Summary
Located in the Great Lakes St. Lawrence Seaway in Washington, D.C or Massena, NY. Incumbent is responsible for managing and implementing the Corporation’s communications strategy, trade development efforts, and public relations outreach to include all internal and external audiences, GLS employees, Congress, public and industry stakeholders, as well as federal, state, and local agencies. Supports communications efforts to educate the public, including our stakeholder community.
This job is open to
- Individuals with disabilities
- Federal employees – Competitive service
Current or former competitive service federal employees.
- Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a “surplus” or “displaced” employee.
- Military spouses
- Family of overseas employees
Family members of a federal employee or uniformed service member who is or was, working overseas.
- Peace Corps & AmeriCorps Vista
- The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
- Special authorities
Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
- Veterans
Clarification from the agency
Open to current and former Federal employees with competitive status, VEOA Applicants, AND All U.S. Citizens.
This is not a Bargaining unit position.
Duties
As a Director of Communications and External Affairs, you will:
- Directs, oversees, and coordinates GLS communications activities, including development and production of press releases, speeches, brochures, trade publication articles and advertisements, trade show handouts, annual reports, briefing books, social media posts, internal and external websites, graphics, Microsoft SharePoint environment, videoconferences, and other forms of online and/or electronic media.
- Serves as the Administrator’s lead for internal and external communications and as the principal spokesperson and sole release authority for official GLS information to news media representatives and the public.
- Develops, implements, and manages a proactive media relations strategy in close coordination with the Department of Transportation’s Office of Public Affairs, communicating success stories and accomplishments, influencing policy debate, and disseminating research findings. Establishes and maintains communications with key reporters, editorial writers, and other Seaway-related influencers.
- Oversees the coordination, formulation, and integration of GLS-wide management of congressional affairs, public affairs, digital engagement, and employee communications.
- Keeps the Administrator, Deputy Administrator, and other top management informed of progress and developments on relevant legislation, along with the concerns and actions of public interest and stakeholder groups.
- Acts as Corporation representative and liaison to Congress, state legislatures, public interest groups, and trade organizations concerned with environmental, economic, tax, and transportation issues affecting the Great Lakes Seaway System.
The ideal candidate will possess comprehensive knowledge, skills, and experience in Public Relations, marketing, and congressional liaison, enabling them to effectively engage with various stakeholders while promoting the Great Lakes St Lawrence Seaway System. They will demonstrate exceptional leadership skills in executing strategic communication plans and maintaining consistent messaging across platforms. With a strong background in public relations, the ideal candidate will navigate the media landscape with compliance and requested content, responding to inquiries, and providing accurate information. They will also prioritize internal communication, engaging employees at all levels to ensure alignment with the Administrator’s vision. Building collaborative relationships with industry stakeholders and key legislators, the ideal candidate will facilitate partnerships and navigate the legislative process and key stakeholders to drive positive communication.
Requirements
Conditions of Employment
- You must be a U.S.Citizen and eligible for consideration.
- You must meet specialized experience to qualify.
- Required documents must be submitted by the closing date.
- Submit application and resume online by 11:59 PM EST on the closing date.
CONDITIONS OF EMPLOYMENT:
- SELECTIVE SERVICE: Males born after 12/31/1959 must be registered for the Selective Service.
- GOVERNMENT TRAVEL CARD: This position involves travel. A government contractor-issued travel card will be issued and must be retained for official business only.
- SUPERVISORY PROBATIONARY PERIOD: You must complete a one-year supervisory probationary period (unless already completed).
- PROBATIONARY PERIOD: You must complete a one-year probationary period (unless already completed).
- TIME-IN-GRADE: Federal applicants must have served 52 weeks at the next lower grade in the competitive or excepted service in the executive branch to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F.
- DEU REQUIREMENTS: Applicants selected under delegated examining procedures may be required to successfully complete a one-year probationary period (unless already completed).
Qualifications
To meet the minimum qualifications for this position, you must meet the specialized experience requirements for the grade at which you are requesting consideration.
To qualify for the Grade 14, you must have at least one year of experience equal or equivalent to the GS-13, it must include:
- Conducting Congressional and/or Public Affairs activities: planning, coordinating, implementing, and evaluating external communications programs; AND
- Developing congressional or public communication strategies and presenting it to senior management; AND
- Utilizing state-of-the-art communication technologies, such as social media, to communicate information to a wide range of audiences.
