Why USAA?
Let’s do something that really matters.
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!
The Opportunity
We are seeking a dedicated Director, Data Quality Analytics for our San Antonio, TX and Plano, TX office. This highly visible role as the Head of Enterprise Data Quality and the key subject matter authority will lead and help mature the data quality and metadata management practice at USAA. The selected individual will lead both enterprise data quality management team and lead USAA’s transition from legacy data quality and metadata tools to new cloud-based tools. Working closely with the data governance, compliance, and legal teams the leader will help ensure USAA’s compliance with all regulatory requirements that impact USAA.
This position is a hybrid work type and can be based in one of the following locations: San Antonio, TX; Plano, TX. Hybrid roles help employees gain the best of both worlds – collaborating in-person in the office and working from home when needed to achieve focused results.
As a director, provides direction to teams across the enterprise regarding the development and implementation of the information management strategy to support the measuring and monitoring of enterprise business needs. Collaborates with the architectural communities and other information management activities. Influences and drives awareness of information strategy and architecture to the enterprise. Directs the development and implementation of strategies that supports maturing USAA’s business capabilities.
What you’ll do:
- Leverages expert data management knowledge to define and oversee the implementation of information management vision and strategies within their area. This role may be responsible for ensuring that information management practices are integrated into appropriate business and technology processes in support of the Information Governance policy. This person may be acting in a leading information steward capacity or considered a support role with expertise for the information stewards as needed.
- A strategic partner and domain guide in consulting and advising business partners on information management solutions.
- Define and implement information management strategies related to data in order to enable compliance to Information Governance Standards
- Responsible for development and execution of team strategic execution plan in coordination with departmental, Line of Business, and Enterprise plans.
- Accountable for internal customer relationship creation, sustainment, and strengthening through team execution and brand management.
- Serves as a liaison between the business and IT teams to build and implement USAA core information management capabilities.
- Ensures industry trends and standard methodologies are evaluated and integrated into current process, technology, and development strategic plans.
- Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolutions to industry standards.
- Provides oversight and direction to the alignment of information governances and managements standards for Enterprise teams and CoSA/LOBs.
- Accountable for overall team regulatory, risk, and internal control compliance.
- Responsible for direct report performance management, talent development, and career progression planning.
- Encourages innovation, provides direction on work prioritization, handles capacity, assists with problem resolution.
- Accountable for collaboration product volume, quality, and business value delivery.
- Holds team members accountable for performance goals and establishes business-driven development plans for the team.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
- Bachelor’s degree in Business or Science discipline; OR 4 years of related data and analytics or technical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- 8 years of experience in an information management practice, business application function, or data deliver; OR If Advanced degree in a Business or Science discipline, 6 years of experience in data and analytics, technical, or business relevant function.
- 3 years of direct team lead or management experience.
- Experience guiding teams in the defining and implementation of information management solutions for large scale complex projects.
- Advanced facilitation, collaboration and consensus building skills, with extensive experience in addressing multi-functional teams and Senior/Executive leaders.
- Demonstrated domain expertise in applying data governance and management practices, methods, and problem-solving strategies.
- Experience leading and coaching others in understanding and translating needs into requirements.
- Experienced knowledge of relevant regulatory compliance, industry regulations, risk management practices, and regulatory data sources.
- Advanced SQL knowledge including SQL-based languages.
- Demonstrated advanced critical thinking and problem-solving skills.
- Demonstrated authoritative communication skills with the ability to deliver presentations to all levels of management including concise presentation of complex technical details.
What sets you apart:
- 5+ years of work experience in the data quality space
- CDMP (Certified Data Management Professional) Certification
- Experience as a people leader
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $104,660.00 – $199,970.00.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Relocation assistance is available for this position.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.