travel up to 50% to participate in audits, meetings, property visits and events
FLSA CLASS: Exempt
REPORTS TO: Director of Operations
SUPERVISORY RESPONSIBILITIES: Community Financial Coordinators and Lease Administrators
JOB CATEGORY: Regional
JOB CODE: REGIOASS
POSITION CLASS: Admin
COMPETENCIES:
- Treats everyone with respect, compassion and kindness Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs. This includes responding timely to requests, listening to others, and seeking to understand others when there are differences of opinion, finding ways to build on each others ideas. Acts with empathy and focus, while able to resolve problems.
- Demonstrate integrity, transparency and doing things the right way Makes lemonade out of lemons. This includes following policies, demonstrating financial responsibility with Lakeshore assets, complying with state and federal law, and practicing safety. Conforms to the highest professional standard. Turns challenges into wins.
- Collaboration and team work Involve key stakeholders in decision making. This includes developing and maintaining positive work relationships. Enhances the level of mutual cooperation. Actively participates in team-oriented objectives and activities. Focuses on team success, over individual.
- Solves problems and is transparent about outcomes Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance. Creates an environment of continuous improvement and innovation. Encourages people to maintain high standards of quality and thoroughness.
- Serves our employees and residents to improve their lives This includes maintaining the property that creates curb appeal, a welcoming community environment, supports individual and family activities, creates a sense of neighborhood. At work, continually challenges self to grow and develop to be the best you can be at work.
PHYSICAL REQUIREMENTS:
While performing the duties of this job; the noise level in the work environment is usually moderate; Continually required to sit; Occasionally required to lift up to 10 pounds.
COMPENSATION: $50,000.00 – $55,000.00/Yr (Based on experience) plus 10% annual potential bonus divided quarterly
LOCATION: Tampa, FL
Lakeshore Management is an equal opportunity employer. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin, or protected veteran status. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of background investigation including pre-employment drug screening. Lakeshore is a smoke-free and drug-free workplace, for the purpose of workplace safety. No recruiters or agencies without a previously signed contract. Only candidates whose profiles closely match requirements will be contacted during this search.
Job ID:21898/Tampa
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