To qualify for the Grade 15, you must have at least one year of experience equal or equivalent to the GS-14, it must include:
- Supervising Congressional and/or Public Affairs activities: supervising, planning, coordinating, implementing, and evaluating external communications programs; AND
- Developing congressional or public communication strategies, and presenting it to executive or flag-level leadership; AND
- Reviewing and analyzing programs and policies and their impact on the way information is disseminated at the federal, state and/or local levels, to the media, and the general public; AND
- Adopting state-of-the-art communication technologies, such as social media, geofencing, and artificial intelligence, to improve organizational outreach toward a wide range of audiences.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
- Communications and Media – Knowledge of the production, communication and dissemination of information and ideas to inform and entertain via written, oral, and visual media.
- Decision Making – Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
- Knowledge Management – Knowledge of the value of collected information and the methods of sharing that information throughout an organization.
- Legal, Government, and Jurisprudence – Knowledge of laws, legal codes, court procedures, precedents, legal practices and documents, Government regulations, Executive orders, agency rules, Government organization and functions, and the democratic political process.
For all types of consideration, experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
For additional information about applying to Federal positions, please click on the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=e4
All applicants must meet all qualification requirements by the closing date of this announcement.
Additional information
This announcement may be used to fill additional positions if similar vacancies occur within 90 days of the issue date of the referral certificate.
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
DESCRIBING YOUR EXPERIENCE: PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/ application does not support your questionnaire answers, we will not allow credit for your response(s). Your resume must contain sufficiently detailed information upon which to make a qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.
To compete with U.S. Citizens: If you meet the qualification requirements, your application will be placed in one of two categories: Qualified and Well Qualified which is based upon your responses to the vacancy questions. Within these categories, applicants eligible for veteran’s preference that have provided supporting documents will receive selection priority over non-veterans. The top rated applications will be reviewed for the quality of your experience, education and training relevant to the position.
To compete with other competitive status government employees: If you meet the qualification requirements, your application will be scored based upon your responses to the vacancy questions. The top rated applications will be reviewed for the quality of your experience, education and training relevant to the position. If referred, all relevant documents including performance appraisals and awards submitted with your application package will be forwarded to the hiring official for review.
Eligible Federal employees also seeking consideration for noncompetitive reassignment for this position must indicate interest in the assessment. Noncompetitive federal candidates must have competitive status on a SF-50, meet minimum qualifications, have served at the same grade or higher, and held or exceeded the promotion potential of this position.
All applicants: Your application will be rated on the extent and quality of your experience, education and training relevant to the position. The answers you select in the on-line process must be substantiated in your application package. If upon review, it is determined that your described work history, competencies, and/or supporting documents do not support your answer choices, your application may be updated on your behalf or you may not be referred to the selecting official. Please ensure that your work history provides enough details to support your answers. The Automated Staffing Office is ultimately responsible for determining your final rating.
You may preview questions for this vacancy.
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
- Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have – whether you’re a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you’re eligible under their policies.
RESUME – All applicants must provide a resume created within USA Jobs Resume Builder, that shows relevant experience, education
PERFORMANCE APPRAISALS/INCENTIVE AWARDS: If applicable, performance appraisals and/or Incentive award documentation may be submitted and forwarded to the selecting official in consideration of your application. To receive credit, submit a recent performance appraisal (dated within 18 months) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable (do not submit a performance plan) and/or incentive award documentation dated within the last 18 months (i.e. performance awards, special act or achievement awards, quality step increases, etc.).
VETERANS: Your last DD214 (member 4 copy), Certificate of Release or Discharge From Active Duty, that shows the type of discharge and all dates of active duty is required to verify your eligibility.
- If applying to a vacancy opened to all US Citizens under category rating and wish to be considered as a preference eligible, you need to submit a copy of your DD214 (member-4 copy).
- If claiming preference eligibility as a disabled veteran, you must submit proof of entitlement of this preference which is normally a valid letter from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. An SF-15 is desired, but not required.
