Now Brewing: Director of Digital Communications and Engagement
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but also brought a feeling of connection.
This director and team leader plays a strategic role enhancing the partner (employee) experience by creating innovative internal and external communications that help drive culture, belief systems and engagement. This work – your analysis of the environment and the stories you will find and bring to life – will help connect every retail and non-retail support (non-store) partner to their Starbucks Experience.
This role works across functions to align on consistency in messaging and impact, with success measured, in part, through the effectiveness of communications efforts, including to the company’s reputation as well as morale among internal store and Starbucks Support Center partners.
As a director, you will…
• Create and drive digital communications strategies that map channel and content development to stories that share the Starbucks mission and values.
• Develop a center of digital communications excellence with processes to match and analytics that clearly demonstrate impact.
• Cultivate and grow engaged partner audiences on digital channels on a global scale.
We’d love to hear from people with:
• Corporate communications leadership, preferably at a multi-unit retailer and/or an agency (10+ years)
• Developing, leading and managing teams (5+ years)
• Demonstrated ability to apply general business knowledge and experience in a complex, fast-paced global environment.
• Demonstrated ability to develop and lead execution of effective communication programs (internal and external) across the enterprise.
• Effective budget management
• Strong presentation skills and the ability to interact effectively and confidently with senior management and all levels of the organization.
• Ability to collaborate effectively with colleagues, agencies and partners across the organization.
• Ability to work in a team and influence others.
From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.
If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.
Join us and inspire with every cup. Apply today!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at applicantaccommodation@starbucks.com.