Job Description
Director of Infrastructure Engineering
HYBRID – Only considering applicants in Denver, CO OR Lewisville, TX
Annual Compensation: $130,000 to $150,000 DOE Plus Bonus potential of 25%
Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you’ll embark in meaningful work that will make an impact on you and the customers we service. View our employees’ stories on how we provide care to the world at www.AtaMomentsNotice.com.
The Director of Infrastructure Engineering leads an enterprise team of professionals responsible for designing and supporting server, storage and other related systems and solutions (e.g., productivity, automation) that support business functions across GMR and its subsidiaries. The Director will lead a team of technology professionals to build scalable, resilient, and value-adding technology systems. Works with other IT groups to install, maintain, and manage the infrastructure systems as a component of the overall enterprise.
Essential Duties and Responsibilities:
- The Director of Infrastructure Engineering will hire & retain top talent. Create a learning organization and continuously develop and grow talent on the team. Manage the enterprise’s infrastructure engineering team. This includes hiring, training, staff development, performance management and annual performance appraisals.
- Directs and coordinates resources to support the day-to-day administration, installation, upgrade and migration of infrastructure systems and solutions.
- Directs a team of engineers responsible for the design of highly scalable, highly available infrastructure solutions to meet business and clinical requirements.
- Partners with the Directors of Field Technologies, Network Engineering and Telecommunications to implement and support the vision, purpose, and values of the IT Infrastructure & Operations organization.
- Act as a delivery lead on key projects ensuring the overall success in achieving our business objectives across functional teams and partners through managing risk, blockers, schedule, and budget.
- Supports the negotiation of new purchases and maintenance agreements with vendors to assure maximum leverage of enterprise buying power.
- Manages vendor interaction with company’s technology; identifies issues and provides guidance/support through to resolution. Ensures the timely delivery of required services. Maintains liaison with equipment manufacturers’ and other vendors’ representatives to ensure satisfactory support levels.
- Develops, with IT leadership, strategic enterprise-wide plans for policies, practices, and technology enhancements consistent with business requirements and IT resources.
- The Director of Infrastructure Engineering provides leadership and guidance to group-level infrastructure leaders and employees to collaboratively assist those teams in building successful infrastructure solutions and programs.
- Knowledge of pro-forma development and budget development/tracking required – Financial acumen.
- Incident & problem management with focus on root cause analysis.
- Adherence to and compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems.
- Mentor employees, conduct performance evaluations, counsel and provide disciplinary actions to assigned personnel, and works to facilitate individual and team development that drives positive results. Champion affirmative action efforts in all aspects of employment, including but not limited to staffing, training, promotion, etc. Responsible for compliance with and enforcement of company/department policies and procedures.
Education/Licensing/Certification:
- 4-year degree in computer science or related field or equivalent experience.
Experience:
- 10+ years of experience managing infrastructure (server, storage) and related systems in a customer facing, high availability (24x7x365) environment
- 5+ years of experience managing Microsoft, VMware, Pure, Cisco UCS solutions within infrastructure
- 5+ years of experience developing, managing, maintaining vulnerability and patch management across the infrastructure (storage, compute, backup) portfolio
- 5+ years of experience managing data center solutions (e.g., Co-Location, IaaS)
- 5+ years of experience managing backup solutions (e.g., Cohesity, Commvault))
- 3+ years of experience with collaboration and productivity solutions as it relates to core infrastructure (e.g., O365)
- 3+ years of experience with cloud solutions (e.g., Azure, AWS, etc.)
To learn more about GMR and how our values are at the core of our services and vital to how we approach care, visit www.GlobalMedicalResponse.com.
EEO Statement
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
More Information about this Job
Check out our careers site benefits page to learn more about our benefit options.