- If applying to a vacancy opened Status and you are requesting consideration under Veteran’s Employment Opportunity Act (VEOA) (https://www.fedshirevets.gov/job/shav/#veoa), you need to provide a copy of your last DD214 (member-4 copy), which verifies your military service dates, reason for separation, OR certification of separation that shows a discharge date within 120 days of the closing of this announcement, and eligibility for consideration under the Veterans Employment Opportunity Act.
FEDERAL APPLICANTS: You must submit SF-50(s) that verify your highest competitive grade, full performance level, and eligibility as a federal applicant. DO NOT submit an award SF-50 as these often do not verify grade or eligibility. For consideration for a promotion, Box 4 of the SF-50 must show a date that is at least 52 weeks prior to the job announcement closing. We recommend submitting your last promotion SF-50 or within-grade increase SF-50. Pay adjustment raise SF-50s for the current year will not support the 52 weeks’ time-in-grade requirements. https://www.usajobs.gov/Help/working-in-government/service/SF-50/
NON COMPETITIVE APPLICANTS: If requesting concurrent consideration for Non-competitive (NC) appointment eligibility, you must provide the appropriate SPECIAL APPOINTING AUTHORITY DOCUMENTS, such as PCS orders (military spouse) describing move & marriage certificate; letter from VA or DD214 describing 100% disability of spouse; letter from State Vocational Office certifying disability (schedule A), etc. For more information, visit military spouse NC appointments or Persons with Disabilities NC appointments.
DISPLACED EMPLOYEES: If requesting consideration under the Career Transition Assistance Program (CTAP) or Interagency CTAP program (ICTAP), you must meet the well qualified standards for this vacancy (meeting minimum requirements for position and scoring at least an 85) and provide all of the following documents:
- your most recent performance appraisal,
- the proof of eligibility letter from the Agency, and
- your most current SF-50, displaying current series and grade.
Displaced employees may be eligible for ICTAP or CTAP priority consideration. For more information, please review the OPM Employee’s Guide to Career Transition.
Failure to submit any of the required documents by the closing date of the vacancy will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USAJobs does NOT ensure inclusion with your application to our system. You must verify that the documents are in the system with your application prior to final submission.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
- How to Apply
You must submit a complete application package (including resume, vacancy questions and supporting documents) no later than 11:59 (EST) on the closing date of the announcement.
- To begin, click the “Apply Online” button on the job announcement posting.
- Follow the directions to register, submit all required documents and complete the assessment questionnaire.
- You may review your saved application(s) at https://my.usajobs.gov.
If you are having difficulty applying online, please contact the DOT Automated Staffing Office via email at: Transjobs@dot.gov
Agency contact information
Automated Staffing Office
Phone
000-000-0000
Fax
000-000-0000
Email
TRANSJOBS@dot.gov
Address
DOT, GREAT LAKES ST. LAWRENCE SEAWAY DEV. CORP. Submit Application and Documents Online 1200 New Jersey Ave SE / HAHR – 50 Washington, District of Columbia 20590 United States
Next steps
You may check your application status by logging into USAJobs.com. (Select “My USAJOBS” and click “Applications”). Within two weeks of the closing date, a Human Resources Specialist will evaluate your application. Ratings will be determined based on the documents and information received by the closing date. Qualified candidates will be assigned a category, not including points that may be assigned for veterans’ preference. If the vacancy is advertised under status, your application will be scored on a scale between 70 – 100. The most highly qualified candidates are then referred to the hiring manager for further consideration. If the vacancy was advertised under category rating, then the appropriate veteran’s preference will be applied. If you are selected for an interview, the hiring agency will contact you directly. Once the position is filled, we will notify all applicants of their final status.
- Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Equal Employment Opportunity (EEO) Policy
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request
Required Documents
RESUME – All applicants must provide a resume created within USA Jobs Resume Builder, that shows relevant experience, education
PERFORMANCE APPRAISALS/INCENTIVE AWARDS: If applicable, performance appraisals and/or Incentive award documentation may be submitted and forwarded to the selecting official in consideration of your application. To receive credit, submit a recent performance appraisal (dated within 18 months) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable (do not submit a performance plan) and/or incentive award documentation dated within the last 18 months (i.e. performance awards, special act or achievement awards, quality step increases, etc.).
VETERANS: Your last DD214 (member 4 copy), Certificate of Release or Discharge From Active Duty, that shows the type of discharge and all dates of active duty is required to verify your eligibility.
- If applying to a vacancy opened to all US Citizens under category rating and wish to be considered as a preference eligible, you need to submit a copy of your DD214 (member-4 copy).
- If claiming preference eligibility as a disabled veteran, you must submit proof of entitlement of this preference which is normally a valid letter from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. An SF-15 is desired, but not required.
- If applying to a vacancy opened Status and you are requesting consideration under Veteran’s Employment Opportunity Act (VEOA) (https://www.fedshirevets.gov/job/shav/#veoa), you need to provide a copy of your last DD214 (member-4 copy), which verifies your military service dates, reason for separation, OR certification of separation that shows a discharge date within 120 days of the closing of this announcement, and eligibility for consideration under the Veterans Employment Opportunity Act.
FEDERAL APPLICANTS: You must submit SF-50(s) that verify your highest competitive grade, full performance level, and eligibility as a federal applicant. DO NOT submit an award SF-50 as these often do not verify grade or eligibility. For consideration for a promotion, Box 4 of the SF-50 must show a date that is at least 52 weeks prior to the job announcement closing. We recommend submitting your last promotion SF-50 or within-grade increase SF-50. Pay adjustment raise SF-50s for the current year will not support the 52 weeks’ time-in-grade requirements. https://www.usajobs.gov/Help/working-in-government/service/SF-50/
NON COMPETITIVE APPLICANTS: If requesting concurrent consideration for Non-competitive (NC) appointment eligibility, you must provide the appropriate SPECIAL APPOINTING AUTHORITY DOCUMENTS, such as PCS orders (military spouse) describing move & marriage certificate; letter from VA or DD214 describing 100% disability of spouse; letter from State Vocational Office certifying disability (schedule A), etc. For more information, visit military spouse NC appointments or Persons with Disabilities NC appointments.
DISPLACED EMPLOYEES: If requesting consideration under the Career Transition Assistance Program (CTAP) or Interagency CTAP program (ICTAP), you must meet the well qualified standards for this vacancy (meeting minimum requirements for position and scoring at least an 85) and provide all of the following documents:
- your most recent performance appraisal,
- the proof of eligibility letter from the Agency, and
- your most current SF-50, displaying current series and grade.
Displaced employees may be eligible for ICTAP or CTAP priority consideration. For more information, please review the OPM Employee’s Guide to Career Transition.
Failure to submit any of the required documents by the closing date of the vacancy will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USAJobs does NOT ensure inclusion with your application to our system. You must verify that the documents are in the system with your application prior to final submission.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
You must submit a complete application package (including resume, vacancy questions and supporting documents) no later than 11:59 (EST) on the closing date of the announcement.
- To begin, click the “Apply Online” button on the job announcement posting.
- Follow the directions to register, submit all required documents and complete the assessment questionnaire.
- You may review your saved application(s) at https://my.usajobs.gov.
If you are having difficulty applying online, please contact the DOT Automated Staffing Office via email at: Transjobs@dot.gov
Agency contact information
Automated Staffing Office
Phone
000-000-0000
Fax
000-000-0000
TRANSJOBS@dot.gov
Address
DOT, GREAT LAKES ST. LAWRENCE SEAWAY DEV. CORP. Submit Application and Documents Online 1200 New Jersey Ave SE / HAHR – 50 Washington, District of Columbia 20590 United States
Next steps
You may check your application status by logging into USAJobs.com. (Select “My USAJOBS” and click “Applications”). Within two weeks of the closing date, a Human Resources Specialist will evaluate your application. Ratings will be determined based on the documents and information received by the closing date. Qualified candidates will be assigned a category, not including points that may be assigned for veterans’ preference. If the vacancy is advertised under status, your application will be scored on a scale between 70 – 100. The most highly qualified candidates are then referred to the hiring manager for further consideration. If the vacancy was advertised under category rating, then the appropriate veteran’s preference will be applied. If you are selected for an interview, the hiring agency will contact you directly. Once the position is filled, we will notify all applicants of their final status.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Equal Employment Opportunity (EEO) Policy
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request